Our hockey team recently stayed there for January 19 and 20th. I had booked the conference room for our team for the 19th from 6-9 on the Wednesday and confirmed on the Thursday. Arrived on the Friday to find out that the pool was booked from 6-7 and the conference room from 7-8 for a birthday party. The one at the front desk had not been told about our booking and then went out of her way to accomodate us. She could not apologize enough. The children were all well behaved. Come Saturday we did well in the tournament and had to play again on Sunday so the team decided to spend another night. Come seven o'clock that evening when one of the families were checking in another guest stuck her head out her door wondering what all the racket was, which was only this family walking down the hall. Come eight o'clock my daughter and her friend were walking down the hall and my daughter tripped. Well I could then hear from my room this other guest telling my daughter how loud they were, and all the feet WALKING by her room was too much. So I went out and told her how most of our children were down in the conference room and that my daughter had merely tripped. She continued to tell my her poor story. I told her that I would try to keep the children respectable of the noise. Well throughout the night she continued to call with noise complaints to the front desk. The front desk even came up once to address one of the complaints and there was not a child in site. I feel that with two hockey teams staying at the hotel, and rooms available, this guest should not of been put right in the middle of one of the teams. It is too bad when quiet time is not until 10 and you have to be after your 9 & 10 year olds to not walk in the hall too much and don't speak until you are in your rooms at eight.
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- Also Known As:
- Super 8 Charlottetown Pe Hotel Charlottetown
- Super Eight Charlottetown
- Charlottetown Super 8
- Charlottetown Super Eight
- Super 8 Charlottetown PE Prince Edward Island