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“Nice and decent hotel” 4 of 5 stars
Review of Holiday Inn & Suites - Ambassador Bridge

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Holiday Inn & Suites - Ambassador Bridge
3.0 of 5 Hotel   |   1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada   |  
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Ranked #8 of 34 Hotels in Windsor
GreenLeadersGold level
Bettendorf, Iowa
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
“Nice and decent hotel”
4 of 5 stars Reviewed July 4, 2013

Great hotel for Windsor - the staff are hit or miss but overall are kind. Waldo, Zeinab, and Brandi were awesome! Made us feel special - enjoy the pantry, free internet, and pool which is not too populated.

The location is convenient for travelers - close to USA and Windsor malls.

Overall, would stay again but wish they had a complimentary breakfast!

Room Tip: Get a room upgrade on the 8th floor if possible!
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, July 25, 2013
Thank you for your comments and for selecting the Holiday Inn and Suites - Ambassador Bridge as your hotel of choice!

I am pleased to share your feedback with our Front Office Manager regarding the staff members that you mentioned.

Although we do not offer a complimentary breakfast, we are the only "true" full service hotel in our neighborhood with our onsite restaurant - Grill 55 - serving breakfast, lunch and dinner daily. For those guests that enjoy dining in the comfort of their guestroom, we offer room service as well!

Once again, thank you for your comments and have a great day!
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213 reviews from our community

Traveler rating
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    102
    29
    13
    11
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60
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Ontario
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 27, 2013

Nice hotel. Restaurant was nice and the room was fairly large but perhaps a touch dated in some areas. Bed was quite comfy and bathroom was clean. Check-in only took about 30 seconds, so that was nice. A pretty typical hotel, nothing too special but best of all nothing too bad to say about the place either.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, July 25, 2013
Thank you for taking the time to provide your comments regarding your last stay!

We certainly appreciate your business and hope that we have the opportunity to host you again in the future.

Have a great day!
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Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 25, 2013

We paid extra for a full breakfast. When we arrived we were given a coupon for $20.00. Coffee is not included in any breakfast. Needless to say you reach $20.00 very quickly with menu prices a la carte. Our first day we owed $8.00. After that we ordered a very minimal breakfast to keep it under $20.00. It is very cheap of this restaurant to not include coffee. I discussed this with hotel management and they blame the restaurant management and Expedia for not being more specific on what their breakfast includes. Holiday Inn should have some influence over the people they lease the restaurant to so that they include coffee. Otherwise the stay at the hotel was fine and quiet.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, July 25, 2013
Thank you for your feedback. The "full breakfast" comment is listed on the Expedia website only, and we are in the process of working with Expedia to get this verbiage changed. so we certainly apologize for that confusion,. We are currently working with Expedia to get this rectified.

We are very pleased with our relationship with Grill 55 and their prices are very well aligned. The Holiday Inn and Suites also offer complimentary coffee/tea in our lobby until 9:00 a.m. Monday - Friday which is available to all of our guests.

Thank you for you comments.
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NC
Top Contributor
62 reviews 62 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 20, 2013

Nice upscale lobby. Auto Platinum upgrade to King Suite with microfridge and bar sink. Was impressed with cleanliness of room, carpet and furniture. Certainly, nicer than any HI I have stayed in in the US. Friendly, helpful staff. Convenient location on main road near Ambassador Bridge. Hotel is set back from road so traffic noise is not a problem.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, June 24, 2013
Thank you for you comments regarding your recent stay at our hotel. We are very proud of our property and our entire team works very hard to keep it comfortable, clean and updated! We recently completed our 5 million dollar refresh this past February, and our guests are very pleased with our changes. Many thanks for your feedback...I'll be sure to share with the entire team! Many thanks and have a great afternoon!
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Sarnia, Ontario
Top Contributor
107 reviews 107 reviews
83 hotel reviews
Reviews in 68 cities Reviews in 68 cities
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed June 15, 2013

