I've stayed at this hotel 4-5 times in the last few years and always loved the boutique-style and never had an issue with my stay. Unfortunately though during my recent trip, I had to be moved twice from original room. First room (superior) would've been fine but then the TV won't turn off. Maintenance was really quick to come to assist but apparently they would have to unmount the TV from the wall just to unplug it so only choice was for me to move rooms. Staff was really quick (and helped too with carrying my stuff) in switching my room to another one on the same floor and this was around 8 pm at night. Second room wasn't as nice as the first room I had, the ceiling had cracks, there was some weird "eeeee" sound in the room (not sure if from outside) but as I was too tired I was willing to sleep regardless, but then the room temperature control wouldn't work. Staff was quick in finding a room for me when I complained, again on the same floor, and it may have been my frustration or there were no other available rooms, but they moved me to an apartment suite. Apartment suite was awesome, 2 floors. First floor has a kitchen, living room area with TV, bookshelf of reading materials, desk to handle business work, fireplace, powder room; second floor of course bedroom, lounge style seats and TV with great sound system, espresso maker and full bathroom with tub and separate shower, awesome window view. Unfortunately I was too tired to enjoy amenities in room, went straight to bed. Breakfast is always great at this hotel. During my other stays never had a room with cracked ceilings or technical issues with temperature or TV. So perhaps some rooms need renos. My upgrade to apartment suite was a plus so I thank staff for taking the issues I had seriously and compensate with good service and upgrade to apartment suite.
- Also Known As:
- Le Germain Montreal
- Montreal Le Germain Hotel
- Official Description (provided by the hotel):
- A Design and Welcome Unique to MontréalIn a trendy downtown neighbourhood stands our chic and intimate boutique-hotel, intended for both business and leisure clients alike. The product of the astonishing transformation of a former office building, the hotel offers a unique concept in accommodation.Aesthetic Sense and Attention to DetailIn the hall, the eyes are immediately drawn to the luxurious furnishings, bouquets of fresh flowers, the warm fireplace and intimate lounge areas. You'll take in the peaceful atmosphere, a sign of the cozy comfort that awaits you in your room.Sophistication, Refinement and Enveloping ComfortThe hotel's 101 rooms and suites are inspired by loft-style architecture and allow guests to make the most of the natural light and views of the city. An elegant, highly functional design and unparalleled comfort await you. ... more less
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