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“Simply wonderful.....” 5 of 5 stars
Review of Caesars Windsor

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Caesars Windsor
4.0 of 5 Hotel   |   377 Riverside Drive E, Windsor, Ontario N9A 7H7, Canada (City Centre)   |  
Hotel amenities
Ranked #1 of 34 Hotels in Windsor
Certificate of Excellence
Fremont, California
Level Contributor
3,541 reviews
207 hotel reviews
common_n_hotel_reviews_1bd8 1,959 helpful votes
“Simply wonderful.....”
5 of 5 stars Reviewed October 20, 2013

Since I live in California, and visit Las Vegas often, I was not sure what to expect at Caesars Windsor. Yes, a casino hotel.

We stayed....and I wish I could pack that hotel up and move it closer to home. It was simply fantastic. The policies of no smoking throughout the casino area was outstanding. The food at the buffet was reasonably priced and good.

The view from my room of Detroit skyline and the river was amazing. The room was so comfortable; fantastic; nice bathroom (large); and nice comfortable couch to sit on as well These rooms were locate close to self parking as well.

There were lots of fun slot machine action....their currency machines to trade US dollars to Canadian worked well.....and yeah, just when I was ready to go to my room and watch the San francisco 49er football game (it was a Thursday night game), I started winning. So I missed the first half. Won enough to pay for my first few days of my vacation to Ontario.

Yes - stay here if you want a nice casino hotel......with fun play....nice bars and restaurants...and nice views from the room. We had breakfast at the hotel and the food was good and service excellent as well.

Wonderful ...simply wonderful.

You will have fun (no shows the night we were staying but it looked like the show room brings in lots of top notch entertainment).

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,781 reviews from our community

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Fredericton, Canada
Level Contributor
349 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
3 of 5 stars Reviewed October 19, 2013

One of the first things you should know about this hotel is that it is a long walk from the entrance to the check-in desk. You might think of this in terms of the elderly or disabled having a hard time navigating to it, but even for the most fit, dragging a lot of luggage for about one kilometre is not pleasant. The friendly front door security guy walked us to the reception desk and it would have been a bit of a chore to find it if he hadn’t.

We booked through Expedia and when we were checking in they told us that they switched our room from a king bed to two doubles. We were told there were no kings available. On a Thursday with very few people around I found this difficult to believe, especially when the desk girl told us this often happens when someone books through an outside agency. She ”upgraded” us to a room with a view of Detroit and the river.

We weren’t entirely happy with this change to our booking but we got a definite vibe that this girl was not going to give us the king bed we had originally booked.

Other than that, it’s not a bad spot at all. The room was clean and quite big, well-designed and we had a great view of Detroit across the river. The hotel is also quite conveniently located within walking distance of a lot of downtown stuff.

There is wired and wireless Internet in the rooms as well as a coffee machine. Also, taxis are almost always available right outside the front door.

The heating system in our room was a little noisy but I’ve experienced worse.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank RikThurnheer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario's Highlands, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 18, 2013

First time staying here. Was given a room in the older tower since it had a view of the river. Check in clerk was rude and could barely speak English. The room was clean and had free internet but you had to use a cord. Bathroom was clean but smelled like smoke and was dated. If I stayed again I would try the newer tower.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank nick123x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willis, Michigan
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 14, 2013

This hotel was the cleanest and smartly laid-out with super friendly support staff and so helpful with many questions asked. I just wish the bathroom had more than one 'hook" on the wall, lol.
Will stay again, without hesitation. The view out of the windows was sensational, whether on the US side or the Canadian city side, just lovely :)

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Marlean Dubry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Kelowna, Canada
Level Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
5 of 5 stars Reviewed October 2, 2013

No pun intended! Caesars is a best bet! Great facility, perfect location, lots of entertainment and dining around. Rooms are a terrific value. Great service. Free parking. Go for a walk along the river if weather permits. It's spectacularly beautiful.

Room Tip: Ask for upper floor room overlooking the river.
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JBLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 2, 2013

NEVER NEVER book an event at this casino. They did not follow up with what was promised.
They were hard to reach and hard to deal with. Sue was actually very rude to my daughter on the phone two days before the wedding.
The flowers were delivered to the front lobby in error, and it took over 1/2 hour to get them to deliver them to the room. I was not ALLOWED to push the cart through the lobby and then asked if I could carry them one by one. But they kept saying they would take care of it, but took FOREVER for them to do it. The photographer was waiting for the flowers.
The decorator was almost in tears. She had to wait one hour for someone to push the cart that held her stuff to set up the room
All the casino had to do was setup some chairs and a table. The table was forgotten and it took forever to get that brought up.
There was NO ONE in the event planning department to help us??? Three weddings and not one person to supervise and make sure things went smoothly.
We were promised a separate room and entrance for my daughter, but were told (after we booked and paid) that it was not possible. We had to pay extra to the decorator for a place for her to wait while guests arrived.
The only positive thing was that my daughter had no clue what was going on. The room was ready 5 minutes before she came in.

HORRIBLE.

The room was amazing and the room staff were the best.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank MeredithL1071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed September 29, 2013

Great views from this well located, full amenities. Good selection of restaurants, fair gaming casino with good price points for both high rollers and beginners. Friendly staff, clean, quiet rooms. You'll pay a bit more than across the border but worth it by far.

Room Tip: Ask for the Detroit River view. Splurge on the suites if you can,
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Margen21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Caesars Windsor

Address: 377 Riverside Drive E, Windsor, Ontario N9A 7H7, Canada
Location: Canada > Ontario > Windsor > City Centre
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Windsor
#3 Family Hotel in Windsor
#4 Business Hotel in Windsor
Price Range (Based on Average Rates):
Hotel Class:4 star — Caesars Windsor 4*
Number of rooms: 758
Official Description (provided by the hotel):
EXPERIENCE THE LARGEST CASINO RESORT IN CANADA. Spectacular luxury awaits you at the 27-story Augustus and 22-story Forum hotel towers. When combined, they boast 758 luxurious rooms peppered with indulgences that are hard to resist. Enjoy complimentary valet service, room service, concierge attention, an indoor pool, health club, fitness centre and wireless high-speed service. From our award-winning buffet to our world-renowned steakhouse, Caesars Windsor is your place for great culinary indulgences. Our 8 restaurants include: Neros steakhouse, Augustus Cafe, Artist Cafe, Market Buffet, Legends Sports Bar, Pronto Cafe, Vu Bar and Cosmos. Experience many of the legendary names in entertainment in our 5,000 seat entertainment centre. Enjoy non-stop gaming action spread over two expansive floors, with World Series of Poker satellite tournaments and sports wagering. Getting here is easy. Accessible by Via Rail, the Windsor Airport (YQG) and the Detroit Metro Airport (DTW). ... more   less 
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Also Known As:
Caesars Windsor Hotel Windsor
Caesars Hotel Windsor
Casino Windsor Hotel
Windsor Caesars Hotel
Windsor Casino
Caesars Windsor Ontario

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