My experience with the hotel was very good. Our room didn't have the best view but it was spotless. We paid $139/night we didn't get a river view and the hotel was quiet.
My gripe is with the casino. My husband and I have been to just about every casino in Ontario and Western NY, and Vegas and Atlantic City. Never have we spent $1600 on slots in 2 days without winning anything. I'm not talking about taking money home... but just winning enough to keep you playing for a while.
We played machines that I've played in other casinos that paid better... same machines... so what's with that. You can't tell me they can't set these computer machines to pay at a lower rate so they make enough money to support the lavish hotel and their myriad of employees.
My next gripe was this is the only casino I've ever been in that doesn't provide toilet seat covers in the rest rooms. This is gross. I'm getting too old to stoop over a toilet or to sit in someone elses wet spots on the seat. When I asked about this they tell me that they don't provide them because people were flushing down several and clogging up the plumbing. Well... then there is something seriously wrong with their plumbing. All the other casinos have them and don't have that problem. I'm on a water pill and have to go alot and this was very very frustrating for me to have to run up to the 11th floor to go poddy.
Another gripe I have is... how dumb is it to provide a place for people to sleep and not provide them with a few places to choose from to eat breakfast? We didn't know our favorite Art Deco Restaurant wasn't open for breakfast. It was open when we went there in July ( 1 month ago) and we had a lovely breakfast. So we trudged down from the 11th floor crossed through the whole casino... only to be met with a closed sign. We then inquired and found out the only place to eat is a small joint in the lobby. It was pricely and had a very limited menu. Our bacon was burnt and our toast was cold. For a hotel that size... there should be at least 3 choices for breakfast.
The only good thing I can say about the casino is the cleanliness and the fact that they have a lot of penny machines. They don't pay but they have them.
We will not be going to Windsor Casino again.