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“A very good property” 4 of 5 stars
Review of Holiday Inn Windsor Downtown

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Holiday Inn Windsor Downtown
3.0 of 5 Hotel   |   430 Ouellette Ave, Windsor, Ontario N9A 1B2, Canada (Formerly Ramada)   |  
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Ranked #7 of 34 hotels in Windsor
Calgary, Canada
Top Contributor
221 reviews 221 reviews
65 hotel reviews
Reviews in 77 cities Reviews in 77 cities
134 helpful votes 134 helpful votes
“A very good property”
4 of 5 stars Reviewed October 20, 2013

I spent one night at this hotel and I was impressed. All staff that I spoke with were friendly and professional. I was very pleased that my room and lobby were updated and in great condition. My room was spotless. If travelling to Windsor again, I would be very pleased to stay at this hotel again.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIWINDSOR, Front Office Manager at Holiday Inn Windsor Downtown, responded to this review, November 1, 2013
Dear wbsCalgary,

We are so pleased to hear that you enjoyed your stay with us at the Holiday Inn. I have passed along your comments regarding the cleanliness and the staff.

We look forward to welcoming you back again for your next visit to Windsor.

Yours in Hospitality,
Sheila Morton
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

139 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Toronto, Canada
1 review
5 of 5 stars Reviewed October 17, 2013

I was down in Windsor to visit family for Thanksgiving. Enjoyed my stay here. Excellent location, the staff was quite friendly and the room was very clean.

Will definitely stay here again when I'm back in WIndsor.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIWINDSOR, Front Office Manager at Holiday Inn Windsor Downtown, responded to this review, October 18, 2013
Dear Jay M,

Thank you for staying with us at the Holiday Inn Downtown Windsor. We are so glad to hear that you had a great stay over the Thanksgiving holiday.
We look forward to welcoming you again soon.

Yours in Hospitality,

Sheila Morton
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2013

My fiancee surprised me with tickets to see a show at the Casino, and he wanted to make our weekend feel like a getaway weekend (seeing as how we live in Windsor) so he booked us at the Holiday Inn Downtown Windsor. I'm glad he did :)

First off let me say the staff was great, they were friendly when we checked in and also when they saw us coming and going in the lobby they always said hello, parking is convenient (we walked to our show and back) and we were very impressed with the rooms because they were very clean, you could tell they take pride in their work.

I am looking forward to our next getaway weekend.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIWINDSOR, Front Office Manager at Holiday Inn Windsor Downtown, responded to this review, October 18, 2013
Dear Eeyore205,

We are so happy to hear that you and your fiancée had a great stay at our hotel. On behalf of the entire hotel team, that you for your kind words. I have shared them with the entire team, and we all hope we can welcome you back for your next getaway weekend.

Yours in Hospitality,

Sheila Morton
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kalamazoo
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 1, 2013

While this Holiday Inn may be one of the elder Inn's in the chain it was extremely convenient (literally just a block around the corner from entering through customs from Detroit, MI)-it had the charm, cleanliness and pleasantly professional and courteous staff (Nick greeted us when we arrived and was very helpful) that one should expect from an Inn provider. The hotel is a bit dated but the restaurant/lounge attached to it has great service (thanks to Kelli Ann and her coworker for a great breakfast and happy hour conversations) and the food was very good. Being right on Ouellette Avenue was ideal for an overnight stay as it was a very active and bustling downtown thoroughfare with all kinds of folks enjoying themselves until wee hours of the morning. Everywhere we went we found very friendly and welcoming people (The Friendly Lawyer's bartenders Cullin and Sam were great fun!). Other than losing my money at Caesar's Casino the weekend was great but then again, I typically lose regardless of the casino-fortunately, my buddy did pretty well. We saw the Pet Shop Boys in concert at Caesar's-a great venue if you're looking for a good concert in the future. We will definitely be going back and staying at this Holiday Inn again. Btw, a beautiful view of Detroit at night across the river. So used to seeing Windsor that it was quite striking to see Detroit glimmering off the water in the moonlight.

