In the category of this hotel I found it disappointing. We stayed as a family though, and I was the least impressed of all. I think what I had really hoped for, and just misunderstood, was a view. We payed more for a corner suite, and all photos show a beautiful double window situation. Ours only had the normal one window. For all who are searching now, make sure you know this hotel is not stories high like just about all other of its type. Its built over underground malls and such. So its only several stories above for views. Not sure exactly how many. Don't quote me. But its great for a shopping trip. The pool is very nice, but again not with a view of Montreal. Beds are extremely comfortable. Bathroom very average. All very clean. Very nice staff. Lots of stairs to go between parking, rooms, etc... If you have problems with stairs ask ahead if you can be accommodated here. And of course it has a very nice location for downtown.
All in all I would go for somewhere else. But I put lots of emphasis on the view. As is customary in downtown hotels, you pay for parking and well as everything else. Coffee is either in your room or $2.00 a cup in the restaurant. I think that just goes with this category of hotel though.
I think my 3 stars would have been 4 for the rest of my family. To be fair.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your review. I'm so sorry to read that you did not enjoy our hotel! We have many kinds of rooms with a variety of views such as the city, our garden, our pool and others. I'm glad that you found our team nice and the room clean. Please do not hesitate to ask for a room with a downtown view on your next visit. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.