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“Awful 'hostel'” 1 of 5 stars
Review of Le Jazz St. Denis

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Le Jazz St. Denis
329 rue Ontario Est, Montreal, Quebec H2X 1H7, Canada (Ville-Marie)   |  
Hotel amenities
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Awful 'hostel'”
1 of 5 stars Reviewed June 6, 2010

Stayed here for two nights and we've got nothing good to say about this hostel.

Situated in an old town house, it is just off of the centre of the Latin quarter, and is opposite a couple of bars. This results in two things: loud noise from outside until 3am and people using it as a place to roll into after a night of partying. The hostel is close to a fire station as well, so bar/drunk noise was interspersed with roaring sirens.

We stayed in a 10-bed mixed dorm. There were five narrow, creaky bunk beds crammed into a room that should have had three at a maximum. There was nowhere to put our bags, and lockers were tiny, so what little space there was between beds was taken up with people's belongings. There were no plug outlets, and no individual night lights. The room was dark even in the middle of the day. The one window was high up and tiny - I definitely would not have stayed here during the recent hot weather, as even when it was 15 Celcius outside, the room was sweaty. There was no proper ventilation. it stank by the morning. And I think we were lucky, as the other dorms apparently did not have any windows. There was a washroom in the dorm, which is nice in theory, but after you've been woken up by the light and the noise of somebody peeing/having a late shower for the 6th time in the night, you might fond yourself pining for the old fashioned way of sharing a communal washroom outside the room. The washroom itself was okay but not cleaned often enough. The dorm room floors were dirty (probably because the staff can never get in there to mop) and the pillows a bit smelly (though the rest of the linen and towels were clean). The beds were very narrow and the whole bunk shook every time we moved.

The rest of the hostel is dingy but clean. Except for the 'kitchen' and 'living' areas which are located in their cold damp garage across a grimey patio area. The living area consists of a couple of computers, an old disgusting futon and a large flat screen TV, and is in the same space as the kitchen which has everything you need but is unorganised and a bit grubby. It's closed at night. Their 'free breakfast' is poor. We had an offering of stale white bread and basic shop-bought bagels and foul coffee (no milk provided). Oh and they provide free tea but have no kettle.

Perhaps the only okay thing was the friendly staff, who were all quite young and laid back. And the free wifi.

Basically I get the feeling this would be a good place to base yourself if you like staying out late and don't mind sleeping during the day (as you won't get any at night).

It's expensive as well.

    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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43 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
1 review
1 of 5 stars Reviewed February 4, 2010

Got to hotel, room was not even ready. After waiting 25 minutes, got to our room, Small but cute. No towels were in room. No parking and breakfast is served in a garage. No toilet paper, Bed was not made propely, upon checking the sheets found PUBIC HAIR hair in the sheets. Gross. Noticed something plastic under the rug and found a USED CONDOM WRAPPER. We left immediately after staying only 30 minutes and they still charged us. Location was great but this hotel made me almost throw up. Do not stay here. It is cheap but so is the service. More of a hostel then a hotel.

  • Stayed August 2009, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 6, 2009

I stayed in a private en-suite room which was HUGE for a hostel room! Lovely original decor and window shutters.

The room was slightly noisy at night because it was near the reception desk and therefore near the front door - a bit noisy when people were coming in from a night's partying!

Other than that, I loved the room. I had to ask for the room to be cleaned as there was someone else's hair everywhere, but the girl on reception made sure it was cleaned by the time I got back to my room.

  • Stayed June 2009, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Jazz St. Denis

Address: 329 rue Ontario Est, Montreal, Quebec H2X 1H7, Canada
Location: Canada > Quebec > Montreal > Ville-Marie
Hotel Style:
Ranked #62 of 80 Specialty Lodging in Montreal
Price Range (Based on Average Rates): $
Number of rooms: 9
Official Description (provided by the hotel):
Jazz Hostels has gone international with our first hostel and 2-star hotel in Canada--Le Jazz St. Denis!! At Le Jazz we provide both Ensuite-bath lush private rooms with Queen beds as well as Ensuite budget dormitory rooms. We have a fun common area with flat screen TV and cable, fully stocked guest kitchen, outdoor terrace and BBQ. Come check out what Montreal has to offer in a relaxed and social environment. ... more   less 
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Also Known As:
Le Jazz St. Denis Hotel Montreal

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