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“Very good value” 4 of 5 stars
Review of Ramada Limited Windsor

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Ramada Limited Windsor
2.0 of 5 Hotel   |   2225 Division Road, Windsor, Ontario N8W 1Z7, Canada (Devonshire)   |  
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Ranked #18 of 33 hotels in Windsor
Kaslo, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Very good value”
4 of 5 stars Reviewed December 1, 2011

We needed a place to stay for 12 days while visiting Windsor and chose the Ramada. We were not disappointed. The staff were friendly, the room large and very clean and the breakfasts more than adequate. We would definitely stay there again.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Waterloo, Ontario
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 31, 2011

We've stayed at this hotel many times while visiting family. Accomodations are good. Breakfast is included. Hotel is clean and staff is friendly. I recommend staying here for a basic hotel and a good night's sleep. There's an outdoor pool too but we haven't tried it.

  • Stayed March 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amherstburg, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 5, 2011

Our niece was getting married and we decided to join the group and stay at the Ramada that way we didn't have to drive home afterwards. Upon checking in we met the manager Tara. She was great she told us all that hotel had to offer and also told us that they were ready to call veteran cab for the wedding guests to insure we could have a fun night and not having to worry the bride and groom with drinking and driving. She provided us with a map and good easy directions to the ceremony. When I spoke with my niece she said she booked at both the hotels and they were really great. They provided her with inserts for all of the out of town wedding guests that contained directions to the church, recepiton and the hotel. She even gave them a tour of both hotels so they could see before they booked what they were getting (no surprises). It was nice and I would reccommend this hotel to anyone getting married. They really do take the stress off worring about your out of town guests!!!

Now if the outdoor pool was open it would jhave been perfect!!!

  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, Ontario
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 27, 2011

We stayed here for 3 nights over the Easter holidays..I called right through, as there were some awesome internet rates available, and they matched them..or very close...the only problem was that we would have to stay on the second floor, which my husband HATES!!
After some discussing, they upgraded us to a first floor King, which was awesome. My husband always sleeps well here...
Only minor complaint..no cream cheese for bagels..but we certainly would stay here again.
Room cleaned and stocked, friendly staff!!

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaWindsor, General Manager at Ramada Limited Windsor, responded to this review, May 1, 2011
Hi Mrs. Cassmat from Peterborough,

We are pleased to hear that you had a great stay. Thank you again for the nice comments. It was a pleasure for our staff to have you and your husband spend your holiday weekend with us. Our staff enjoyed chatting with you during your stay. This is one of these facets of our hospitality that we truly enjoy. It is always a pleasure to engage with our guests. The backbone of our property is our friendly family atmosphere. We are excited to welcome you back at the hotel for your future stays.

Yours Kindly


Tara Trealout
General Manager
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Toronto, Canada
1 review
5 of 5 stars Reviewed February 14, 2011

Enjoyed my stay at Ramada. I drove in from Toronto and it was a cold night. As soon as I walked in, there was a warm cup of coffee waiting for me. Lobby had sofa by the fire place. Nice and cozy. Rooms were nice and comfortable. They had great wifi. Very quick. Clean and comfortable location. Was happy with my stay.

  • Stayed January 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaWindsor, General Manager at Ramada Limited Windsor, responded to this review, April 17, 2011
Dear Sir/Madam,

Thank you for the kind words. My staff and I were thrilled that you found our property cozy and you enjoyed your stay. We are quite proud of our hotel and our customer service as we try to maintain a professional yet personalized service that will make all our guests feel welcomed and relaxed.

We look forward to welcoming you again in Windsor. Please let us know of your estimated arrival time for your next stay and we will welcome you with a friendly face and a warm cup of coffee. Upon your next booking enter the code LNIS.

Yours Kindly
Tara Trealout
General Manager
Ramada Limited South Windsor
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Windsor, Canada
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed May 31, 2010

When they asked for $30.00 upfront I did not get a very optimistic impression. I had already made the reservation with my credit card and presented them with a credit card upon check in. I am 57, male, and on corportate business. I went to the room and it was very hot. The breakfast was paltry. Would not stay again.

