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“A nice stay.” 4 of 5 stars
Review of Super 8 Charlottetown PE

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Super 8 Charlottetown PE
2.0 of 5 Hotel   |   15 York Pt Road, Charlottetown, Prince Edward Island C0A 1H0, Canada   |  
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Ranked #15 of 26 hotels in Charlottetown
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160 people have reviewed this hotel

Traveler rating
    48
    65
    35
    9
    3
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
GEORGETOWN
1 review
3 of 5 stars Reviewed January 22, 2013

Our hockey team recently stayed there for January 19 and 20th. I had booked the conference room for our team for the 19th from 6-9 on the Wednesday and confirmed on the Thursday. Arrived on the Friday to find out that the pool was booked from 6-7 and the conference room from 7-8 for a birthday party. The one at the front desk had not been told about our booking and then went out of her way to accomodate us. She could not apologize enough. The children were all well behaved. Come Saturday we did well in the tournament and had to play again on Sunday so the team decided to spend another night. Come seven o'clock that evening when one of the families were checking in another guest stuck her head out her door wondering what all the racket was, which was only this family walking down the hall. Come eight o'clock my daughter and her friend were walking down the hall and my daughter tripped. Well I could then hear from my room this other guest telling my daughter how loud they were, and all the feet WALKING by her room was too much. So I went out and told her how most of our children were down in the conference room and that my daughter had merely tripped. She continued to tell my her poor story. I told her that I would try to keep the children respectable of the noise. Well throughout the night she continued to call with noise complaints to the front desk. The front desk even came up once to address one of the complaints and there was not a child in site. I feel that with two hockey teams staying at the hotel, and rooms available, this guest should not of been put right in the middle of one of the teams. It is too bad when quiet time is not until 10 and you have to be after your 9 & 10 year olds to not walk in the hall too much and don't speak until you are in your rooms at eight.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabiana C, General Manager at Super 8 Charlottetown PE, responded to this review, January 28, 2013
Dear Lisa,

Thank you for your time to write us a review,
We appreciate your feedback, they definetely make us work on what we need to improve at our hotel.
I would like to apologize for the misunderstanding with your meeting room booking for the Team, in fact, it is a complimentary service we offer for sport teams, however it is subjected to availability.

I hope you will provide us with a chance to offer you a better experience in the future.

Again, thank you for your time to write us a review.

Sincerely,
Fabiana Connolly
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Canada
Senior Contributor
49 reviews 49 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 15, 2012

stayed 2 nights there and it was ok the rooms were a little outdated but not to bad the only real concern we had was there was a giant turd in thw toliet when we checked in kinda gross but not a vacation ruining event. housekeeping could do a little better job but the price is right

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabiana C, General Manager at Super 8 Charlottetown PE, responded to this review, December 18, 2012
Dear Guest,

Thank you for writting us a review and let me know about your recent stay. I apologize for the inconvinience and hope to see you again, to provide you with a better experience.
Please know your feedback is important and it has been passed on to our housekeeping manager.
Thank you again and have a wonderful Christmas and Happy New Year.

Sincerely,
Fabiana Connolly
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Charlottetown PE

Address: 15 York Pt Road, Charlottetown, Prince Edward Island C0A 1H0, Canada
Phone Number:
Location: Canada > Prince Edward Island > Charlottetown
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #15 of 26 hotels in Charlottetown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Charlottetown PE 2*
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Also Known As:
Super 8 Charlottetown Pe Hotel Charlottetown
Super Eight Charlottetown
Charlottetown Super 8
Charlottetown Super Eight
Super 8 Charlottetown PE Prince Edward Island

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