I stayed at the Omni Mont-Royal for one night in November and had a wonderful experience. The staff, from the valet to the concierge to security, all provided extremely good service. The room was also beautiful Clean, large and comfortable. Location is also great - walking distance to any bars, restaurants and shopping you could possibly want. I also left an expensive personal item in the room after checking out and it was found by the cleaning staff, held by security and shipped back to me safely within a matter of a few weeks. Very thankful for this type of service as it is too rare these days! Highly recommend this hotel for anyone visiting Montreal.

My wife and I bought a night at the Omni through Priceline for under $100. This was our second time at this hotel and it is certainly a bargain for the price. Its location in downtown Montreal is ideal for walking to shopping or in our case to and from the Bell Centre. Our room was very spacious and comfortable. Bathrooms are well appointed. The coffee shop in the lower level was under renovation but the temporary one was fine and had excellent coffee and croissants that morning. Check in and check out no problem with friendly and attentive service. The Omin has become a favorite of ours when we need a place to go in Montreal.

1-They charged me for internet access without telling me i had to pay for it...2-there's no parking but there's a valet service...which sucks because they scratched my car!!!! 3- if u want a breakfast you have to pay for it! (which even a motel offers for free) so they offer no service!! I hated my experience!! Look for another hotel there's much better...(coming from a Montrealer)! I have to admit that the hotel looks good and clean.

The hotel has been renovated nicely, large, attractive rooms with good views. Our maid was very helpful with getting us little things that we needed. Service was quite prompt. We appreciated the Select Guest beverage service and wifi. However, everything else was just bad.
We stayed at this hotel for three nights, with a one night break in the middle.
At check-in the first day, we had to pay $20 to be "upgraded" to a double bedded room. I ask you: which self respecting four star hotel charges extra for two double beds? The woman promised us a suite for our second stay, as the hotel was quite empty.
We arrived the second time and were told that the hotel does not upgrade people without a fee! They offered to upgrade us for $50, regardless of the fact that we had been promised an upgrade. Not only that, but they wanted an additional $50 for a fridge in the room! Water in the bathroom does come out cloudy, a little disconcerting.
The hotel's redone lobby offers virtually no seating area outside of the bar, which was very inconvenient. The gym floor, while large and well equipped, is extremely dated and is missing basics like televisions! The pool, much to our disappointment, was closed during our stay. We found the doormen to be absolutely useless, we were not even offered assistance with our luggage. People looking for a true luxury experience should look elsewhere. Montreal has much better options.