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“Exceptional Quality Throughout” 5 of 5 stars
Review of The Hotel on Pownal

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The Hotel on Pownal
2.5 of 5 Hotel   |   146 Pownal Street, Charlottetown, Prince Edward Island C1A 3W6, Canada   |  
Hotel amenities
Ranked #6 of 27 Hotels in Charlottetown
Ottawa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Exceptional Quality Throughout”
5 of 5 stars Reviewed January 4, 2014

This establishment and its front office staff exceeded all our expectations for a hotel in Charlottetown. From the upscale room accommodations through to the morning breakfast; all was a notch above anything experienced to date on PEI.
What really stood out was the attentiveness of the front office folks. Any query we had was handled with a smile and a 'can do' willingness to make our stay most pleasant. We had booked 5 rooms and all of our relatives were equally impressed with the Hotel on Pownal.
I do not normally bother with writing reviews; this time it seemed appropriate to do so.

T. P.
Orleans, ON

Room Tip: Note that there is no elevator so carrying luggage upstairs is factor to consider when requesting a...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ksamuel, Manager at The Hotel on Pownal, responded to this review, January 5, 2014
Thank you for leaving feedback in regards to the Hotel on Pownal on this site. Knowing that it is unusual for you to do so makes this review even better.

Aside from our wonderful location, deluxe continental breakfast, and nicely appointed accommodations, it is our staff members that make this Hotel special. I am so glad that each and every one of them left you with wonderful memories of the Hotel on Pownal.

Thank you again for your many kind words and hope to be able to welcome you back to the Hotel and PEI in the future.
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242 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Brockville, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 28, 2013

What a find this hotel was. We were greeted with smiles by the excellent staff, the room was great, very well appointed and there was even a happy hour in the lobby with wine and beer being served to the guests. This hotel is walking distance to all the wonderful restaurants that Charlottetown has to offer. Breakfast the next morning was also excellent. They will even package up a breakfast to go for travelers who are in a hurry.

Room Tip: We didn't choose a room per se; the room we were given was great.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ksamuel, Manager at The Hotel on Pownal, responded to this review, January 1, 2014
Thank you for taking a moment to share your experiences at the Hotel on Pownal on this site.

It is certainly nice to see that you enjoyed your stay with us and were able to visit some of our local restaurants in the City. I am glad our staff made you feel at home and that the breakfast and guest reception were a hit.

I look forward to be able to welcome you back to the Hotel on Pownal to provide you with more memorable experiences in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newofoundland, Canada
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 26, 2013

I stayed here once before and found my room a little small. This time out I called and told them that the room was too small and they were more than happy to help me out. This time I got a suite. It had a stove, refrigerator, toaster etc. There was a small kitchen (but no table), bathroom , living room and a nice sized bedroom. Overall the hotel itself is very modern and really nice inside. The bed was super comfie and I found it a quiet hotel. I was very happy this time out. Glad I came back. I would return to the suite size room. Great location- right across from the Pilot House restaurant which is excellent.

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ksamuel, Manager at The Hotel on Pownal, responded to this review, November 29, 2013
Thank you for taking a moment to express your stay on this site to other travelers.

Your comments are certainly appreciated. I am glad to see that you choose the Hotel on Pownal for a second stay and enjoyed your larger room. It is always a good thing when you, the traveler, let us know how you feel allowing staff members to act and achieve a positive outcome.

Thanks again and I look forward to welcoming you back to the Island and the Hotel.
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Boise, Idaho
Top Contributor
65 reviews 65 reviews
54 hotel reviews
Reviews in 44 cities Reviews in 44 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 7, 2013

Stayed here on a quick overnight stop for business and while the hotel met my needs, the small rooms with a lack of a work space means I probably wouldn't go back for business, although the price was good.
Check in was pleasant, and the property is nicely laid out. The rooms are very much on the small side, and two would be a crowd. The bed was comfortable, and the included breakfast was fine.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ksamuel, Manager at The Hotel on Pownal, responded to this review, November 13, 2013
Thank you for taking the time to review your stay on TripAdvisor.

