This is the second time we visited the hotel. We booked for the Jazz festival and again were not disappointed. The assistance we received from the concierges was outstanding; especially Ian. He went out of there way to find us a restaurant at the last minute for a party of 8. The choice was outstanding. Also Michael, who is a manager in the restaurant, was helpful and very friendly. He went beyond just taking care of our food and drinks but made sure we were having a great time and made recommendations for our stay in Montreal.