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“Really Nice King Suites” 4 of 5 stars
Review of Holiday Inn & Suites

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Holiday Inn & Suites
3.0 of 5 Hotel   |   1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada   |  
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Ranked #5 of 34 hotels in Windsor
GreenLeadersGold level
Brampton
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Really Nice King Suites”
4 of 5 stars Reviewed July 12, 2012 via mobile

Clean, Comfortable And Conveniently Located On The MaIn Street

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review, July 19, 2012
Thank you for your comments and for choosing to stay at the Holiday Inn and Suites - Ambassador Bridge.

We are in the finishing stages of our major renovation, however we are constantly updating and refreshing all areas to keep our hotel looking great!

Like all hotels, our pricing is based on our occupancy levels, so there will always be fluctuations in our rates. Our upgraded Junior King Suites are lovely rooms and are always in very high demand!

Grill 55 has received "rave" reviews from our guests and they take a great deal of pride in their culinary creativity. The menu items change frequently in order to keep things updated and seasonal.

As you had mentioned, we are ideally located, very close to the Ambassador Bridge, the University of Windsor, St. Clair College and Hwy 401!

Once again, thank you for your comments and we look forward to having you stay with us in the future.
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166 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
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English first
Fort Lauderdale, Florida
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 10, 2012

This is a good quality hotel that provides some nice amenities, like a larger-than-average indoor pool, and a whirlpool (out of service when I visited, however).
On a crowded weekend with lots of families, one elevator was also out of service the whole time, making it a little difficult to come and go easily.
Reservations system was not running perfectly, although the hotel did have accurate information when I checked in. The toll-free res system showed this entire property fully booked, which was definitely not correct.
Onsite restaurant, Grill 55, needs to find its feet: the menu is not going to satisfy many room service customers, and the eat-in trade may find it overpriced, given the main entrees, which are basically elevated pub food.
The hotel's proximity to the Ambassador Bridge/Detroit is a plus, but the new management will have to complete their renovations and upgrades before they'll be able to maximize the hotel's potential.
A word on prices: they are all over the map at this location. Do not accept the first rate they offer, and insist on discounts if you are staying more than two nights. Always request a king corner suite if you like peace and quiet.

Room Tip: Request a king-corner suite if you want the quietest room.
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review, July 19, 2012
Thank you for your comments and for choosing the Holiday Inn and Suites!

We are currently in the finishing stages of our 5 million dollar renovation, however we are continually updating our product to keep our hotel fresh. Like all hotels, our rates are based on our occupancy levels, so there will be fluctuation in our rates. We are competitively priced for our market and continually adjust when necessary, I'm glad that you enjoyed our upgraded Junior King Suites. This room type is always in very high demand!

I do apologize about the one elevator being inoperable. The elevator company was called immediately, however they had to order the part that was required, which caused a delay in getting it fixed.

Grill 55 has received many positive comments since opening and certainly take all of our guests comments into consideration. This restaurant takes great pride in their culinary creativitiy and frequently change the items on the menu to keep things fresh and new

As you mentioned, our location is ideal as we are located very close to the Ambassador Bridge, the University of Windsor, St. Clair College and Hwy 401!

Once again, thank you for your comments and we look forward to having you stay with us once again!
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London, Ontario
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 27, 2012

We recently stayed at this hotel while attending a convention in the city, so the hotel was booked to the max, but the staff were friendly and accommodating even though I am sure they were run off their feet. Our room was great, King Suite. Nice to have the separated sitting area, and microwave/sink/fridge in room - very convenient with small children. Every day the maid service was wonderful - room always clean. Hotel is close to everything and it is nice to have a Tim Horton's so close. Just a few suggestions: More luggage carts, when it is booked to the max they are in high demand. Also, the free wifi, you had to log in every time you wanted to use it - most hotels I have been at the wifi, you just sign in once and you are connected for the remainder of your stay. We will definitely stay here again.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Holiday Inn & Suites, responded to this review, July 4, 2012
Thank you very much for your review of our hotel! We are very pleased that you had a wonderful stay during this very busy weekend. We also appreciate your comments regarding the luggage carts and we are currently awaiting delivery of more carts, so we definitely recognize the need!

The high speed wireless is password protected to ensure that only our guests have access to the internet.

On behalf of our entire management team, thank you for your review and we look forward to having you stay at the Holiday Inn and Suites - Ambassador Bridge in the future.
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Grand Rapids, Michigan
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 1, 2012

My wife and I have stayed at both this property and the similar Hampton across the street. The Hampton is the newer building (the rooms in this Holiday Inn, while clean and well kept, could probably use a bit of updating) but aside from that, we prefer he Holiday Inn.

