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“Very Helpful Staff” 4 of 5 stars
Review of Quality Suites Downtown Windsor

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Quality Suites Downtown Windsor
3.0 of 5 Hotel   |   250 Dougall Ave, Windsor, Ontario N9A 7C6, Canada (City Centre)   |  
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2 Trips, 1 Night Free*
Ranked #17 of 34 Hotels in Windsor
New York City, New York
Top Contributor
59 reviews 59 reviews
14 hotel reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
“Very Helpful Staff”
4 of 5 stars Reviewed August 16, 2013

Quality Suites in downtown Windsor, Ontario is a standard hotel, found to be very clean and comfortable. There's no-frills, but everything is quite acceptable and the staff is helpful and knowledgeable about the surrounding events. The rooms do not have microwaves, but are equiped with a dining table and fridge. The TV's are dated but are in good working order. Parking is paid, but close and the VIA Rail Canada station is a 8 minute drive. Overall, a good hotel with nothing fancy, but excellent staff.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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120 reviews from our community

Traveler rating
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    47
    19
    15
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Petrolia, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 11, 2013

I was so disappointed in this establishment. I could not believe the change since staying here a few years ago. The place is dirty, carpets stained in hallway and rooms, lamp shades stained, couch and chair in sitting area were filthy and old. The place was noisy with people coming and going out the side emergency exits till all hours of the morning. Unfortunately I would never recommend this place to anyone. This place gives Quality Suites hotels a bad name. I was embarrassed that I had suggested it to friends.

  • Stayed August 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brampton, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 4, 2013

Stayed here for a wedding which was in Windsor. Very well located, and value priced.

Staff was excellent and very helpful. As long as you are not expecting something which is Luxurious then its adequate.

The place was clean but dated - no flat screen TV's or anything which resembles 2013...all is sort of Circa 2005 - but they did have signs that they were renovating soon....so after renovatiosn it maybe a little more updated.

Good for a quick basic stay, but probably wouldn't stay for longer than 1 evening/or a romantic get away. Great for a family stay who want decent space, value priced, clean and well located.

Room Tip: As to have your room updated to the "kitchenette"...its not a great kitchenette, but does...
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 30, 2013

I stayed at the Quality Suites Inn in Windsor for 6 days. The location is great. It is just off the mainstreet and it is quiet. The bus station is across the street, so if you wanted, you could take a bus anywhere in Windsor. This hotel is within walking distance to restaurants, bars and the Casino. The Detroit River is 2 blocks from the hotel and the walking paths along the river are wonderful. The dwontown yoga studio is 2 blocks away and the classes are superb. There is a gym in the hotel, although I did not see it. There is an EggsSmart restaurant connected to the hotel which is great for breakfast. My suite had a refrigerator, microwave, coffee pot, kettle and George Foreman Grill, so you could cook something or reheat leftovers. There is a Tim Horton's coffee shop 3 blocks away and there is a liquor store a block away. The staff was welcoming and very friendly. The hotel is going to start renovations soon as the hotel is a little dated, but the bed was extremely comfortable. I would definitely stay at this property again.

Room Tip: There is no pool and I did not see the fitness centre but I could not change the rating above
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timmins, Canada
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 9, 2013

Stayed for one night only. Clean rooms, but the hallways were loud. Once you were in your room, you couldn't hear any of that though.

The living room area was great to just sit and hang out. the beds were very comfy, if not a little low. The towels in the bathroom were nice quality. The counter was a bit small for the 4 of us, but we made it work.

Staff at check in were a bit short, no smile, didn't seem like they wanted to help, but the staff at check out the next morning was so friendly. The staff didn't wear name tags, so I couldn't know who I was speaking to.

Overall, the hotel was nice, and would return again, but not the first choice because of the staff.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Columbus, Ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 8, 2013

Staff was very nice and hotel was well maintained. You can walk to the riverfront in just a few minutes and to many restaurants as well. We will definately stay here on our next visit to Windsor. Our room was spotless. Restaurant and lounge in the hotel was well run and had great menus for breakfast, lunch and dinner.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 8, 2013

Took a bit of a flyer on this hotel, but it worked out well enough. The rate through the company website was slightly over $100 Can. plus taxes, plus parking, which was a huge $12 Can. per day. It did not include the free breakfast offered by so many chains nowadays either. But, the room was large with a separate sitting area & a king sized bed. Although it hadn't yet been updated, which is presently in progress, it was clean & comfortable & included a small bar fridge & microwave. Its close to downtown & walking distance to the casino, although the downtown area is depressingly lifeless outside of the casino. Service was fine, although a bit impersonal. Still, not a bad place to stay overnight.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Suites Downtown Windsor

Address: 250 Dougall Ave, Windsor, Ontario N9A 7C6, Canada
Phone Number:
Location: Canada > Ontario > Windsor > City Centre
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Windsor
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Suites Downtown Windsor 3*
Number of rooms: 128
Official Description (provided by the hotel):
Quality Suites is Windsor's only all-suites hotel, located in downtown Windsor, near riverfront walking trails with sculpture garden, dozens of restaurants and clubs, art gallery, theatres and Caesars Windsor casino. Spacious suites with french doors separating the bedroom from living room feature a wet bar, two televisions, phones & closets. Some suites sleep up to 6 guests and mini kitchen suites are perfect for longer stays. Enjoy free internet access, 24 hour lobby coffee, tea and chilled water. Our on-site restaurants feature two concepts: Eggsmart for delicious breakfast & lunch options and Superstar Bar & Grill for dinner and evening, with a spacious patio, bar area and several screens to watch the game. Why rent a standard hotel room when for the same price you can spoil yourself with a suite? ... more   less 
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Also Known As:
Quality Suites Downtown Windsor Hotel Windsor
Quality Inn Windsor
Quality Hotel Downtown
Quality Suites Downtown Windsor Ontario

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