Last month I stay in hotel room very good, Ac heat good , bathroom good problem is bad break fast butter was warm, and test bad, and force of water in vanity sink very slow , I was not happy but best front desk staff and house keeper very good
Any way good stay.

I used to stay in this hotel all the time, and really liked it. Now I only travel to Windsor about 4 times a year, but was confident booking a room. Unfortunately, a youth hockey team also apparently booked at the time I was there. Which brings me to my beef about this stay - I called down to the desk around 10:45 p.m. because I wasn't able to sleep due to noise in the hall and noise I could hear through the bathroom vent (10:45 is late for me, I have to be up at 4:30 each morning). I asked if they could ask the kids to maintain an acceptable level of quiet. After a half hour I ended up going into the hall to ask them myself, which was unfortunate because the door shut behind me and I was in my pajamas. Not a happy camper! I feel that the hotel really should have been proactive about the noise after 10 at night, and if they get a call to complain, it's not reasonable they do nothing about it.
I will note that I was rather tired, angry and embarrassed to be at the front desk in my pajamas, and therefore unpleasant to the desk clerk. She was still there the next morning when I was checking out and she was kind and displayed no coolness and was actually conciliatory, which amazed me and was extremely commendable.
Nonetheless, I am now staying at the Hilton downtown instead, or at least for the remainder of hockey season.

Stayed for at this property on the night of the 24th. We were going to the Brian Setzer concert in Windsor and decided to make a weekend of it. The staff was excellent. Very nice and helpful. The room was very comfortable and very clean. Bed was super comfy! We had a king room on the street side, 5th floor. The pool area was very nice. Breakfast in the morning was very good. Hot items were part of the breakfast. Common area was very nice. The ladies working the breakfast were very nice and really took care of everything. Just a really great staff.

The room was excellent as were the bed, washroom and breakfast. Only issue we had was that we were on the street side of the hotel and the truck noise was quite loud as an intersection is right outside the hotel. It was a time of year where neither the AC or heat were on so the noise was quite noticeable.

I would recommend this hotel, but ensure that you ask for a room on the opposite side to the street.