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“Horrible!” 1 of 5 stars
Review of Le Nouvel Hotel & Spa

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Le Nouvel Hotel & Spa
3.0 of 5 Hotel   |   1740 Bld Rene Levesque West, Montreal, Quebec H3H 1R3, Canada (Centre-Ville (Downtown))   |  
Hotel amenities
Ranked #57 of 162 Hotels in Montreal
Toronto
1 review
3 helpful votes 3 helpful votes
“Horrible!”
1 of 5 stars Reviewed September 4, 2008

BAD EXPERIENCE, NEVER AGAIN!! Apparently when next door takes a dump, the odour slowly creeps into your room. The washroom floor was sticky, which was quite alarming, and the "NON-SMOKING" room smelled like smoke and had an ash tray!! The furniture is OUTDATED, the actual le nouvel website had some decent looking pictures, but when you get there, its quite deceiving! The only nice thing about the hotel is the nice lobby. The staff there ignored me when I walked in the door, and after 10 minutes, they finally realized they had a customer waiting. Save your money, your better off at a motel!

  • Liked — The nice looking lobby
  • Disliked — Everything else!
  • Stayed August 2008, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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560 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Ontario
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 1, 2008

The hotel is OK. It's neat and clean and up to date, but the rooms smell like cigarette smoke. The front desk service is what you would expect, nothing special.

The location is OK. It's quite the walk to old Montreal, but you could catch the metro. It's only about 1km to get to the city center and area bars.

I think the hotel is a bit pricey for what it is. Overall I feel pretty neutral on the hotel. I would look at other hotels to stay at next time, but if I didn't find anything better in the price range I would consider staying here again.

  • Liked — Cleanliness
  • Disliked — Location
  • Stayed July 2006, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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N. Indiana
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed July 16, 2008

Based on previous reviews, it appears Nouvell Hotel has made some improvements. The desk staff attendants were pleasant and informative, the room was clean and quiet, the lobby was attractive. Close walk to downtown or to the subway connection to Old Montreal.

Booked last minute through the Quebec tourist information site on St Catherine, at a great rate. Very pleased overall.

  • Liked — High quality experience for a decent price.
  • Disliked — Nothing
  • Stayed July 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2008

This is a really good hotel for the price. The room was modernly renovated and very comfortable. The hotel is located close to underground and rue Catherine. The staff were very helpful and the complementary business facilities was a bonus. The gym however was difficult to get to and very small.

All round a good hotel and I will definitely stay here again if in Montreal.

Stayed December 2007
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Ontario
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed January 20, 2008

This hotel was very unpleasant the moment we walked in we noticed that the place was not updated due to the orange lounge chairs..The front reception desk was nice but the staff were bitter and had no idea where anything was in Montreal. They don’t offer early check in we had arrived at 8 am and had to wait until 3pm to get our room.

The room: Basically i slept in better Motels then this joint.

The room was not updated, not enough light in the room the bed was hard and the bed sheets smelled bed covers were thin we called room service for extra blankets never came, its a two flush toilet we stayed on the 7 flr in the old part of the hotel we face the street over looking the St Margaret De Youlive

The bathroom
As mention before it was a two flush toilet the floor are blue and the counter were in tiles and is held by a picket. The water either to hot or to cold

I wouldn’t recommend the room if you are staying for more then one night l don’t about the rest of the hotel but this my experience from it


Area

Its about 9 blocks from the downtown core its does have two corner stores in the area its close to the highway two blocks from the main street the Metro is a fast system just stay on the green and orange lines each ticket is about 2.75
35 dollars from the airport

  • Stayed January 2008, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed January 2, 2008

This is the worst hotel I have ever stayed in, in my life. I am a experienced traveller and this place was gross. The chairs in the lobby are ripped, we booked a studio suite and went to a scary location where they have apartments mixed with hotel rooms. We asked for nonsmoking, we could smell smoke.The linens were dirty, no shampoo or condtioner in room. There was mold in the shower on the walls, the placed smelled. I was only there for 1 night and you could not pay me to go back there. The place should be shut down. All I can say is DISASTER.

  • Liked — NOTHING
  • Disliked — EVERYTHING
  • Stayed December 2007, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 21, 2007

Listed as a 4 star and is definately not. Front staff were rude and not helpful in the least. Housekeeping was inept and neglectful. Also is two blocks away from fire station and would have been nice to know that prior to booking. Way too overpriced for what you get.

Stayed September 2007
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Nouvel Hotel & Spa

Address: 1740 Bld Rene Levesque West, Montreal, Quebec H3H 1R3, Canada
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Montreal
#39 Business Hotel in Montreal
Price Range (Based on Average Rates): $
Hotel Class:3 star — Le Nouvel Hotel & Spa 3*
Number of rooms: 177
Official Description (provided by the hotel):
To experience an entirely new level of hospitality excellence, choose the accommodations of our Three-Diamond hotel in Montreal. Le Nouvel Hotel and Spa is also the ideal choice for professional business meetings and elegant social affairs, whether you choose our own flexible banquet halls or the nearby Montreal Convention Center ... more   less 
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Also Known As:
Le Nouvel Hotel Montreal
Le Nouvel Hotel And Spa
Le Nouvel Montreal
Montreal Le Nouvel Hotel

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