I have been a client of this hotel since it opened. I have been prepared to overlook the peeling paint on the bathroom ceiling, the occasional shortcomings in the servicing of the room, shortages in the food provided at breakfast, but the recent decision to provide only paper plates and plastic cutlery from a dispenser for breakfast is totally unacceptable. It may be expected in a low-class cafeteria or the worst economy class on an airline, but not in a hotel charging over $150 a night. There are other less expensive hotels in Montreal which are able to use proper crockery and cutlery at breakfast and the spurious excuse that the plates are environmentally friendly does not bear up because there is environmentally friendly dishwasher liquid and everything thrown into the trash can is not biodegradable. Do not stay in this hotel as long as they persist in treating their customers like this.
- Official Description (provided by the hotel):
- Downtown offers a Montreal hotel in the heart of downtown Montreal boasting suites that offer fully equipped kitchens and guests enjoy a complimentary daily buffet breakfast, wireless high speed internet access. ... more less
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- Also Known As:
- Residence Inn By Marriott - Montreal Downtown Hotel Montreal
- Residence Inn Montreal Downtown
- Montreal Marriott
- Montreal Residence Inn