After checking in and being promised a "room with a great view of the skyline and river", we were disappointed to find that the middle window in the room completely fogged over! We could not se a thing through it. However, the staff was very accommodating, finding us another room...one that was "newly refurbished". The room was okay, but hardly refurbished. There was tape on the ceiling, as though someone had taped ballons on it, the floor boards were scuffed up, the furniture mismatched, etc. I think maybe the carpet was new? (If that counts as refurbishing) The kicker?? No outlets in the bathroom worked at all..no hair dryer, no electric shaver, no light on magnifying mirror, etc.
The room was clean enough, but hardly refurbished. If they had not called it that, I probably would have been ok with everything. We came in for a concert at Caesar's palace, and they wanted $400 per night. This room was a good option, but not great.
As recommended by other reviewers, skip the breakfast buffet. No improvements have been made. Not worth the bother
The hotel has seen better days. It looks like they are trying, but not very hard.
- Official Description (provided by the hotel):
- The WATERFRONT HOTEL Downtown Windsor is ideally located along the beautiful river front in downtown Windsor, Ontario, Canada, directly across from Detroit, Michigan USA, All hotel guest rooms feature a lovely river view and overlook gardens, sculptures and an extensive multi-use fitness trail. In addition to the gorgeous waterfront view, also include complimentary free breakfast buffet, complimentary local phone calls and complimentary Wi-Fi accessEasily accessed via the Ambassador Bridge, Detroit Windsor tunnel, Highway 401 and Highway 3.Nearby attractions and events include: GM Corporate world Headquarters, Ford World Headquarters, Chrysler Group US Headquarters, Caesars Windsor, Downtown Windsor Bars, Clubs, Restaurants and Entertainment, Art Gallery of Windsor, Steps from Detroit Windsor Tunnel Bus, YQG Windsor International Airport, DTW Metropolitan Detroit Airport. ... more less
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- Also Known As:
- Hilton Windsor Hotel Windsor
- Hilton Hotel Windsor
- Windsor Hilton Hotel
- Waterfront Hotel Downtown Windsor Ontario