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“Great stay!” 4 of 5 stars
Review of Holiday Inn & Suites - Ambassador Bridge

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Holiday Inn & Suites - Ambassador Bridge
3.0 of 5 Hotel   |   1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada   |  
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Ranked #7 of 34 Hotels in Windsor
GreenLeadersGold level
Toronto, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great stay!”
4 of 5 stars Reviewed July 30, 2013

I'd never thought to stay at a Holiday Inn before, but I'm glad I did! It was a great stay; the staff were very helpful, and even arranged a slightly later check-out time the day after I was in a wedding party (appreciated!). It was very clean and conveniently located. My parents (avid travellers) had coincidently stayed here when travelling home from the US a week before I was due to, and were similarly surprised by how nice a stay they had, and recommended it.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, August 6, 2013
Thank you so much for choosing the Holiday Inn & Suites Ambassador Bridge. We are very pleased that both you and your parents had a very enjoyable experience at our hotel. Our entire team works very hard to make sure that our guests leave with a very memorable experience.

Thanks again for choosing our wonderful hotel and we hope to see you and your family again soon!
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223 reviews from our community

Traveler rating
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    31
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Winnipeg, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 11, 2013

I stayed on two different occasions, and both times the air conditioners were beasts. You know, they start up, but they aren't lined up quite right so it sounds like the Tin Man is trying to get free. Good rooms otherwise. Good staff. I really don't know what else to type to make my 200 character minimum.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, July 25, 2013
Thank you for choosing the Holiday Inn and Suites while visiting the Windsor area.

Should any of our guests experience difficulties with anything in their guestroom, we encourage all of our guests to contact the front desk immediately. We have a full maintenence team on staff that will take care of any issues that you may encounter. Please just let us know and we'll make it right for you!

We hope that we have the chance to host you again in the future and many thanks for your feedback.
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Bettendorf, Iowa
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 4, 2013

Great hotel for Windsor - the staff are hit or miss but overall are kind. Waldo, Zeinab, and Brandi were awesome! Made us feel special - enjoy the pantry, free internet, and pool which is not too populated.

The location is convenient for travelers - close to USA and Windsor malls.

Overall, would stay again but wish they had a complimentary breakfast!

Room Tip: Get a room upgrade on the 8th floor if possible!
See more room tips
  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, July 25, 2013
Thank you for your comments and for selecting the Holiday Inn and Suites - Ambassador Bridge as your hotel of choice!

I am pleased to share your feedback with our Front Office Manager regarding the staff members that you mentioned.

Although we do not offer a complimentary breakfast, we are the only "true" full service hotel in our neighborhood with our onsite restaurant - Grill 55 - serving breakfast, lunch and dinner daily. For those guests that enjoy dining in the comfort of their guestroom, we offer room service as well!

Once again, thank you for your comments and have a great day!
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Ontario
Level Contributor
41 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 27, 2013

Nice hotel. Restaurant was nice and the room was fairly large but perhaps a touch dated in some areas. Bed was quite comfy and bathroom was clean. Check-in only took about 30 seconds, so that was nice. A pretty typical hotel, nothing too special but best of all nothing too bad to say about the place either.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, July 25, 2013
Thank you for taking the time to provide your comments regarding your last stay!

We certainly appreciate your business and hope that we have the opportunity to host you again in the future.

Have a great day!
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Phoenix, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 25, 2013

We paid extra for a full breakfast. When we arrived we were given a coupon for $20.00. Coffee is not included in any breakfast. Needless to say you reach $20.00 very quickly with menu prices a la carte. Our first day we owed $8.00. After that we ordered a very minimal breakfast to keep it under $20.00. It is very cheap of this restaurant to not include coffee. I discussed this with hotel management and they blame the restaurant management and Expedia for not being more specific on what their breakfast includes. Holiday Inn should have some influence over the people they lease the restaurant to so that they include coffee. Otherwise the stay at the hotel was fine and quiet.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, July 25, 2013
Thank you for your feedback. The "full breakfast" comment is listed on the Expedia website only, and we are in the process of working with Expedia to get this verbiage changed. so we certainly apologize for that confusion,. We are currently working with Expedia to get this rectified.

We are very pleased with our relationship with Grill 55 and their prices are very well aligned. The Holiday Inn and Suites also offer complimentary coffee/tea in our lobby until 9:00 a.m. Monday - Friday which is available to all of our guests.

Thank you for you comments.
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NC
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 20, 2013

Nice upscale lobby. Auto Platinum upgrade to King Suite with microfridge and bar sink. Was impressed with cleanliness of room, carpet and furniture. Certainly, nicer than any HI I have stayed in in the US. Friendly, helpful staff. Convenient location on main road near Ambassador Bridge. Hotel is set back from road so traffic noise is not a problem.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, June 24, 2013
Thank you for you comments regarding your recent stay at our hotel. We are very proud of our property and our entire team works very hard to keep it comfortable, clean and updated! We recently completed our 5 million dollar refresh this past February, and our guests are very pleased with our changes. Many thanks for your feedback...I'll be sure to share with the entire team! Many thanks and have a great afternoon!
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Sarnia, Ontario
Level Contributor
108 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed June 15, 2013

Stayed here for one night on business, and found the room very warm and welcoming and nicely set up to get some afterhours computer work done. The room was clean, and the bed and variety of pillows were comfortable.The bathroom included a jazuzzi jet tub, while the only thing that caught my eye was carpet which was looking a little tired. Parking is adequate, free and well lit, while I enjoyed the staff at the attached restaurant, finding them very efficient and very friendly. Stopping in for a beer during the evening, my pint cost $7.91, while I found the food prices a little higher then I was willing to pay. I did however really enjoy the breakfast the next day, again finding the staff very friendly, and the breakfast delicious, and reasonably priced at $7.95 for bacon, eggs, toast etc.Would definately stay here again.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, June 19, 2013
Thank you for choosing the Holiday Inn and Suites as your hotel during your brief stay in Windsor. We certainly appreciate your business and your comments regarding the hotel. I will pass along your remarks to our housekeeping associates regarding your guestroom experience and will also share your comments with the management at Grill 55 as well.

We work hard to ensure that a great stay is had by all and address all of the concerns that are provided on this site.

Thank you once again for feedback and we hope that you will choose our hote again during your next visit to Windsor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn & Suites - Ambassador Bridge

Address: 1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada
Phone Number:
Location: Canada > Ontario > Windsor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Windsor
#3 Business Hotel in Windsor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites - Ambassador Bridge 3*
Number of rooms: 214
Official Description (provided by the hotel):
The Holiday Inn & Suites - Ambassador Bridge is excited to welcome you to our hotel! Our 214 room property is the only full service hotel in our neighborhood. Grill 55 is our onsite restaurant offering breakfast, lunch, dinner and room service for those that prefer to dine in the comfort of their guest room. Our well appointed hotel offers has a number of meeting rooms in various sizes totaling over 17,000 square feet of flexible meeting space. With over 225 complimentary parking spots, we've got room for everyone! We are also pleased to provide complimentary wireless internet throughout our entire hotel, a large fresh indoor saltwater pool and a functional fitness room for those that like to get up and go! So...When you are looking for hotel accommodations or a place to hold your next meeting or event...Look no further. The Holiday Inn & Suites - Ambassador Bridge is the perfect place for you. ... more   less 
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Also Known As:
Holiday Hotel Windsor
Holiday Inn And Suites
Holiday Inn Windsor
Windsor Holiday Inn
Holiday Inn & Suites - Ambassador Bridge Windsor, Ontario

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