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“Very nice” 4 of 5 stars
Review of Holiday Inn & Suites - Ambassador Bridge

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Holiday Inn & Suites - Ambassador Bridge
3.0 of 5 Hotel   |   1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada   |  
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Ranked #7 of 34 Hotels in Windsor
GreenLeadersGold level
Cincinnati OH
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Very nice”
4 of 5 stars Reviewed May 26, 2013

Good location, nice rooms, great and interesting pool area for the kids. I've stayed here many times and it's always been good. Dont know about the restaurant. Had free internet and parking. Seems like office windows overlook the pool area!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, June 19, 2013
Thank you for choosing the Holiday Inn and Suites as your accommodation choice! We certainly appreciate you taking the time to submit your comments, and we look forward to having you stay with us again in the future. Grill 55 is our inhouse restaurant and their website is www.grill55.ca if you are interested in looking at their menu before you return. Have a great day!
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222 reviews from our community

Traveler rating
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    13
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Toronto, ON
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed May 23, 2013

I stayed for 1 day/night for work booking a meeting room and guest room. Both were very clean, good size, and well appointed. The location is easy to access with a good variety of restaurants in the area. Fitness centre and pool and quite nice. Internet access work well with no problems. The only (minor) issues I found were that while glasses were laid out in the meeting room no pitcher of water was provided; the remote for 1 of the TV's was a little wonky; and the AC unit in the meeting room seemed a bit weak not blow cold air like the one in the guest room did.

Overall happy with the stay and services and would book / stay at this hotel again when in Windsor.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, June 19, 2013
Thank you for choosing the Holiday Inn and Suites for both your overnight stay and your meetings! I do apologize that the water was not in your meeting room upon arrival and trust that our porter brought it right away, once it was brought to their attention.

We appreciate your business and look forward to hosting you again in the future!

Thank you.
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Mississauga, Canada
1 review
5 of 5 stars Reviewed May 7, 2013

This Hotel has Amazing Reastaurant with great quality called Grill 55, the only problem that I encoutered was the internet signal I stayed on the 5,th floor and the signal was weak
the rooms are clean and in good shape , the hotel has a nice indoor swimming pool and fitness center I did not have a chance to try them yet

Room Tip: Its very convenient to have a very nice restaurant with great quality and good prices in the same Ho...
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, May 17, 2013
Thank you for providing us with your feedback, and we are very pleased that you enjoyed your stay and the services that Grill 55 offers. The restaurant has a great menu and it is very reasonably priced.

We do apologize that our internet signal was not a full strength during your stay. We were doing some upgrades to our service a couple of weeks ago, which did interfere with the strength of the signal.

Once again, thank you for your comments and we look forward to having you stay with us again in the future. Have a great day!
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Mount Forest, Canada
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 7, 2013

I stayed for 3 nights in April. The room was very spacious with a mini-kitchen and sitting room. The staff at reception were unpolished and not super friendly. I liked the attached restaurant Grill 55. I had a nice dinner and the wait staff were very friendly. There is also an Applebees just along the road and a Swiss Chalet across the street. I think that I may try the Hampton Inn across the street next time as their breakfast is included.

Room Tip: I was on the second floor facing the street and parking lot and didn't hear a thing....they must...
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, May 17, 2013
Thank you for choosing the Holiday Inn and Suites during your stay here in Windsor. I do apologize for the luke warm reception upon your arrival and will certainly share with our Front Office Manager. This type of reception is not up to our standards and this will be addressed.

Please know that the Holiday Inn and Suites is the only "true" full service hotel in our neighborhood, offering room service for those that wish to dine in the comfort of their guestroom or having the choice to dine at Grill 55 without having to leave the premises. We also have a Tim Hortons in our parking lot to utilize as well.

Don't forget about our Priority Club Rewards program... one of the best hotel loyalty programs in the industry!

