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“Oh my gosh good!” 5 of 5 stars
Review of Caesars Windsor

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Caesars Windsor
4.0 of 5 Hotel   |   377 Riverside Drive E, Windsor, Ontario N9A 7H7, Canada (City Centre)   |  
Hotel amenities
Ranked #3 of 34 hotels in Windsor
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Oh my gosh good!”
5 of 5 stars Reviewed February 26, 2012

Booked a room at Caesars Windsor on a whim ... we were flying into the Detroit airport after a week in Florida and not landing until midnight. Booked a special rate online the day before our stay -- room was $84 for the night, I figured for the area and what I was getting that couldn't be beat.

We arrived just after 1 a.m. Our GPS took us over the border through the tunnel instead of the bridge. Took the advice of other reviewers and decided not to self-park our car because of the long walk from the parking garage to the front desk, used the free valet instead (with tip of course). Had to go around the block to find the valet, it was a bit tricky. Hotel was very quiet (very early on a Wednesday morning) and check in was quick. The woman said we were being upgraded to a deluxe suite from our standard room, which was a nice surprise after a week of staying at budget hotels in cramped rooms or on a less-than-desirable airbed.

Was a bit of a walk through the casino to the elevator for the Forum tower (the older tower of the two) which I admit wasn't pleasant after a long night of travel, made worse by the fact we were dragging some pretty large suitcases. Took a glass-sided elevator to the 19th floor, quite a view going up! Opened the door to our room and wow! A large living room with a sectional couch and half bath, flatscreen TV, office area, bar with mini-fridge and a beautiful view of the Detroit River. Separate bedroom with a king size bed, full sitting area, another TV, dressing area, a bath with a lovely stand-up shower, jetted tub, lighted make-up mirrors, infrared heat bulbs in the ceiling to keep you warm out of the shower. Even two bathrobes in the closet for good measure. Did I mention the bedroom had the same lovely view of the river? It did!

Needless to say, after paying $80-something, we were BLOWN away. It was just lovely, and we were sad we got in so late and didn't get to enjoy it all!

We did head downstairs to grab something to eat as room service wasn't available (not a great thing but I'll live), a sports bar was all that was open. We were seated at 1:55 a.m. and ordered a drink but were told the bar was closed. This was a little disappointing ... we really wanted a drink and weren't able to find one, despite the poshness of the room it did not have a mini-bar, just an empty fridge. We ended up splitting a wrap and fries which was surprisingly tasty considering it was pub fare.

We checked out via the TV the next morning and left. Didn't even spend a cent at the slots. But we have decided to come back and stay for the night and enjoy the casino. It was smart of them to upgrade us on a slow night as it has definitely made us want to come back!

The property itself is clean and smells fresh, no smoking inside which is nice. It is a well-maintained property. Again, our room was lovely, I will note a few little things which were NOT an issue to us at all (considering what we paid!) but what some people might be bothered by in a suite -- there was a small strip of wallpaper peeling in the bathroom and the vanity in the bathroom was also a little dinged up along the bottom shelf. Laughable things to even note in my opinion.

Room Tip: I suspect if you book mid-week during a slow time of the year you're more apt to get a great upg...
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Maybee,Mi
1 review
5 of 5 stars Reviewed February 23, 2012

Beautiful, friendly, clean hotel and casino. We love the no smoking policy. I was invited to the
quarterly birthday celebration. It was so nice! The food was very good and the entertainment was excellent. Thank you so much!!

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kingsville ontario
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed February 23, 2012

Great place to stay and play. Pool,hot tub, sauna, fitness centre (stay in the Forum Tower, from Augustus you have to walk through the casino to access) Buffett is great, prime rib, crab legs, shrimp and more. Dessert bar features crepes and carrot cake and ???? It is hard to say no to all the delicious food. Platter for 2 at the sports bar is a delicious sampler with lots of food. Artist cafe is nice for breakfast and Nero's steakhouse for the romantic. 2 floors of smoke free gaming slots. Tables are on the first floor. Great service. Sara and Tony are great at the reception desk. They can answer all your questions. No kids allowed in the Forum Tower but they can stay at Augustus-but can't access the pool??????

Room Tip: easy border crossing but you need a passport, forum tower if you want to use the pool
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 22, 2012

much to our surprise we were upgraded to a 2400 ft. suite and it was just beautiful! the casino is a casino win & lose, not to crazy about ordering drinks from the machines, place it very clean & staff very helpful.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 22, 2012 via mobile

Had a comped night and got a bay view room. Room was awesome, but floor was not completely vaccummed. Service all the way around was top notch and friendly. Free wi-fi was excellent. Had a great stay but slots are very tight there!

