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Comfort Inn: Traveler Reviews

2.0 of 5
112 Capital Drive, Charlottetown, Prince Edward Island C1E 1E7, Canada
Hotel amenities
Comfort Inn
Ranked #14 of 24 hotels in Charlottetown
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51 reviews from our community

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St. John's, Canada
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Nice hotel, good location if you have a vehicle.”
4 of 5 stars Reviewed November 29, 2012

Nice hotel to stay at. Room was clean and the staff was friendly. I was there for a week and never had any issues with parking or getting anywhere and I added a night at the end of my stay without a reservation and it was no issue at all.

Room was large and comfortable and easy to get around in.

The staff was very friendly and there’s a breakfast offered every morning that was pretty good. Location was good. Close to a number of restaurants and shopping, and a short cab or drive from downtown Charlottetown.

I would definitely recommend this hotel.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawna G, General Manager at Comfort Inn, responded to this review
November 30, 2012
Hi Fifi,

Thank you for taking the time to review our property. Glowing reviews such as yours really makes our day!!! Exceptional customer service is what we strive for, we are glad that worked our for you!!!! We are very fortunate to be in such a central location that is close to everything, so glad you had a great stay. Thanks again for your wonderful recommendation and can't wait to have you stay with us again!!!

Sincerely,

Shawna Grandjean, General Manager
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Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“This one rates a Meh...”
3 of 5 stars Reviewed October 20, 2012

Not a bad hotel but starting to show it's age.

I've stayed here for years and as time goes on the place is slower than it should be for upgrades.

Comfort Inn's are a basic accommodation so I'm not expecting the Ritz here... but it is falling short of it's own standing.

My only gripes are the beds and the decor. I can overlook the decor at a cheap hotel but beds have to be comfortable. These aren't so I'll be waiting until I hear they are replaced before I'm back.

Outside of that the hotel is central to everything although not in walking distance. Next door is a gas station/ convenience store and McDonald's so you can get pretty much what you need close by.

Staff are always pretty good here even though they tend to change through them a lot.

No real amenities at this hotel outside of free high speed which is about as fast as dialup at times. It's free though so I shouldn't complain.

Room Tip: Get a drive up and you won't be lugging stuff up a flight of stairs.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 8 more reviews by Doc D for Charlottetown
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawna G, General Manager at Comfort Inn, responded to this review
October 21, 2012
Hi Doc,

Thanks for taking the time to review our property. It seems to be all about timing, we just got new beds put in quite a few of our rooms this week. As any hotel their is a little bit of turn over here but our core staff has been here for years. It's always great to see a guest come back year after year so we want to especially thank you for that! The speed of the internet service is at the top of the list for things that are being looked it, we are sorry if this made your stay less pleasant. Fast internet is almost as important as a bed these days! We really appreciate you taking the time to give us some feedback, hope to see you back again in the future.

Sincerely,

Shawna Grandjean, General Manager
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Halifax, Nova Scotia, Canada
1 review
“Johnny Cash Review”
5 of 5 stars Reviewed September 29, 2012

My wife and I had the extreme pleasure of staying at this location on a recent trip to Prince Edward Island , The room was booked on-line using reward points . when we arrived ,the staff were very pleasant and appeared to be sincere on welcoming us to this hotel . When going down for breakfast, even though I was 1/2 hour early ( no hazzle )
Another nice touch was the fact that some member of staff takes the time to check were guests are from and supplies a morning paper from home ,Nova scotia . My wife was going to make a call and noticed a lot of static on phone , the front desk suggested she go across hall to an open room and use one there which she did , again no hazzle just a pleasant experience Janet and Harvey MacDonald 810005002316

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawna G, General Manager at Comfort Inn, responded to this review
October 7, 2012
Thanks so much Harvey and Janet for your glowing review!

We are sincerely pleased that you had such a great experience with us!!!!! Our staff...
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halifax
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“Exceededexpectations”
5 of 5 stars Reviewed September 25, 2012

We were pleasantly surprised with everything at this Hotel. Room was clean , comfortable, and roomy as the room included a sofa . BREAKFAST: Though he dining area appeared to be small we did not notice anyone having to wait for a table. The breakfast had a wide variety of options,including boiled eggs, fresh fruit, yogurt, oatmeal , cereal, and plenty of bread ,english muffins and bagles for toasting. All staff we encountered were extra friendly and always asked if there was anything they could do for us.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask wolfeman13 about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawna G, General Manager at Comfort Inn, responded to this review
October 1, 2012
Thank you so much for your great review!

We are so glad your experience at our property was such a great one. You complimented us in so many area's and we really appreciate it. Reading nice stories like this always bring a smile too our face!

Again, Thank you for your compliments and can't wait to see you at our property again!

Sincerely,

Shawna Grandjean, General Manager
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Sherbrooke, Canada
1 review
“Pleasant stay”
4 of 5 stars Reviewed September 19, 2012

On a recent trip to Charlottetown, Prince Edward Island we stayed at the Comfort Inn.
The staff were very freindly and helpful on check-in and when we asked about directions and other questions we had. We had a clean comfortable room and we enjoyed the breakfast in the morning.
We would recomend this hotel while staying in Charlottetown and is in a good location as close to the main highway and to all shopping malls and restaurants.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask anne m about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawna G, General Manager at Comfort Inn, responded to this review
September 24, 2012
Thanks so much for your kind words Anne.

We are very lucky to have such a central location, which is indeed close to a lot of attractions. Thanks...
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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel
Comfort Hotel Charlottetown
Comfort Inn Charlottetown
Charlottetown Comfort Inn
Comfort Inn Charlottetown, Prince Edward Island
Address: 112 Capital Drive, Charlottetown, Prince Edward Island C1E 1E7, Canada
Region: Canada > Prince Edward Island > Charlottetown
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
#8 Business Hotels in Charlottetown
Price Range: $$
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Only minutes away from gorgeous sandy beaches, the Comfort Inn® is in a prime location providing easy access to Historic Downtown Charlottetown, Founders Hall, Charlottetown Mall, Confederation Landing and the Confederation Centre of the Arts.Business travellers appreciate the hotel's complimentary business centre and its proximity to the University of Prince Edward Island, Atlantic Veterinary College, West Royalty Industrial Park, Diagnostic Chemicals and BioVectra. Well-appointed guest rooms at this pet-friendly Charlottetown hotel feature cable television, hair dryers, plush bedding, coffee makers, ironing equipment and access to pay-per-view movies. Non-smoking and handicap accessible rooms are available. ... more   less 
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