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“Nice, but...” 3 of 5 stars
Review of Hilton Garden Inn Montreal Centre-ville

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Hilton Garden Inn Montreal Centre-ville
3.5 of 5 Hotel   |   380 Sherbrooke Street West, Montreal, Quebec H3A 0B1, Canada (Ville-Marie)   |  
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Double HHonors Points
Ranked #21 of 163 Hotels in Montreal
Portland, Maine
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“Nice, but...”
3 of 5 stars Reviewed November 20, 2012

I visited Montreal to attend a trade show and brought along the new special person in my life. I wanted to make the trip special so I reserved a suite. I have stayed in suites at other hotels before, and every time the extra room was equipped with a couch. I was looking forward to just snuggling on the couch and watching TV. However, when we opened the door to the room, we were surprised to see that the extra room did not contain a couch but rather a large dining table with four chairs. So much for snuggling on the couch.
Other than that, the room was fine. Very clean, with a comfortable bed and bathroom. We did notice some mechanical noises but it wasn't really disturbing. The rooftop pool was also nice and we enjoyed taking a dip.
We were also disappointed that room service was not offered for breakfast. We did not eat at the breakfast buffet at the hotel but walked a few blocks down Rue Bleury to the Floralies Restaurant which was cheap and tasty.

Room Tip: Don't spend the extra $$$ on a suite.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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953 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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Ancaster, Canada
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 8, 2012

I occasionally use the Hilton Garden Inn Montreal for business trips to this area and I've never had a bad experience at this hotel.
The rooms are clean and well equipped. The bathrooms are very modern and comfortable.
The bar area is small, but has a good atmosphere and selection of refreshments. The bar food is also very good.
Breakfast is a little pricey, at approx. $15.00 for the cold buffet and approx. $20 for the hot breakfast, but it is very good quality. I always prefer a buffet for business hotels so I can eat and leave in a hurry if required.
Parking is underneath the hotel, and can be difficult to drive around in a big vehicle. However, I've always been able to find a space for my car. The only real problem is the traffic outside during rush hours, which can make getting in to the parking area a bit of a challenge.
Overall, I think this is the best value hotel in Montreal for business trips, or for short breaks.

Room Tip: Quiet rooms are at the back of the hotel, facing away from Rue Sherbrooke.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2012

Like always, enjoyed my stay once again at Hilton Garden Inn Centre Ville. Check-in was great! Wonderful front desk staff , I always feel welcomed and the concierges were helpful. Got a great room with a wonderful view! This is my third time staying here and it was definitely a charm!!!!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ottawa, Canada
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 29, 2012

We stayed three nights here with two young kids and they put us into a big beautiful room. The rooftop pool was the right size for kids and had a great view of the city from the 11th floor. The hotel was located in a good central location near McGill University, Mont Royal park and was right in downtown. Of course, this meant driving the last few blocks to the hotel was slow because of all the construction. But my wife said this is the only hotel we should book for future trips with the kids.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boston, Massachusetts
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 23, 2012

We liked our stay at the Hilton Garden Inn a lot. It's one of the nicer properties in the area, which is about 20 min walk to the historical district or just a short 5 min drive. The room is spacious, clean, modern and comfortable, with good amenities in the gym and pool. Parking is available for $23/day with in-out privileges.

The front desk staff are very polite and helpful. Check-in was a breeze and check-out was even easier (they just slip the receipt under your door and all you have to do is phone them to check out). This would definitely be a great hotel for business travellers.

The only slight hiccup was when the cleaning staff tried to enter the room at 830 am which seems a little too early. Other than that, we enjoyed our stay a lot.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claley, Public Relations Manager at Hilton Garden Inn Montreal Centre-ville, responded to this review, October 26, 2012
Dear Guest,
Thank you for choosing the Hilton Garden Inn Montreal centre-ville for your lodging needs and for taking the time to write a review. We are pleased to hear that you enjoyed your stay with us and that you appreciated the features of our rooms as well as our amenities. We hope you will have the opportunity to visit us again soon!
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Boisbriand, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2012

The hilton Garden Inn Montreal Centre-ville has a great location, excellant guest service, clean rooms and a very good restaurant. I find the restaurant to be a little small but the food and service was excellant. All the staff was very helpful and ready to answer all of our questions. I can honestly say that our few days at the hotel was great from a to z and we have often traveled and this is the first time I felt compelled to write a review. Congradulation to all the employees for a great stay!

Nancy Fournier

Room Tip: AQll rooms are great and non are next to the elevators. Even the vending areas are behind closed do...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton, NJ
Top Contributor
66 reviews 66 reviews
10 hotel reviews
Reviews in 34 cities Reviews in 34 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 19, 2012

Our room had two very comfortable queen beds and a nice clean fresh smell throughout. Bathroom wasn't large but again quite clean and served its purpose. Breakfast service however was slow and unmotivated - servers stood near the entrance and moved about mechanically when they moved. Breakfast was very good but for the three of us it was a bit more expensive than expected - we had fruit and either eggs or waffles, juice and coffee which came to $70.00 with tip. This hotel was too nice for the area where it was located and walking about was unpleasant. Conceirge recommended a restaurant for dinner that was too far to walk (we came in a rented car which had been returned) and in an area with vacant lots and lots of grafitti so we ignored his recommendation and instead went to the Pullman Wine Bar based on Trip Advisor reviews (and which proved to be very good). Interesting that when I asked about the Pullman Wine Bar, the conceirge said he never heard of it and didn't know where it was (it was about a half-block away from the hotel). Overall, the hotel and the room were very nice and met our expectations for a Hilton property. We stay in Hilton Hotels fairly often when we can't find a nice B&B and we find they are fairly consistent with all that they have to offer and price to value.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Montreal Centre-ville

Address: 380 Sherbrooke Street West, Montreal, Quebec H3A 0B1, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Montreal
#19 Business Hotel in Montreal
#20 Romantic Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn Montreal Centre-ville 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
The hotel Hilton Garden Inn Montreal Centre-ville operates as a full service hotel, with ample underground parking, steam bath, whirlpool, spacious exercise room, indoor roof top swimming pool and outdoor terrace with a fabulous view. ... more   less 
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Also Known As:
Hilton Garden Inn Montreal Centre-Ville Hotel Montreal
Montreal Hilton

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