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“Epitome of a 5 star hotel” 5 of 5 stars
Review of Ritz-Carlton Montreal

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Ritz-Carlton Montreal
5.0 of 5 Hotel   |   1228 Sherbrooke West, Montreal, Quebec H3G 1H6, Canada (Ville-Marie)   |  
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Ranked #1 of 163 Hotels in Montreal
Paris, France
Top Contributor
82 reviews 82 reviews
28 hotel reviews
Reviews in 41 cities Reviews in 41 cities
110 helpful votes 110 helpful votes
“Epitome of a 5 star hotel”
5 of 5 stars Reviewed October 24, 2013

Four years were invested in renovating the Montreal Ritz Carlton, the oldest jewel in the crown of this vintage hotel constellation. The staff takes obvious pride in the history and elegance of this hotel. Our room was dazzling from the chandelier, bright pink sitting chair and state-of-the-art heated toilet with all kinds of whistles and bows. The experience wasn't perfect--no newspaper was delivered the first morning, room coffee canisters were not replaced, but they made good on any minor deficiencies. The concierge recommended a terrific sushi restaurant within walking distance of the hotel (actually two, but one was closed for repairs) and a great music venue to hear jazz. The hotel restaurant operated by 3-star Michelin chef Daniel Boulud is over-the-top wonderful. Locaton, location, location and the Ritz Carlton is walking distance to museums, amazing street art, shopping, Metro, etc. Also, there is a well equipped exercise gym downstairs. If you can afford it, the Ritz is the place to stay in downtown Montreal.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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348 reviews from our community

Traveler rating
    294
    44
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
USA
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 22, 2013

Stayed for two nights after getting off of a cruise. Hotel has recently completed a very extensive renovation. Large rooms with wood floors except in bath areas. Heated Toto toilets, heated marble floor in bathroom, remote control window shades and many other amenities not normally found in hotels. And the bed...well it was so very comfortable. After having to wait way too long to check in (about three hours), I was taken to this lovely room and almost all was forgiven. No club level at this hotel but they do have a very good restaurant.

Room Tip: Some rooms do look out to another building. But very quiet as not on a noisy street.
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  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2013

I stayed two nights in Montreal because it wasn't my final destination but loved the stay il ritz-carton... The position of the hotel is perfect, the best stores of the city are around the corner. The gym is really nice and it has some excellent machines. The personal is very friendly, and the hotel has been restructured lately

Stayed October 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 15, 2013

The Ritz Carlton underwent an extensive renovation and it shows. The rooms are large, beautifully appointed, and have many high tech features. Boulud's restaurant makes breakfast and dinner exceptional. The location of the hotel is perfect,and one can enjoy the walking city that is Montreal.We look forwrd to a return visit.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mission, Kansas
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 14, 2013

I have stayed at 5 Star Hotels in London, Paris, Toronto & Johannesburg.

The Ritz in Montreal is as good or better than any of these. It begins when you arrive with the guys on the curb, extends through the greeting you get at the front desk which includes a warm towel on a tray. Then you're accompanied to immaculately refurbished rooms and shown around and made to feel at home. Bathrooms are amazing (though the technoloy's a bit intimidating), beds comfortable.

I stayed in two different rooms two different nights on either end of a trip. The rooms have been redone to a very high level of contemporary finish. Not sure how well this will age but that's irrelevant now: they're super cool.

First night I stayed in a smaller room. The only small negative note was that in the smaller room there was this very shallow "sofa" which was really a piece of decor rather than a useful piece of furniture. So the room was pretty compact but otherwise perfect in every detail.

Next time I stayed in a suite and it was roomy and comfortable. Could have used less desk and more sofa but again I am having to grasp for anything less than perfect. My room had a fireplace which wasn't working but is supposed to. Not a big deal -- I am totally confident if I had called about it I'd have had a tech there in moments.

After getting in my room I realized I'd left my jacket in my car. Concierge staff killed themselves to go down and get it, brought it to my room etc.

I didn't eat in the restaurant but it has a lively bar scene and great decor.

Sherbrooke Street location is great, close to Museums, shopping (Holt-Renfrew) and McGill.

Overall the Ritz Montreal offers a truly world-class facility with world-class service. You pay a pretty penny but you also feel the money was well-spent.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 14, 2013

My husband and I spent two nights at the Ritz Carlton in Montreal the first week of October. The room was beautiful, the bed very comfortable and absolutely quiet. We stayed on the 9th floor and the window overlooked the garden attached to the Maison Boulud restaurant. The bathroom was well designed, with a shower that had three settings (rain shower, side nozzles, and hand held). The toilet / bidet combination was very interesting...not sure I would install one at home, but glad I got to try this one :-)
We had drinks and snacks at the bar in the lobby twice and the staff was very accommodating. Great breakfast in the atrium part of the restaurant. Also had the tasting menu at the Maison Boulud, highly recommended!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2013

everyone should stay at least once in this hotel. best hotel i ever stayed. This was first time for me at Ritz and I liked it better than any other starwoods luxuries hotel. I would also like to try now other Ritz hotels

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ritz-Carlton Montreal

Address: 1228 Sherbrooke West, Montreal, Quebec H3G 1H6, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Montreal
#1 Family Hotel in Montreal
#1 Romantic Hotel in Montreal
#2 Business Hotel in Montreal
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Ritz-Carlton Montreal 5*
Number of rooms: 129
Official Description (provided by the hotel):
When it opened its doors in 1912, the Ritz-Carlton Montreal set a new standard for luxury. Today, more than 100 years later, the Grande Dame of Sherbrooke Street blends its historic splendor with contemporary design, offering an unparalleled hotel experience in the heart of downtown. The Ritz-Carlton Montreal is the only Quebec hotel to hold the prestigious AAA Five Diamond award. ... more   less 
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Also Known As:
Ritz-Carlton Montreal Hotel Montreal
Montreal Ritz Carlton
Ritz Montreal

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