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“comfortable with excellent service” 4 of 5 stars
Review of Hotel Omni Mont-Royal

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Hotel Omni Mont-Royal
4.0 of 5 Hotel   |   1050 Sherbrooke St. W., Montreal, Quebec H3A 2R6, Canada (Ville-Marie)   |  
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Ranked #18 of 164 hotels in Montreal
Arlington, Virginia
Top Contributor
98 reviews 98 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
“comfortable with excellent service”
4 of 5 stars Reviewed August 13, 2013

I had a very nice room with a view of Mont-Royal. The hotel is in an excellent location, and the service is quite good, especially the concierge service. There's a nice lounge in the lobby, with a good bartender. The room could have used a little bit of updating, but it was just a bit worn around the edges--nothing serious. I recommend joining Omni's guest program; it has some nice perks!

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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Jackson, Georgia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 12, 2013

My daughter and I took a weekend trip to Montreal. I had read good reviews of the Omni on Tripadvisor so we decided to book this hotel. From the moment we walked in the door on Friday afternoon we were treated like royalty! Our room was on the 16th floor with a city view. The room first of all was very clean with a nice large bathroom. After reading other reviews on this site we joined the Select Guest loyalty program on the Omni website. By joining this free program we enjoyed the bottled water that was delivered to the room and the delicious fresh coffee that was brought to our door both mornings-perfect start to the morning. The concierge was very helpful. They made dinner reservations for us Friday night and Saturday morning when we asked how to get to Old Town on the metro we were given those directions plus a guide for walking there with points of interest. We ended walking to Old Town and taking the metro back to the hotel. The walking guide given to us was very helpful and took us to places we probably wouldn't have seen if we had just taken the metro. We didn't eat any meals at the hotel (too many good places to eat within walking distance) but did enjoy a glass of wine and quick snack in the bar Saturday evening. The wait staff was very nice and attentive without rushing us. We did relax by the pool Saturday afternoon. It is heated so very relaxing. Clean towels were laid on every lounge chair which was a nice touch. We will definitely stay at this hotel our next visit to Montreal!

Room Tip: Make sure to join the free Select Guest loyalty program before your visit!
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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westport, Canada
1 review
4 of 5 stars Reviewed August 12, 2013

excellant service, friendly staff, clean,great location. Would stay there again. Everyone was very helpfull. The new renovations are fantastic.We used three rooms and were able to be side by side,even adding one as we checked in. Thanks

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
denver, United States
1 review
5 of 5 stars Reviewed August 11, 2013

This hotel is really nice, conveniently located, close to the metro and the bus routes. The staff is friendly and efficient. They are willing and able to address any of our questions or concerns. It is very clean and roomy. A really excellent hotel.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 11, 2013

I have stayed at this hotel many times now and it is consistently excellent. I am continually impressed with the overall service of the staff. The beds are amazing. The view of the mountain on the upper floors give you a great sense of the city. I highly recommend this hotel

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 10, 2013

My husband and I travel to Montreal fairly frequently, as we lived there until a few years ago and my husband still has business in the city. It has been awhile since our last visit though, as we had a baby in the last year and have been apprehensive about traveling with her. Our visit to the Omni, however, has calmed many of our fears of traveling with baby and has made us excited for our next trip.

This hotel has wonderful service, spacious rooms and a great location. The staff was incredibly friendly and helpful. It felt like they really wanted to ensure that we had a great stay, even with the hotel being fully booked. The valet parking was great and the bellman was a joy, we had the same bellman when we left and it was great speaking with him again. I loved that the front desk called the second day to make sure that everything was to our liking.

The room was well appointed and tastefully decorated. The room was spacious, even with the crib in the room. The small couch at the end of the bed was great! The bed was comfy and the air conditioning worked well, which is important during a Montreal summer. The only minus was that the shower was totally cold the first day but we called down to the front desk and it was fixed later that day.

Breakfast at Le Petit Opus was very good. I loved the decor, beautiful flooring. The buffet had great selections and I was thankful for availability of gluten free bread (they will bring some to you, just ask). The coffee on offer was wonderful! In room dining was quite good as well, the omelette was delicious! The dinner selections I had in room were pretty good, a shade on the small side but flavorful. It must be noted though, that the servers who delivered the food were always a ton of fun and a pleasure to speak with.

Finally, I was so pleased with the way that the Omni treats children. Milk and cookies were sent up the first night and all of the staff seemed to really make an effort to engage with our daughter. It felt like such a relief, because traveling with a small child can be very difficult. Everyone at the Omni made it feel almost effortless and like a home away from home.

I would certainly love to stay here again. It was a lovely experience.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 10, 2013

Excellent hotel, walking distance to Old Montreal, a lot of great restaurants and the metro. People were so friendly at our hotel and at all the restaurants. A couple at Europea gave us the advice to take the ferry to Oseaga. The hotel was walking distance to our bike tour. I would highly recommend this hotel.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Omni Mont-Royal

Address: 1050 Sherbrooke St. W., Montreal, Quebec H3A 2R6, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Montreal
#11 Luxury Hotel in Montreal
#15 Business Hotel in Montreal
#19 Romantic Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Omni Mont-Royal 4*
Official Description (provided by the hotel):
A timeless emblem of the Montreal tourist landscape, the Hotel Omni Mont-Royal strives to give guests an unforgettable experience infused with an authentic flair, a modern ethos, and a blend of warmth, comfort and elegance. The recently transformed 299 guest rooms and suites are true retreats of serenity and relaxation with a residential feel. Elegant and graceful, the decor serves as a comfortable backdrop for both work and leisure. Known for its unparalleled customer service, the Hotel Omni Mont-Royal is rated four-star by Hebergement Quebec and four-diamond by AAA/CAA. The Hotel offers a full service health club and an urban pool (seasonal Mid-May to Mid-October), sauna and whirl pool. Updated amenities at the hotel provide everything required for an enjoyable stay: Alice Bar, Le Petit Opus Cafe, and many versatile meeting rooms. The Wireless Network fully upgraded in May 2014 gives guests fast access while on the road. Hotel Omni Mont-Royal lets its guests immerse themselves in the urban vibe of Montreal and nestle into the "feels like home" comfort of its newly renovated guestrooms. ... more   less 
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Also Known As:
Omni Montreal
Hotel Omni Mont Royal

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