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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West Bloomfield, Michigan
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 20, 2012

Free valet parking from friendly parking attendants started our trip. Friendly hotel reception desk led to awesome hotel room. The carpet looked new, and the bathroom was spacious and extremely clean. Loved the separate bath and shower!!! Bed, desk and chair/ottoman were comfy and nice. Bed was comfy and everything was fresh smelling!!! Free wireless and awesome views of the city skyline were amazing!!! Went to the casino and while we lost money, we had fun. Everyone in the casino was extremely friendly and we had a great meal at Nero's. Live jazz piano, great views of the city, and great food at a fantastic rate. They were running a special for dinner before 7pm at $35 per person. Salad, Dinner, Desert were all great and the service was spectacular. Next morning the concierge did a great job helping us find wine country in Windsor.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 9, 2012

We've been going to Caesar's Windsor ever since they built this property. Back before Harrah's and Caesar's came in, it was the absolute best in town. We won at the slots consistently and the incentives were great. But not any more.

First of all, I am absolutely SHOCKED that they supposedly won some sort of "best casino buffet" award. Their roast beef is like leather, the servers act like you're a total bother, and we have actually watched the bread bakers eating crumbs off the counter. Unbelievable. If they want to see what a real buffet is like, they should travel to Motor City.

The hotel room menu is very poor. Hope you're not hungry after 11 pm because the menu is very sparse. And don't order anything that's supposed to be hot because by the time it gets to you, it is only lukewarm. The rooms are OK, nothing fabulous. We've stayed there many times and each time we ask for a suite and every single time get the excuse at check-in that all the suites are gone. Rooms come with a tiny fridge. It would be extremely helpful if they provided a microwave. We stayed on one of the higher floors one time that didn't even have an ice machine. We had to get on the elevator with our ice bucket and go to a different floor to get ice. Unacceptable! Registration is a nightmare -- plan on a long confusing walk to get to the registration desk.

Ever since Harrah's came in, the slot machines are tightened up beyond belief. If we win enough to just keep playing for a while, it's a miracle. Lately they've been giving away a lot of incentives, but are they worth it? Is it justifiable for us to go there and spend hundreds of dollars if we're going to go home with a gift of a couple of pillows? Really now.

They've installed drink request buttons right on the slot machines, which is good, provided you're willing to sit there and wait for your drink. Slot attendants are generally helpful, although you'll run into one once in a while that feels you're a bother and doesn't have time to answer questions.

Security force is very visible, which is comforting. We've seen them in action a few times for various reasons, and they responded well. They also have a medical team, which we have also seen.

The casino is non-smoking (per Ontario law), and there are various outdoor smoking areas (heated in the winter).

We tend to go there every so often because it's much less crowded than the Detroit casinos, it's non-smoking, and we at least get free rooms (although in all the years we've been going there, not once have they given us a suite). Wish some competition would come in that wouldn't be so stingy with slot payouts.

Room Tip: Forum Tower rooms are older, but closer to the casino. Augustus Tower is new, but a mile walk away.
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  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Caesars Windsor

Address: 377 Riverside Drive E, Windsor, Ontario N9A 7H7, Canada
Location: Canada > Ontario > Windsor > City Centre
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 34 hotels in Windsor
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Caesars Windsor 4*
Official Description (provided by the hotel):
EXPERIENCE THE LARGEST CASINO RESORT IN CANADA. Spectacular luxury awaits you at the 27-story Augustus and 22-story Forum hotel towers. When combined, they boast 758 luxurious rooms peppered with indulgences that are hard to resist. Enjoy complimentary valet service, room service, concierge attention, an indoor pool, health club, fitness centre and wireless high-speed service. From our award-winning buffet to our world-renowned steakhouse, Caesars Windsor is your place for great culinary indulgences. Our 8 restaurants include: Neros steakhouse, Augustus Cafe, Artist Cafe, Market Buffet, Legends Sports Bar, Pronto Cafe, Vu Bar and Cosmos. Experience many of the legendary names in entertainment in our 5,000 seat entertainment centre. Enjoy non-stop gaming action spread over two expansive floors, with World Series of Poker satellite tournaments and sports wagering. Getting here is easy. Accessible by Via Rail, the Windsor Airport (YQG) and the Detroit Metro Airport (DTW). ... more   less 
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Also Known As:
Caesars Windsor Hotel Windsor
Caesars Hotel Windsor
Casino Windsor Hotel
Windsor Caesars Hotel
Windsor Casino
Caesars Windsor Ontario

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