Arrived for a 5 day business / pleasure first time Montreal vist. At check in found they were and had been on strike for over two weeks with no end in sight. My mistake was to not seek sister hotel accommodations where there was no strike. Reduced services...no dining room for lunch, dinner or room service, no pool, no fitness center, and limited housekeeping. The management staff was cordial and were coping with the situation, but it was not worth the price we paid for reduced services. We stay at Hyatt all over the US...they are normally very good, but this was disappointing because it is a lovel hotel with a great location. Suggest if you are flexible, choose another property until this is settled.
There are also other hotels in the city on strike, so check it out before you get there. We had no advanced warning, and we had just left a Hyatt in NJ after a 12 day stay, and .are now back in a Hyatt. Not the best way to treat good customers. Only comp was a $20.00 bar charge.
I hope the strike ends soon. Management staff folks are very professional.
- Official Description (provided by the hotel):
- Few Montreal hotels offer direct underground access to the Montreal Convention Centre, the Metro and the Contemporary Museum of Art. Our Montreal hotel is also within walking distance of Old Montreal, Chinatown and the trendiest restaurants. Our hotel features 605 handsomely appointed guest rooms and suites with spectacular views of our dynamic city. ... more less
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- Also Known As:
- Hyatt Regency Montreal Hotel Montreal
- Hyatt Montreal
- Montreal Hyatt Regency