  • Stayed May 2010, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaWindsor, General Manager at Ramada Limited Windsor, responded to this review, April 17, 2011
Dear Sir,

On behalf of myself, Tara Trealout the new General Manager of the Ramada Limited South Windsor, I would like to thank you for taking the time to express your concerns. We value your insights and feedback. We try our best to ensure that all of our guests have a wonderful stay from the time that they check in to the time that they leave. We are sorry that the stay was not to your preference.

We do explain to all of our credit card paying customers that at check in, we do a pre-authorization of your card. This pre-authorization includes room amount, taxes and an incidental deposit. No charges are placed at the time of check in. For guest paying by debit or cash, we also ask for payment which includes room amount, taxes and an incidental deposit.

At check out, the final bill is put through. This deposit is for incidental charges such as phone calls, food tabs, ect. This is not a “cash damage deposit.” We do not assume nor expect that any of our guests have the intent on damaging our rooms. And certainly if in the unfortunate circumstance an accident were to happen, $30 would likely not cover damages. We do have multiple businesses, business cliental and leisure guest stay at our property. We treat all of our guests with the same respect.

In regards to the room being hot, as part of our green initiative, we do not keep our heating and cooling unit on prior to customer arrival (unless advised of arrival time) as we would be utilizing unnecessary energy. We cannot always be sure when and if a customer will arrive. It is a large consumption of energy to leave the unit on for 5 – 6 hours potentially. Our units heat or cool the room within a reasonable amount of time after check in. In addition, our solid brick, insulated building minimizes severe room temperature fluctuations.

I do apologize on behalf of the hotel for the disappointment you had with your experience. Although quite some time has elapsed since the concerns were noted and the time of response, I feel it is never too late to try to reach out. I would appreciate to chat with you over the phone and discuss the matter further in addition to giving our hotel another try. Please contact me at 519-969-7800 or ramadawindsor@cogeco.net

Yours Kindly,
Tara Trealout
General Manager
Ramada Limited South Windsor
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Toronto, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 28, 2010

...and we did! Booked by phone, people were friendly and accomodating. We arrived at about 9:00 p.m. dropped luggage and went out to eat. (Appelbee's) They knew who we were when we came back. Continental brekkie abit thin, but we did not care. Went to local greasy spoon (Johnson's Family Restaurant) and ate like kings! All within a 3 minute walk!!!! Price was right (no messing with coupons), location 10 mins by car from bowling centre. Despite being in the middle of renovations, all was very wellThanks Ramada.

  • Stayed May 2010, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaWindsor, General Manager at Ramada Limited Windsor, responded to this review, April 17, 2011
Dear Sir/Madam

I am happy to hear that your stay was great. We strive to provide professional yet personalized service for each of our guest at a great value. It is important to our staff to get to know all of our guests whether they are visiting for a short period or a long period. In addition, we have worked hard with our restaurant partners (many within 1 km) to offer our guests a variety of choices at special prices so that no coupons are required.

We look forward to your next visit to Windsor and will continue to provide the friendly and accommodating service. (No coupons necessary). On your next visit please enter the rate code LNIS for a great price.

Yours Kindly
Tara Trealout
General Manager
Ramada Limited South Windsor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Limited Windsor

Address: 2225 Division Road, Windsor, Ontario N8W 1Z7, Canada
Phone Number:
Location: Canada > Ontario > Windsor > Devonshire
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 33 hotels in Windsor
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Limited Windsor 2*
Official Description (provided by the hotel):
As Windsor's most centrally located hotel, the Ramada Limited is ideally suited for business and leisure travelers. The Ramada offers:1. Complimentary High Speed Internet2. Deluxe continental breakfast with hot pancakes - juices, pastries, coffee, tea, cereal, fruits, oatmeal3. Free Parking4. Fridge/Microwave/Iron and Board/Coffee Brewer5. Outdoor Swimming PoolThe Ramada caters to our guest to provide a home away from home experience. Welcome! ... more   less 
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Also Known As:
Ramada Limited Windsor Airport Hotel Windsor
Ramada Windsor
Windsor Ramada
Ramada Limited Windsor Ontario

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