Excellent service from all the staff. Besides a great location in the heart of Old Montreal, very nice rooms, what impressed us the most was the friendly and caring staff at this fine hotel. Our trip was twofold, one to visit Montreal and the other to bike around Montreal on the many bike paths offered there. Since we brought our bikes from NJ, our concern was safe keeping of our bikes and easy access to them during our stay. Valet Parking is offered but the location is a few streets away from the hotel (this should not be a concern as they get the cars very quickly if needed). The front desk staff and valet on duty at the time suggested that they can keep the bikes in a locked room only a few feet from the front desk. This is the way to treat customers. Again thanks to the entire staff for making our stay in your hotel a pleasurable one.