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“Fabulous!” 5 of 5 stars
Review of Ritz-Carlton Montreal

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Ritz-Carlton Montreal
5.0 of 5 Hotel   |   1228 Sherbrooke West, Montreal, Quebec H3G 1H6, Canada (Ville-Marie)   |  
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Ranked #1 of 165 Hotels in Montreal
Toronto, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
“Fabulous!”
5 of 5 stars Reviewed November 12, 2012

The rooms were spacious, clean, and tastefully decorated. Front desk check-in was pleasant and efficient, and the concierge was very helpful. Maison Boulud was wonderful. The food was excellent, and the service flawless. If you have children, be sure to sit outside by the duck pond if weather permits!

Stayed August 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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276 reviews from our community

Traveler rating
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    5
    1
See reviews for
64
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Miramar Beach, Florida
Top Contributor
115 reviews 115 reviews
26 hotel reviews
Reviews in 42 cities Reviews in 42 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed November 10, 2012

The location and service cannot be beat. They arranged a shampoo and blowout at a salon down the street with 20 minutes notice. The public areas are opulent but comfortable. The rooms are superb and very high tech. Super bathrooms. This is a mid-size top of the line hotel in a superb location. The hotel restaurant, Maison Boulud, is not to be missed. Expensive, but worth it. My mother and I enjoyed the tasting menu with wines.....oh my! No wonder the hotel was recently awarded 5 diamonds...the only in Montreal.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 5, 2012

Enjoyed my stay at this Ritz and would say that it is the best hotel in Montreal much better then the Ritz Carlton in Toronto (in Toronto stay at the Trump). The rooms are very well appointed and the design is very nice. The location is excellent. The hotel is small consists of only 120 rooms and has a great restaurant. There is no spa at the hotel.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2012

The newly refurbished Ritz Carlton is a true gem and offers all of the comfort, luxury and elegance that one would expect from this legendary brand. The rooms define good taste and quality from the finishes and furniture, to the bed linens and amenities - it's first class all the way.
Maison Boulud, the hotel's signature restaurant is not to be missed. Absolutely world class while at the same time, unpretentious and relaxed. 10 out of 10.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethesda, MD
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 5, 2012

It's an older hotel that has been constantly refurbished, so it has some character to it. The staff is very friendly. The hotel is very convenient to St. Catherine St. shopping and restaurants.The linens and beds were very comfortable and the room was quiet. The bathroom was big, and the desk was large enough to spread out and do some work.

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
57 reviews 57 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 3, 2012

Thank God for American Express. Ritz-Carlton is running a gift card for points promotion that claimed their Montreal hotel was included in the promotion. Not true said management when we presented the cards at bill paying time. We paid with our Amex card and contacted them on our return home. No problem they said and paid the bill with the points that they exchanged for our gift cards. Thought it very tacky of the Ritz not to have handled it them selves. Oh, nice hotel very hight tech except there was only 1 elevator working. Nice remodeled rooms but very expensive.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Top Contributor
195 reviews 195 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed November 3, 2012

The Ritz Carlton Hotel in Montreal where Richard Burton and Elizabeth Taylor got married... for the first time.. evokes romance, offers pampering and the rooms! I want this in my house. A smart room that recognises when you are there. One of my favourite part of the Ritz Carlton has always been the ducks and garden.. beautifully restored. Modern yet classic and elegant. I had lunch there in October and I can still taste the Madeleine and most of whole the molten chocolate...On a rainy day I had breakfast there and the croissants and Eggs Benedict with spinach were soooooo good. For me the most important first impression and last impression of a hotel are the doorman. Great for a romantic getaway in Montreal, brunch, lunch or dinner. Each room has a peice of the Ritz history and art work yet modern. A real Gem in Montreal.. and it helps that Tiffany is in the Ritz as well.!

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ritz-Carlton Montreal

Address: 1228 Sherbrooke West, Montreal, Quebec H3G 1H6, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Montreal
#1 Romantic Hotel in Montreal
#1 Luxury Hotel in Montreal
#2 Business Hotel in Montreal
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Ritz-Carlton Montreal 5*
Official Description (provided by the hotel):
Closing for renovations from late June 2008 until August 2009. ... more   less 
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Also Known As:
Ritz-Carlton Montreal Hotel Montreal
Montreal Ritz Carlton
Ritz Montreal

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