We were staying in Charlottetown for a conference, and came across the PEI Tourism conference, where this hotel was recommended to us. I am not sure why it was recommended - we had booked 14 nights and stayed 1!!
It has great potential - but feels and looks like no one cares about it. As mentioned in other posts - totally indifferent staff who could barely lift their head and no customer service at all. If I owned a hotel and someone cancelled a 14 night stay afer 1 night - I would want to know why - we were never even asked. In our case, it wasn't only the housekeeping (which was lacking) - we couldn't turn down the heat (which staff didn't care about) and had to open the window - nice brisk breeze comes in the front rooms in March! And in order to cool the room down, the drapes had to be open - and there is great lighting that shines right in the rooms at night.
They need to hire some housekeepers and so some cleaning (including the mold in the bathroom). If the staff did not turn you off (perhaps a greeting or an offer to help?) We came in late (about 10 pm), dead quiet - night clerk didn't even offer to help us up with our bags (btw - no elevator) or even hold the door when he was less than 3 ft away.
Would not stay there again - nor will I recommend it to others who come into our Visitor Centre looking for suggestions.
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- Also Known As:
- Loyalist Lakeview Hotel Summerside
- Country Inn Summerside
- Summerside Country Inn