Room Tip: We booked on Hotwire (first time users) and got this room for $92 a night and that included parking...
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIWINDSOR, Front Office Manager at Holiday Inn Windsor Downtown, responded to this review, October 4, 2013
Dear thepartyguys,

Thank you for taking the time to leave us a review. We always appreciate hearing back from our guests, and we are all happy to see that you had a most enjoyable stay. We strive to make each guest's stay a great one.

I have shared your wonderful comments with all our staff at the hotel and in the restaurant.

We hope we can welcome you back to the Holiday Inn again soon.

Yours in hospitality,

Sheila Morton
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

I am staying regularly in this Hotel and like always to come back ,the rooms are large and very clean ,the location is perfect close to all attractions ,bars and restaurants ,but most important the staff is very nice and helpful.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIWINDSOR, Front Office Manager at Holiday Inn Windsor Downtown, responded to this review, September 18, 2013
Dear Paulgeci,

Thank you for once again choosing our hotel for your stay in Windsor. We are happy to hear that our staff was once again as pleasant as always.

We look forward to welcoming you again for your next trip to Windsor.

Yours in Hospitality,

Sheila Morton
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
5 of 5 stars Reviewed August 19, 2013

We picked a perfect time to come to Windsor! The hotel was in the heart of all the festivals, we arrived before check in time and the lady at the front desk was able to get us in early, she was great. Loved the follow up call to our room, making sure everything was fine with our room. The housekeeping staff made sure we never had to ask for extra towels! We were very impressed and will defiantly return.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIWINDSOR, Front Office Manager at Holiday Inn Windsor Downtown, responded to this review, August 23, 2013
Dear Jen M.,

On behalf of the entire hotel team, thank you for taking the time to review our hotel. We are so happy to hear that you had a wonderful time during your stay. Being the summer months we have plenty of festivals and things to do in the city. I will be sure to pass along your wonderful comments to all of the staff.

Once again Jen, thank you for choosing our hotel, and we look forward to welcoming you again soon.

Sheila Morton
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vaughan, Canada
Top Contributor
55 reviews 55 reviews
33 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 18, 2013

Had opportunity to stay at the hotel for couple of weeks for business. It is convenient for me to walk to work and there are quite a few restaurants near by in the downtown area. The front desk staff are very friendly and helpful. The rooms were clean, bed is comfortable. The bathroom is a bit small. Actually the restaurant in the hotel (Avenue)is very good with 15 % off for guests staying in the hotel. There is daily special. Prices are reasonable. Thursday night special is chicken wings, it draws in many diners.

Room Tip: Room 15 seems facing workroom. So it could be noisy when housekeeping staff is getting towels etc. A...
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  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIWINDSOR, Front Office Manager at Holiday Inn Windsor Downtown, responded to this review, July 24, 2013
Dear YorkRegionYnot,

I am so glad to hear that you enjoyed your stay with us at the Holiday Inn Downtown Windsor. We strive to make every guests stay a wonderful one.

On behalf of all the staff at the hotel, we look forward to welcoming you back again in the future.

Yours In Hospitality,

Sheila Morton
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Windsor Downtown

Address: 430 Ouellette Ave, Windsor, Ontario N9A 1B2, Canada (Formerly Ramada)
Phone Number:
Location: Canada > Ontario > Windsor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 34 hotels in Windsor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Windsor Downtown 3*
Official Description (provided by the hotel):
Holiday Inn Downtown Windsor Hotel Welcomes You. Our hotel offers the ideal location for business travelers and vacationers in the heart of downtown Windsor. Recently changed to 100% non-smoking and centrally located on Ouellette Avenue, our guests are just steps away from dining and nightlife. Enjoy our on-site restaurant, "On The Avenue" for lunch, dinner or the all-day breakfast where kids under 12 eat free. It also features a cocktail lounge and a seasonal patio where you can relax and be seen on the strip. You’ll find plenty to do, from swimming in our heated indoor pool to working out at the fitness center. Our warm, friendly, multilingual staff are ready to accommodate your needs. We offer conference and catering services as well as a business center and meeting space. We are also just steps away from Caesars Casino, The Chrysler Theatre, and minutes from Detroit. ... more   less 
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Also Known As:
Holiday Inn Windsor Downtown Hotel Windsor
Ramada Windsor
Windsor Holiday Inn
Holiday Inn Windsor Downtown Ontario

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