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“Great Stay” 4 of 5 stars
Review of BEST WESTERN Ville-Marie Hotel & Suites

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BEST WESTERN Ville-Marie Hotel & Suites
3.0 of 5 Hotel   |   3407 Peel St, Montreal, Quebec H3A 1W7, Canada (Centre-Ville (Downtown))   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #37 of 162 Hotels in Montreal
Certificate of Excellence 2014
Brampton, Canada
Reviewer
3 reviews 3 reviews
19 helpful votes 19 helpful votes
“Great Stay”
4 of 5 stars Reviewed March 15, 2014

All staff at the hotel are friendly and helpful. I booked 2 rooms. 1 of them was 2 queen size bed room and room is huge and spacious. Other room which was 1 king size bed for my husband and myself. Great room, but one thing, heater wasn't work well. Room was little bit cold.
Other than that, room was clean and bed was comfortable.
Great location for shopping, night out and easy access to metro station.
When we waited a taxi on the day we leave, GM provided bottle of water to each of us (4pax).
I would return this hotel when I visit to Montreal someday.

Room Tip: I highly recommend 2 queen size bed room.
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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581 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Thunder Bay, Canada
Senior Reviewer
7 reviews 7 reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 15, 2014

My husband and I recently returned from Montreal after staying at the Best Western Ville-Marie. From the minute we entered the door and the manager Rafik came and introduced himself and welcomed us to his hotel to the end of the visit when Mike loaded our luggage into the car we cannot say enough about the hospitality the friendly atmosphere the caring staff we will definitely be returning. Every time we entered the lobby Rafik came to chat and find out how we were doing, Mike is a never ending book of knowledge on places to eat, to shop, to visit, what tours to take around the city, he was our number one go to guy. This hotel and the staff makes the customer feel like a friend not just a guest. It is a wonderful place to stay and be. Thankyou Rafik and Mike you two are the best. visitors from Thunder Bay Ontario

Room Tip: facing the downtown was great we had a large 2 queen bed room
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericton, Canada
1 review
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 10, 2014

I was in Montreal for the weekend to see a hokey game. the rooms were very clean and comfortable. the staff was very helpful and Mike on the valet staff was more than just a valet, he had all the " insider" information on the city that made our trip that much more special

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 10, 2014

Our party had an amazing stay at the Best Western Ville-Marie, and the entire staff displayed the utmost professionalism and hospitality from beginning to end. The facilities were world class, and the service was top-of-the-line... Thank you to our guest services and valet staff, Mike and Jhonatan! We would definitely return in the future!

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonavista, Canada
1 review
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 7, 2014

we were there for hockey, and our stay at the hotel was great. the management was very helpful in anything we needed, and our stay was very comfortable. a staff member name mike was great in what ever we needed. thank you mike and best western

Room Tip: all rooms are good
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champlain, New York
1 review
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 3, 2014

My sister-in-law and I were in Montreal for the evening for a concert. I've stayed in many hotels in downtown Montreal, but this was the roomiest, cleanest, and best staffed. Everyone was wonderful: the concierge, valets, waitresses, etc. I especially want to give a shout out to Mike; he was the valet who retrieved our car. He topped off our washer fluid and was fast, courteous, and very sweet! Merci beaucoup!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
1 review
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 2, 2014

If you are having a business meeting or just want to stay downtown I would highly recommend this hotel. Proximity to Peel metro and all downtown attractions. On January 14th we had a board meeting in one of the rooms provided for us on an upper floor, which was very clean and we had a bathroom adjacent for ourselves. Thereafter, we had cocktails at the bar just off the main lobby. White wine was served in baloon glasses, nice touch. Service at the bar was friendly and with the large windows and lights made for a nice atmosphere. We were served dinner in the dining room off the bar a few steps up and the food was very good. The manager came around to ask how we liked the food and exgplained some of the dishes we had. Service from begining to end was excellent.

Room Tip: ask for an upper floor
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Ville-Marie Hotel & Suites

Address: 3407 Peel St, Montreal, Quebec H3A 1W7, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Best Value Hotel in Montreal
#20 Business Hotel in Montreal
#30 Family Hotel in Montreal
#43 Romantic Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Ville-Marie Hotel & Suites 3*
Number of rooms: 171
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Also Known As:
Best Western Ville Marie Hotel Montreal
Best Western Ville Marie Hotel And Suite
Best Western Montreal
Montreal Best Western

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