We found the Econolodge in the PEI vacation guide and the price was good so we thought we'd take a break from camping and spend the night. What a huge mistake it was to choose this place! In fact, I don't think that the PEI guide should even list this place.... it's that bad!
Check in was pretty standard, we recieved our keys and proceeded to our room. The room was GROSS... the carpet had sand and dead grass all over it and the tub had a huge ring around it as though it had not been cleaned at all, and the room smelled of wet dog! We returned to the front desk and asked for a different room. The second room we were given had a kitchenette, and at first appeared to be clean... or cleaner anyway. Once we had our stuff in the room, I noticed above the cubboard in the kitchen a HUGE cob web with dust hanging from it and as I looked around the room, every corner of the room at the ceiling had the same dusty webs hanging from them! We once again asked to be moved and we were then given the "Executive Suite"... what a joke, but at least this room was cleaner. We really should have just went to a different hotel or even just found a campsite and stayed in our tent.
This hotel needs to hire decent cleaning staff or train the staff they have! I'm really not even sure how they stay in business, but I can tell you one thing for sure... We will NEVER be back to the Econolodge in Summerside!! The place is dirty and disgusting and there are alot of hotels in the area, do not pick this one!!
Out of 3 rooms, only one was even acceptable! I would chose a room in another hotel next time!!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Travel for fun
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We are very sorry to Hear that your stay with us did not meet your expectations. we strive on provideing our guests with excellent value and meticuoulsy clean rooms. the issues you raised in your write up are completely unacceptable.
since your stay with us we have come under new management and have rebranded ourselves as the Traveller's Inn. under this new structure we have made some big changes, we have hired a Whole new cleaning staff, most of our staff are new and looking froward to providing guests with second to none hospitality
we realize that you say you will not stay again but we hope you will reconsider as we have taken your complaints and built on them to ensure a simmilar experince doesnt happen
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.