I am not picky, but this is the last time I book at a non brand hotel. I usually try to stay downtown, but my friend told me that Ruby Foo is reasonable. I gave it a try and will not be going back. I was checked into a room that was already occupied and then when I told the front desk, they asked me for my ID? They then checked me into the wrong room type and refused to give me and my friend two beds. We got 1 king for two 50 year old men? I woudnt have minded, if the room didnt have the childrens desk. I felt like I was in Viet Nam. (during the war). The party in the hallway kept me up most the night and in the morning we missed our wake up call becasue the phone was unplugged so my buddy missed his 6 AM flight at Pierre Elloitt Airport. The front desk guy didnt even say sorry when I asked for a rebate or refund. He said speak with the manager and transferred me to voicemail. I checked into the Sheraton on Cote de Liesse but they were soldout the next night. I then moved to the Quality on Decarie and they were both fine. I was seriously disappointed at Ruby Foo.

I was forced to stay at this Hotel because of a cancelled flight due to weather conditions.

when i arrived they made me wait 40 minutes to check in. The hallways are very dark and old looking.

I finally got to my room, it was hot and stuffy, a/c didn't work.

The toilet backed up, while i using it.

One thing I am certain about, is that this Hotel is definitely not worth the price i paid.

do yourselves a favor and don't stay at this place

didn't end up staying at this hotel. I had heard good things aobut it and thought it was rated 4 stars. Definitely not. I would give it 2 stars. Rooms were barren, basic, a/c didn't work well and room looked unclean.
I found manager unhelpful and some of the staff rude.
We ended up not staying and went to Sheraton Airport. Although that hotel was a bit out of the way, staff there were wonderful, rooms were great and kids loved their waterslide. Ruby Foos would not be my choice for a hotel to stay at if you want to throughly enjoy the holiday.
Sheraton was $10 cheaper and had an indoor pool with waterslide. Ruby Foos, - overpriced, staff rude, rooms very basic and not exceptionally clean. Forget the convenience and stay elsewhere. The decor dark and weird; - long halls to walk especially with children.

Customer service does NOT make Americans feel welcome.They "snicker" as soon as your back is turned. Prices for EVERYTHING there is WAY TOO HIGH. The internet connection never worked,either did the air conditioning. Housekeeping just walked right on into your room even when the "do not disturb" sign was on the door.
I even called the manager of the hotel explaining all of this..and more, with NO reply at all! THEY DONT CARE! I would NOT recommend anyones stay.I will NOT be back there...EVER!