I am glad to read that apart from the physical size to the room, you enjoyed everything the Hotel on Pownal has to offer.

The Hotel offers guest rooms of varying configurations and sizes including ones that have a work desk in them. Should you book with us again, please let us know that you would like a room with a desk and we will be more than happy to assign a suitable room to you. I apologize if this question was not put to you during the reservations process.

Thanks again for your comments and do hope that you will return to the Hotel on Pownal in the future.
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Louisiana
Top Contributor
358 reviews 358 reviews
93 hotel reviews
Reviews in 130 cities Reviews in 130 cities
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed November 3, 2013

We had the visitor center recommend this hotel. We were pleasantly surprised at how nice our stay was. They had a happy hour in the afternoon which was nice. Our breakfast was included in the room charge and it was very good,. Our room was nice and had a comfortable bed. The staff was real friendly and helpful with our travel request. I used their washer and dryer to wash some clothes. The price was very reasonable. Overall a very nice stay.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ksamuel, Manager at The Hotel on Pownal, responded to this review, November 13, 2013
Thank you for commenting on your experience at the Hotel on Pownal here on this site.

I am happy to read that you enjoyed your stay with us and were able to take advantage of our on-site laundry facilities.

It's also nice to see that you were able to attend our evening Guest Reception. It runs every weeknight from 5pm -6pm and it a great way to get to know our staff members or fellow travelers while enjoying a beverage.

Thanks again for your feedback and I look forward to welcoming you back to the Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 18, 2013

The Hotel on Pownal is in the perfect spot to tour old, central Charlottetown by foot. The rooms are clean and well appointed and the beds comfortable. Pownal offers a good breakfast and there is coffee available in the lobby at all times. Don't pass up on the awesome cookies that are available from around mid afternoon until they run out.

A little above average price but well worth it. Staff is excellent and most attentive.

Room Tip: The hotel is in a quiet neighbourhood so any room is fine. Main floor off the courtyard is most con...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ksamuel, Manager at The Hotel on Pownal, responded to this review, November 13, 2013
Thank you for reviewing the Hotel on Pownal on this site. I am glad that you enjoyed our location, services, and amenities offered by the Hotel.

You are right, we make the best cookies. They are made fresh from scratch each day by our staff members and are baked from 3pm -12pm as required. We try our best not to run out and keep up to the demand, but they are just that good.

Thank you again for your positive comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bright's Grove
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2013

With a great location and clean comfortable rooms, it's hard to go wrong. The breakfasts are awesome and the serving/dining area is nice. The staff is very professional and courteous. The only shortcomings are the lack of coffeemakers and fridges in some rooms. (When the lack of a coffeemaker was mentioned, the front desk clerk brought one up shortly after.) All in all, one of Charlottetown's best places to stay.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hotel on Pownal

Address: 146 Pownal Street, Charlottetown, Prince Edward Island C1A 3W6, Canada
Location: Canada > Prince Edward Island > Charlottetown
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
#4 Family Hotel in Charlottetown
#5 Business Hotel in Charlottetown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Hotel on Pownal 2.5*
Number of rooms: 45
Official Description (provided by the hotel):
With a marked fresh, urban style, The Hotel on Pownal is a modern boutique hotel ideal for those who shy away from conventionality.Located in the heart of downtown Charlottetown, Prince Edward Island on historic Pownal Street, we're within a breath of shopping, fabulous dining, and the beautiful Charlottetown waterfront & boardwalk.With your stay at our recently renovated hotel, our unique Urban Experiences will keep you active and entertained. We also have all the modern conveniences and amenities you expect.We invite you to stay at The Hotel on Pownal - Urban Comfort & Conference Centre. ... more   less 
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Also Known As:
The Islander Guestrooms Hotel
The Hotel On Pownal Charlottetown, Prince Edward Island

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