Many thanks for your feedback and we hope that you choose to stay with us again in the future!
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Vaughan, Canada
Level Contributor
75 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 4, 2013

The suite room is spacious with a sitting room and a bedroom, each with a flat screen TV. A mini-fridge is also provided. It is quiet at night. The hotel is conveniently located on the street which is extended from the end of the Highway 401, with many shops and restaurants around. It is about 6-7 km away from downtown and Caesars Casino, a strikingly beautiful venue of entertainment. The Market Buffet in the Casino is wonderful. Windsor is still a town struggling to be revived after economic downturn. However there are signs of recovery with more people in the downtown and shopping areas, and lots of trucks crossing the border back and forth.

Room Tip: Choose a room away from elevator as far as possible towards the corner or end of the building. Ask t...
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, May 6, 2013
Thank you for your comments regarding your recent stay at the Holiday Inn and Suites! We certainly appreciate your business and are very happy that you enjoyed your visit to our hotel... and to the city! We have alot of wonderful things happening in the city right now with the new build of the state of the art Aquatic Centre, the Parkway project (1.6 Billion dollar roadway upgrade), summer festivals and 14 fantastic wineries in our backyard. Lots to see and do in the Windsor/Essex/Pelee Island areas!
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Sombra, Canada
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed April 27, 2013

At Grill 55 after dinner I requested a decaf. It really tasted like instant Sanka. However, I did not say anything at that point. Went for breakfast. It was early morning and really needed a good cup of coffee. It was extremely weak. When I mentioned it to the waitress, she explained that the machine is calibrated by an external company so the restaurant has no control in changing the quality or making the coffee!! She brought a pot of expresso which was a little stronger but still weaker than most normal morning coffee brands in most restaurants. Surely Grill 55 can invest in a decent coffee maker to satisfy its customers. Will be back in June. Bringing my own mug and coffee for breakfast!!

Room Tip: Coffee drinkers beware of Grill 55
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, May 6, 2013
Thank you for taking the time to provide your comments regarding your recent stay at the hotel.
I will certainly provide your feedback regarding the coffee to the management team at Grill 55.

We look forward to welcoming you back to the hotel in June!

Many thanks
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Edmonton, Canada
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 25, 2013

Travelling through Windsor with a group. Booked 5 rooms. Everyone was happy with their stay. One of the rooms had a TV that did not work properly, they were immediately moved to another room. Good location, clean hotel, nice pool, superior assistance from the staff. The food was outstanding at the in-house restaurant Bistro 55. Other restaurants and a Tim Hortons were within walking distance. I will keep this hotel on our list for business travel and will try to stay here whenever we are in the area.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review, May 6, 2013
Thank you very much for taking the time to review your stay at the Holiday Inn and Suites. We are very pleased that you enjoyed your stay at our property. Please accept our apologizes for the issue with the television, and I am very pleased that the resolution was taken care of immediately.

Once again, thank you for your comments and we look forward to welcoming you back to our hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn & Suites - Ambassador Bridge

Address: 1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada
Phone Number:
Location: Canada > Ontario > Windsor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Windsor
#2 Business Hotel in Windsor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites - Ambassador Bridge 3*
Number of rooms: 214
Official Description (provided by the hotel):
The Holiday Inn & Suites - Ambassador Bridge is excited to welcome you to our hotel! Our 214 room property is the only full service hotel in our neighborhood. Grill 55 is our onsite restaurant offering breakfast, lunch, dinner and room service for those that prefer to dine in the comfort of their guest room. Our well appointed hotel offers has a number of meeting rooms in various sizes totaling over 17,000 square feet of flexible meeting space. With over 225 complimentary parking spots, we've got room for everyone! We are also pleased to provide complimentary wireless internet throughout our entire hotel, a large fresh indoor saltwater pool and a functional fitness room for those that like to get up and go! So...When you are looking for hotel accommodations or a place to hold your next meeting or event...Look no further. The Holiday Inn & Suites - Ambassador Bridge is the perfect place for you. ... more   less 
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Also Known As:
Holiday Hotel Windsor
Holiday Inn And Suites
Holiday Inn Windsor
Windsor Holiday Inn
Holiday Inn & Suites - Ambassador Bridge Windsor, Ontario

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