We spent one night at the Quality Suites. It is in a good location and is close to the casino. However, the room we had was in desperate need of remodeling. The carpet was stained not just in one spot, but pretty much everywhere. Not just little spots, but big stains. There was a plastered spot on the bathroom door that was patched but never painted. The mini kitchen area had chipped laminate, the mini grill was not cleaned, and the kitchen sink faucet had what appeared to be dried calcium build up or something all over it. The sofa was extremely worn and uncomfortable. One of the most annoying things was that there was a loud buzzing noise in the heating duct in the ceiling right next to the bed. It would buzz for about 30 seconds then go off for about two minutes and repeated the process the entire night. Also, when we returned to the hotel at around 12:00a.m., the elevator was broken and people were stuck inside. We had to be taken back outside into the cold and walk around the building to be let into the stairs.
On a positive note, the bedding was clean, the towels were clean, the bathroom was clean, and the room was fairly big. Desk staff fine. Check in no problem, however, I did not receive my bill under the door like I was told I would so I had to go to the desk in the morning and ask for a copy.
I suppose I would stay at this hotel again for a quick night if it was very, very cheap, but never for the price we paid. Next time I will stay at the Hilton for about the same price.
- Official Description (provided by the hotel):
- Quality Suites is Windsor's only all-suites hotel, located in downtown Windsor, near riverfront walking trails with sculpture garden, dozens of restaurants and clubs, art gallery, theatres and Caesars Windsor casino. Spacious suites with french doors separating the bedroom from living room feature a wet bar, two televisions, phones & closets. Some suites sleep up to 6 guests and mini kitchen suites are perfect for longer stays. Enjoy free internet access, 24 hour lobby coffee, tea and chilled water. Our on-site restaurants feature two concepts: Eggsmart for delicious breakfast & lunch options and Superstar Bar & Grill for dinner and evening, with a spacious patio, bar area and several screens to watch the game. Why rent a standard hotel room when for the same price you can spoil yourself with a suite? ... more less
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- Also Known As:
- Quality Suites Downtown Windsor Hotel Windsor
- Quality Inn Windsor
- Quality Hotel Downtown
- Quality Suites Downtown Windsor Ontario