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“Terrible service!” 1 of 5 stars
Review of Ho Wah Restaurant

Ho Wah Restaurant
2999 Tecumseh Rd E, Windsor, Ontario, Canada (Fontainbleu)
(519) 945-5251
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Ranked #323 of 660 Restaurants in Windsor
Cuisines: Chinese
Neighborhood: Fontainbleu
Restaurant details
Neighborhood: Fontainbleu
windsor ontario
Senior Contributor
43 reviews 43 reviews
23 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
“Terrible service!”
1 of 5 stars Reviewed November 2, 2013 via mobile

Ordered on phone for pick up, when I arrived 20 min later, they did not have my order, took another 15 minute wait. Get home and missing chop suey, egg roll not fully cooked. Have eaten inside this restaurant once before and the customer service was awful. I will never eat here again...will stick to jade Chinese restaurant!

Visited November 2013
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14 reviews from our community

Visitor rating
    3
    4
    1
    1
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Top Contributor
51 reviews 51 reviews
29 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
“Would give 1.5 Stars, if I Could”
2 of 5 stars Reviewed December 30, 2012

Ordered a meal for five, delivered. It arrived an hour and twenty minutes later, instead of the promised 45 minutes to an hour. I would assess each item as follows:
Eggrolls - Pro: Very large. Con: Bland - and arrived with no plum sauce. As extras, the entire meal was accompanied only by a large tub of steamed rice, two small soy sauce packets, and five unwrapped fortune cookies - four of which contained the SAME FORTUNE.
Wonton soup - Bland. Noodles - not wontons, just wonton noodles, no filling - broth, and a few green onions only. No pork slices.
Cashew Chicken - This was the only item that was well done, albeit bland. Lots of chicken, celery, cashews, onions and carrots.
Shrimp with snow peas - Pro: lots of snow peas and onions, not overcooked. Cons - seven small shrimp, only.
Shrimp fried rice - Which consisted of rice, soy sauce, onions and mushrooms - and NOT A SINGLE SHRIMP, in the entire container. We checked.
Sweet and sour pork - Pork deeply deep fried, in a cardboard box. Accompanied by a small container of sauce, which was a drawback, because we also had to use the sauce with the...
Lemon chicken - which arrived with NO SAUCE. Too thin, over-breaded and cooked slices of chicken, inedible without the sauce that should have come with them.
Never again. We tried this place because we decided to take a break from House of Lee, where we've ordered from for many years, because it was getting tired, and was quite expensive. We'll return there, however - at least there, we get the food we order!

  • Visited December 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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A TripAdvisor reviewer on Facebook
“awesome food!”
5 of 5 stars Reviewed February 21, 2008

awesome food!

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
Windsor Ontario
Contributor
12 reviews 12 reviews
12 restaurant reviews
4 helpful votes 4 helpful votes
“Good food quality, quantity and reasonably priced Chinese food.”
4 of 5 stars Reviewed January 2, 2008

Good food quality, quantity and reasonably priced Chinese food.

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“Food wasn't bad but they...”
1 of 5 stars Reviewed December 24, 2007

Food wasn't bad but they charge for substitutions even when the same price. A lttle rude as to service.

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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