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“Worth the Money” 3 of 5 stars
Review of Canada's Best Value Inn & Suites

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Canada's Best Value Inn & Suites
2.0 of 5 Motel   |   20 Capital Drive, Charlottetown, Prince Edward Island C1E 1E7, Canada   |  
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Hotel amenities
Ranked #14 of 26 hotels in Charlottetown
Digby, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Worth the Money”
3 of 5 stars Reviewed September 25, 2012

Room was OK. It was clean and the bathroom was nicely updated. The beds were old and hard, thank goodness there was 2! Furniture itself was outdated and past its prime anyways. But it was clean. There was a nice outdoor pool and sitting area. There was also a resturaunt on site but we ate elsewhere, We enjoyed the continental breafast in the morning, it was wonderful. You could make your own pancakes!

Room Tip: Pay the extra and get a room close to the desk. We stayed in the seperate building out back and it w...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review, October 5, 2012
Thank you for adding your comments on your recent stay with us. I agree in that our Queen rooms are more spacious and have the extras that our doubles do not have. We get alot positive feedback on our patios and layout of our Queens. Our double rooms are smaller but they get the same attention to detail as far as cleaning as any room. We do get alot positive comments on our breakfast and pub. I hope to see you back with us on your next visit to pei.

Nancy Leslie...Manager
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113 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Swindon
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 21, 2012

A basic room, but everything was in working order and the staff were helpful and polite. What more could you ask for? The breakfast was very good, especially the waffle machine! The on-site bar/restaurant was excellent for basic food e.g. burgers and pizza.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review, October 5, 2012
Thank you for taking the time to add your comments. I am glad you enjoyed your recent stay with us. The waffle machine is a big hit with alot of our guests and our pub draws both the hotel guests and alot local workers. I hope your next visit to PEI you will look us up.

Nancy Leslie...Manager.
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Mount Pearl, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2012

We stayed for 2 nights. Check in was a breeze and the staff were friendly. I like that we could park right in front of our room. The beds were comfortable and the air conditioning worked well. The bathroom was one of the nicest ones I've ever seen. I found the room to be very clean and updated. The pool was okay, but we couldn't find any pool towels. It's in a great location. There was a flat screen tv, microwave, sink and hair dryer. We would definately stay there again if we go back to PEI.

Room Tip: Ask for a renovated room.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review, September 5, 2012
Thank you for adding your comments on your recent stay with us. Our owners have put alot work in upgrades over the last couple years and its nice to see comments like this. Customer service is also a standard we hold everyone accountable for every day. We do have a bin in the pool area with clean towels however the signage we may have to look into to ensure all guests know they are there. Location is a big drawing facor that we gets lots of positive feedback. I do hope your next visit to PEI you will look us up again.

Nancy Leslie
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ma
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2012

Hotel was wonderful. You offer continental breakfast, be prepared to deliver. Too tiny space,....
No morning newspapers, anywhere. Not at the front desk, the breakfast room, not even any newspaper machines outside the front door, I have coins, I can buy a newspaper, it 's not a contest. A nice budget hotel, be one.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review, September 5, 2012
Thank you for taking the time to add your comments on your recent stay with us. We are taking your comments into consideration and looking at re-arranging the breakfast for a better flow.
It is unfortunate that on your days with us, our newspapers were in great demand as usually
there are still some left at the end of breakfast as we realize that having a cup of coffee and reading the paper is a great way to start your day. Again, I am glad your overall stay with us was good and hope when you venture back to PEI, you will look us up.

Nancy Leslie
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yarmouth, Canada
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 30, 2012

Right from the booking on the telephone with Doug to our checkout the staff were amazing!
We had a King suite and it was absolutely beautiful and reasonably priced...I felt like the staff were family, they went out of their way to make us feel welcome. Special thanks to Doug who made sure we had everything we needed and went out of his way to accommodate, and to the breakfast staff who were very patient even though many ppl were still getting the complimentary breakfast well past the 10 am cutoff! The best staff in a hotel that we have encountered yet.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review, September 5, 2012
Thank you so much for adding your comments to the site. I am glad you enjoyed your stay with us and I will be sure to pass on to Doug your kind words. We are constantly reviewing our ways to make sure our guests get the best possible service while staying with us. We do get alot of compliments on our spacious King Suites. Thanks again and be sure to look us up on your next stay in PEI.

Nancy Leslie
Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. John's, Canada
1 review
5 of 5 stars Reviewed August 24, 2012

I spent 3 weeks at this hotel. It was an awsome experience. All the staff I came in contact will were polite and friendly and went above and beyond for our family. Doug and Sheila on the front desk were the best. Dave, Grant and John with maintenance was also available and eager to do anything we needed. Dave the cook, delivered amazing meals on a daily basis. Housekeeping staff were awesome. The staff at the Jug restuarant and pub were second to none. I enjoyed my stay and would recommed this hotel and staff highly

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review, August 28, 2012
Thank you very much for your kinds words. The staff here are very eager to please our guests. Our pub has received many verbal compliments and is known all over PEI for its food quality. Its nice to show our staff thou, that out guests complimented our menu as well as rooms and service. Doug and Shellagh are top clerks at making guests feel at home. Dave, our head Chef takes pride in his job and every meal he makes, he delivers like he was serving VIP's. Our maintenance department also does not like to see any guest unhappy and will go out of their way to ensure everything is to your satisfaction. We really do enjoy getting to know our guests and try to make them fell like its their home away from home. We all hope to see you back here on your next visit to PEI
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St. John's, Canada
1 review
5 of 5 stars Reviewed August 24, 2012

My family and I stayed at the hotel and found the staff to be the best we have ever met. They were helpful friendly and went above and beyond. I would like to thank the entire staff for our wonderful stay especially Grant from maintenance.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review, August 28, 2012
Thank you very much for your kind words regarding our staff and hotel. We take great pride in trying to please our guests. I will be sure to pass on these comments to everyone. I am glad you enjoyed your stay and hope to see you back on your next visit to PEI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Canada's Best Value Inn & Suites

Address: 20 Capital Drive, Charlottetown, Prince Edward Island C1E 1E7, Canada
Phone Number:
Location: Canada > Prince Edward Island > Charlottetown
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 26 hotels in Charlottetown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Canada's Best Value Inn & Suites 2*
Official Description (provided by the hotel):
This beautiful property is newly-renovated (2010) to meet the needs of all travelers to Prince Edward Island. Standard rooms, standard suites, and jacuzzi suites are available. Continental breakfast and free wi-fi are included. On-site restaurant/pub is also available. ... more   less 
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Also Known As:
Canada`s Best Value Hotel Charlottetown
Canada`s Best Value Inn And Suites
Rodd Confederation Hotel
Canada's Best Value Inn & Suites Charlottetown, Prince Edward Island

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