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“Ok, but wont stay here again unless I have too.” 2 of 5 stars
Review of BEST WESTERN PLUS Montreal Downtown-Hotel Europa

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BEST WESTERN PLUS Montreal Downtown-Hotel Europa
3.0 of 5 Hotel   |   1240 Drummond St, Montreal, Quebec H3G 1V7, Canada (Ville-Marie)   |  
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Ranked #64 of 163 Hotels in Montreal
Tromsø - Rovaniemi
Top Contributor
84 reviews 84 reviews
37 hotel reviews
Reviews in 44 cities Reviews in 44 cities
38 helpful votes 38 helpful votes
“Ok, but wont stay here again unless I have too.”
2 of 5 stars Reviewed November 13, 2012

Stayed here twice in November. First stay we got a room looking to be from 60's... with a noisy aircon. Wrote a feedback to the hotel, and was asked to contact the manager so he could serve us better next time - he never did reply. Also wrote the front desk to ask for a better room, like the pictures they have - for our next stay. They didnt reply either.
Even so, we decided to give them a 2nd try.... This time we got a room with a bath from the 70's. With a plastic bathtub that didnt feel too safe when you stood there taking a shower. The 2nd aircon was even worse - noisy and hardly impossible to get adjusted.
Plus for internet included, and a good location in Montreal.

Room Tip: Try Novotel, just one block away.
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  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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573 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
Toronto, Canada
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 13, 2012

Wood floors instead of carpet made the rooms feel clean and upscale. Large room for a downtown hotel. Generous amount of shampoo and soap! Even mouthwash! Fridge in room. Comfortable beds and pillows. They even smelled clean and fresh! Do not get a room near the elevator. We were woken several times throughout the night by loud people getting on and off the elevator. The hotel is close to everything including the Bell Centre, St. Catherine Street and the train station. Shopping and restaurants nearby. Parking lot across the street is a bit rundown. I wouldn't want to go there at night! We paid $20/night to park there. Overall, we were happy with the hotel and we will stay there again next time we are in Montreal.

Room Tip: Do not get a room near the elevator.
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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Christopher Lake, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2012

We stayed at the Best Western Plus Montreal Downtown, Hotel Europa from Friday, October 26 to Sunday, October 28, 2012 inclusive. Upon check-in, Sabina who assisted us was extremely friendly, knowledgeable, and gave us an upgrade to our current hotel reservation. We stayed in the same hotel in November 2011 and most recently in June 2012. The location of the hotel is amazing in that it is a short two minute walk from St. Catherine's Street, centrally located to shopping, local restaurants and the Jazz Festival. Very clean, a great fitness centre and soon a yoga studio as well as a spa. Things just couldn't be better.

Thank-you Sabina for making our stay the best ever! We will certainly recommend this hotel in the future.

Brenda and Kirk duncalfe

Room Tip: Rooms are very clean, in particular we stayed on the 6th floor which was very quiet. It had a great...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Canton, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 9, 2012

We stayed here for only one night after a cruise. Hotel was in a good location; easy walking to restuarants and shopping and the Visitor Center. Room was adequate and the bed was comfortable. Bathroom was a bit cramped but functional. Hotel staff was ok; not overly friendly but polite.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Brookfield, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2012

We stayed two nights at this hotel. The room was large and the bed was very comfortable. The linens were crisp and the towels were thick. This hotel is centrally located and we were able to walk to all of our destinations although we did take a taxi to the Basilica on the second day after we walked there the day before. They have a wonderful breakfast/lunch restaurant in the hotel although it is not owned by them. We had breakfast there both days and it was superb. The front desk personnel were also very helpful in giving us recommendations for places to eat. I would certainly stay here again.

Room Tip: The rooms on the 6th floor are great!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed November 7, 2012

We stayed three nights in this hotel for the location to all the attractions within walking distance - 25 minutes walk to chinatown and 5 minute to the central train station. Good thing is the free internet access available at the reception area and the staff was helpful. The downside is the room was a bit small for the three of us in one room. Noisy aircon and you have to leave the aircon on as it quite warm inside the small room .During the night you can hear the other guests along the corridor returning from their nightout.There is only one cupboard space for our three suitcases and no safe for us to lock up our things. Otherwise the hotel is in a good location with reasonable rate . Clean sheets and towels are provided daily. There is a coffee percolator in the room too. The three days in Montreal we did all the touristy things during the day. Lots of walkabout and find it hard to sleep at night with the noisy aircon .Otherwise it will be a perfect place for us.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Nimpo Lake
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 5, 2012

The miniscule size of the rooms make them only suitable for a single guest. With two of us we had to trip over our suitcases to get to the bathroom, which was also so small your knees would hit the bathtub while sitting on the lieu. Good location and good price.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Montreal Downtown-Hotel Europa

Address: 1240 Drummond St, Montreal, Quebec H3G 1V7, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #64 of 163 Hotels in Montreal
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Montreal Downtown-Hotel Europa 3*
Number of rooms: 196
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Also Known As:
Best Western Hotel Montreal
Best Western Montreal
Montreal Best Western

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