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“None better in Montreal” 5 of 5 stars
Review of Le Petit Hotel

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Le Petit Hotel
3.5 of 5 Hotel   |   168 rue St-Paul Ouest, Montreal, Quebec H2Y 1Z7, Canada (Ville-Marie)   |  
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Ranked #3 of 165 Hotels in Montreal
Toronto
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“None better in Montreal”
5 of 5 stars Reviewed December 5, 2012

Our stay was terrific. The room was very well appointed for its size, and the location is great for tourism as well as access to the rest of downtown. Must point out the efforts of the staff who went above and beyond expectations. A bottle of aftershave was accidentally broken by the cleaning staff; not only did they apologize profusely, but the very next day they gave us a gift basket with a replacement bottle! Breakfast was also excellent, fresh pastries, coffee and juices.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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597 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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English first
ottawa
1 review
5 of 5 stars Reviewed December 4, 2012

The service provided by the tremendous staff made up for some very minor glitches with the room. We stayed in 307 with a lovely view of the street. There was a bit of street noise (which probably increases during the warmer months), but the bed was so delicious I almost didn't mind waking up as it gave me more opportunity to savour the luxury. The breakfast with cafe lattes was perfect after late dinners every evening. And the crowning touch -- The professional model hair dryer -- It rocked!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petit-Hotel-Mtl, General Manager at Le Petit Hotel, responded to this review, April 24, 2013
Dear Lisa M,

Thank for you sharing your great feedback on TripAdvisor. We are glad that you enjoyed our team’s service, as well as some nice features of our rooms like the bed and the hairdryer. As you mentioned, room 307 provides a great view of Saint-Paul Street ! While not having the same view, rooms at the back of the building tend to be quieter and can be requested upon reservation. We look forward to welcoming you again.

Best regards,

Joëlle Beaulieu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 1, 2012

Let me preface by saying the staff is absolutely superlative. They are all extraordinarily helpful and solicitous. The hotel, however, doesn't live up to its appearance. We had a large room, which was lovely, but the overall impression was hampered by the little things they did in order to save money. The lighting is poor, despite the special LED reading light at the bed. Even with all lights on, the room remained too dark to be comfortable for reading. The seating, although attractive, was not ergonomic, and therefore, uncomfortable. The bottom sheet didn't stay on the bed, making the bed appear messy.The bathroom, however, was the place where they neglected to make it exceptional, despite its wonderful appearance. There was no place to store cosmetics and creams, no place to hang robe or pajamas. And the shower didn't work as it should. Yes, the shower had all sorts of accroutements to make it special; however, it just didn't work that well. If one wanted to wash shampoo out of hair, the pressure wasn't enough to ensure the soap would be removed. Lining the base of the shower door with wood laminate may save money, but it results in the laminate losing its lustre from the water residue and appearing unattractive. I would say the owners wanted to create a unique boutique hotel, yet in striving to achieve that goal, they neglected the important details that make a hotel extraordinary.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petit-Hotel-Mtl, General Manager at Le Petit Hotel, responded to this review, April 24, 2013
Dear RetiredMAteacher,

We would like to thank you for taking the time to write a review. I am truly sorry that you did not have an extraordinary experience with us as this is what we strive for everyday. Nevertheless I really appreciate your feedback and I am glad that you benefited from great interaction with the team. You can be assured that your comments will be addressed with ownership in our next meeting as we are always trying to improve the quality of our product. We would like to have the opportunity to welcome you again on a future visit to Montreal.

Best regard,

Joëlle Beaulieu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 29, 2012

Very chic, very modern, but also very comfortable. The rooms are well appointed and cozy, and while our room did not have any view to speak of, the location obviates the need for one. Everything you could want--find dining, horse-drawn carriages, museums, galleries, the riverside, churches and more--are within easy walking distance.

The staff is unfailingly friendly, full of advice as well, should you need it. We were given a map and a restaurant recommendation as soon as we arrived, and both proved invaluable.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petit-Hotel-Mtl, General Manager at Le Petit Hotel, responded to this review, April 24, 2013
Dear R071,

Thank you for sharing this great review with fellow travelers. We are glad you enjoyed the hotel’s tremendous location in order to appreciate the many assets of Old Montreal. Orienting guests around the neighborhood and providing restaurant recommendations in always a pleasure.

Warm regards,

Joëlle Beaulieu
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Ottawa, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 26, 2012

Very pleasant setting in old Montreal, staff are nice and accommodating, We were upgraded to a larger room with lot of space and very comfortable.
Only negative was the noisy environment, even on a quiet Thurdays night, we could still hear some street noise at 1:00am

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petit-Hotel-Mtl, General Manager at Le Petit Hotel, responded to this review, April 24, 2013
Dear, Eloi_Dugay,
Let us thank you for staying with us and sharing your experience. I am really sorry you experienced noise but I am glad that you still enjoyed the comfort of the room and the location. We love to welcome you again in the near future. Do not hesitate to contact me directly so we can look into assigning a room at the back of the hotel and away from Saint-Paul Street.

Best regards,

Joëlle Beaulieu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 15, 2012

We had a wonderful 4-night stay in a medium room (bless their hearts for using actual sizes in the room names!). Our room was spotlessly clean and cleverly designed -- a ton of closet and storage space, hardwood floors and lots of character. Excellent location in Old Montreal, tucked behind Notre Dame and a short walk to the Metro and the Rue St. Laurent bus. The included breakfast was mainly croissants and breads, but given the food prices in Montreal anything gratis is more than welcome. The staff was really the best part of the stay, from the time we checked in until the time we left. Every evening we chatted with the desk staff on our way out to dinner, and they gave us loads of opinions on and recommendations for restaurants -- and then wanted to hear all about our meals when we got back. I would happily stay here again.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petit-Hotel-Mtl, General Manager at Le Petit Hotel, responded to this review, April 24, 2013
Dear Malamys,

Thank you for taking the time to post a review. We are really happy that you had a wonderful 4-night stay at Le Petit Hotel. It is always a pleasure to take the time to chat and interact with our guests. We look forward to welcoming again on your next visit to Montreal.

Cheers !

Joëlle Beaulieu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Encinitas, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 14, 2012

We stayed at le petit hotel for four nights, went to Quebec city, and returned to this hotel for one night before catching a flight home. We were able to leave our luggage with them while we were in Quebec. The location was perfect and couldn't imagine staying anywhere else. Breakfast was served every morning which included chocolate croissants and coffee, hot chocolate, juice, or water. The staff was extremely helpful, especially Alexander. Would definitely recommend this hotel and stay again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petit-Hotel-Mtl, General Manager at Le Petit Hotel, responded to this review, April 24, 2013
Dear sam0790,

Thank you for sharing the love and recommending the hotel! The whole team was delighted to read your kind words. It is always a pleasure to welcome guest twice in the span of one week. We look forward to your next stay with us.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Petit Hotel

Address: 168 rue St-Paul Ouest, Montreal, Quebec H2Y 1Z7, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Room Service
Hotel Style:
Ranked #3 of 165 Hotels in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Le Petit Hotel 3.5*
Official Description (provided by the hotel):
Situated on Saint-Paul street, this 28 room boutique hotel is the perfect blend of elegance and modernity. Colourful furnishings accent each cozy room while original stonework and clever layouts make for a Wonderland-esque setting. Our concierge moonlights as a barista and our front desk fills in for a trendy little cafe. Located right in our lobby, Le Petit Cafe brews artisan joe and offers delicious baked goods all day long. Room service is also available and comes courtesy of Mechant Boeuf. Le Petit Hotel's convenient location and intimate setting make it an ideal hub for the busy weekend. ... more   less 
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