Stayed here for one night on business, and found the room very warm and welcoming and nicely set up to get some afterhours computer work done. The room was clean, and the bed and variety of pillows were comfortable.The bathroom included a jazuzzi jet tub, while the only thing that caught my eye was carpet which was looking a little tired. Parking is adequate, free and well lit, while I enjoyed the staff at the attached restaurant, finding them very efficient and very friendly. Stopping in for a beer during the evening, my pint cost $7.91, while I found the food prices a little higher then I was willing to pay. I did however really enjoy the breakfast the next day, again finding the staff very friendly, and the breakfast delicious, and reasonably priced at $7.95 for bacon, eggs, toast etc.Would definately stay here again.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, June 19, 2013
Thank you for choosing the Holiday Inn and Suites as your hotel during your brief stay in Windsor. We certainly appreciate your business and your comments regarding the hotel. I will pass along your remarks to our housekeeping associates regarding your guestroom experience and will also share your comments with the management at Grill 55 as well.

We work hard to ensure that a great stay is had by all and address all of the concerns that are provided on this site.

Thank you once again for feedback and we hope that you will choose our hote again during your next visit to Windsor.
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Toronto, ON
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 10, 2013

Thsi hotel is very handily located on Huron Church Road, just before the bridge to Detroit, so staying here to attend a ball or hockey game in Detroit is ideal. It used to have a restaurant run by The Tunnel Barbeque, known for it's ribs. Thsi is now changed to a much more aceptable style of restaurant with an excellent menu, a decent chef and a terrific breakfast buffet.
The bar is now integral with the restaruant as well.
The staff is as always, excellent, very friendly and accomodating, and glad to let you know they appreciate your business.
The rooms are well appointed and clean and most importanty, the beds are very comfortable.

Room Tip: The rooms at the back of the hotel do not get the truck nopise from Huron Church Road.
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, June 19, 2013
Thank you for posting your review on this site. Many people rely on the feedback from other guests and we certainly appreciate the information that you have provided. We are only located approximately 2 kilometers from the Ambassador Bridge and the freeways make things very accessible in Michigan. Many thanks for staying with us an we look forward to having you stay with us again the in the future!
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Ontario
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 4, 2013

Stayed for a week-end and it was great. We were there with a boys baseball team and the hotel put us all on the same floor. We booked an executive suite and were quite impressed with the room. Lots of space, microwave, fridge, whirpool tub etc. Nice place to stay. Very quiet as our parents all met up in the lobby to watch baseball on TV which kept the floor very quiet and no one complained about us being down there. I would definitely stay here again. Great rate for the team. Well worth it and 4 minute away from the ball park.

Room Tip: We had the executive suite room 216 at the end of the hall and it very large and quiet.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, June 19, 2013
Thank you for your comments regarding your recent stay with your Baseball team! We do our utmost to block the teams on the same floor (when possible) to ensure that they are together and have an enjoyable stay! We look forward to welcoming you and your team back in the future. Have a great afternoon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn & Suites - Ambassador Bridge

Address: 1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada
Phone Number:
Location: Canada > Ontario > Windsor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Windsor
#3 Business Hotel in Windsor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites - Ambassador Bridge 3*
Number of rooms: 214
Official Description (provided by the hotel):
The Holiday Inn & Suites - Ambassador Bridge is excited to welcome you to our hotel! Our 214 room property is the only full service hotel in our neighborhood. Grill 55 is our onsite restaurant offering breakfast, lunch, dinner and room service for those that prefer to dine in the comfort of their guest room. Our well appointed hotel offers has a number of meeting rooms in various sizes totaling over 17,000 square feet of flexible meeting space. With over 225 complimentary parking spots, we've got room for everyone! We are also pleased to provide complimentary wireless internet throughout our entire hotel, a large fresh indoor saltwater pool and a functional fitness room for those that like to get up and go! So...When you are looking for hotel accommodations or a place to hold your next meeting or event...Look no further. The Holiday Inn & Suites - Ambassador Bridge is the perfect place for you. ... more   less 
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Also Known As:
Holiday Hotel Windsor
Holiday Inn And Suites
Holiday Inn Windsor
Windsor Holiday Inn
Holiday Inn & Suites - Ambassador Bridge Windsor, Ontario

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