The management / employees at this hotel are friendlier and more competent (the Hampton seems like it's run by 1 or 2 adults and a bunch of teenagers who are completely new to the hotel business), the pool and the common areas at the Holiday Inn are nicer and generally this property has more of a "high end feel".

Both properties also bill themselves as "pet friendly", but while we've never had an issue here, if your dog starts barking for even a little bit, the staff at the Hampton will snarl at you. This is a bit ironic, since they seem to have time to do that, but not so much to accommodate guest requests / concerns).

Also noteworthy is that each bathtub at the Holiday Inn seems to have a Jacuzzi feature (even in a "basic" room) ... nice.

Room Tip: We always ask for a room at the back of the hotel facing AWAY from noisy Huron Church Road. Althoug...
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  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review, June 6, 2012
Thank you for staying at the Holiday Inn and Suites - Ambassador Bridge. We appreciate your busness and hope that when you are traveling to our area in the future that you will choose to stay with us again. We have a great team at the hotel, with a number of long serviing associates ready to assist our guests at anytime. Many thanks!
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Toronto, Ontario, Canada
Top Contributor
83 reviews 83 reviews
39 hotel reviews
Reviews in 39 cities Reviews in 39 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed May 18, 2012

Was here for a 2 night weekend, hotel was booked solid. Indoor pool was decent size (a bit larger than most hotels) and fitness area was adequate.

We had a king executive room which is more like a suite. Mike and small fridge with sink area very convenient. Room was spacious and had a semi-private sitting area where there was a queen pull-out sofabed. Washroom was not small at all - you won't feel claustrophobic. Fixtures and furnishings gave an upscale feel. Bed was comfy and place was relatively clean.

Restaurant onsite appears to have opened recently. It's too bad that there isn't complimentary breakfast included in your stay as Grill 55 can be a bit pricey for any meal, especially when there are quite a few restaurants within a 15 minute drive and a 10 minute walk.

For a nice, quick breakfast Tim Hortons is a 5 minute walk from the hotel. You can also do lunch here too but if it's burgers you want, the Dairy Queen is a 5 minute walk away and there's a Wendy's a 10 minute walk away. Right next to the Wendy's is Pho Red Mango if you want a mix of Vietnamese and Chinese fare. About a 15 minute away is Franco's, a nice Italian restaurant with good sized entrees.

This hotel is close to the bridge and is called "Holiday Inn Ambassador Bridge". Convenient location, close to restaurants, the highway and malls (12-15 minute drive to Devonshire Mall, Windsor Crossing).

Room Tip: King exec room lots of space for group of 4; found at end of hallway each floor 2-8; ask for one tha...
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  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review, May 22, 2012
Thank you for choosing the Holiday Inn and Suites - Ambassador Bridge Windsor! We certainly appreciate your feedback and the great comments that you shared regarding our hotel. "Grill 55" is our new restaurant onsite and offers a unique and extensive menu! The breakfast pricing ranges from $ 5.95 - $ 13.95, Lunch ranges from $ 8.00 to $26.00 and Dinner entrees are priced between $12.00 - $29.00 per person. The food is fantastic and the ambiance is very nice as well!
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mississauga
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 11, 2012 via mobile

Lovely hotel, very clean and close to many restaurants. Staff were very nice.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review, May 22, 2012
Thank you for choosing the Holiday Inn and Suites - Ambassador Bridge and we are very pleased that you enjoyed your stay. We have great associates that work very hard to ensure that all of our guests have a great stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Iberia, Louisiana
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 7, 2012 via mobile

The rooms are a very good size. The bathroom has a tub w/ jets and a shower head. There is a lack of power outlets next to the bed and as a traveler, it is convenient to have your phone charging close by. There should be more hangers on the hanger rack. Other than those small things, it's a nice hotel.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review, May 8, 2012
Thank you for your feedback and we are pleased that you enjoyed your stay at our hotel. During your next visit if you find that there aren't enough hangers, please feel free to contact our front desk and we would be happy to have more delivered to your guestroom.

Thanks and have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn & Suites

Address: 1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada
Phone Number:
Location: Canada > Ontario > Windsor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Windsor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites 3*
Official Description (provided by the hotel):
The Holiday Inn and Suites is the only full service property on Huron Church Road and is located approximately six kilometers from the vibrant downtown Windsor. Our property has a restaurant onsite offering breakfast, lunch and dinner along with room service 7 days a week. Currently our hotel has completed the first phase of our 5 million dollar renovation and will be completed in its entirety by November 2011. Our fresh, updated and inviting lobby welcomes you upon your arrival. Our main floor meeting rooms have been updated in addition to 3 of our 7 guestrooms floors. The remaining guestroom floors and the lower lobby renovations will be starting in July giving us the newest and most updated product to offer our guests. Our onsite restaurant is currently undergoing a full renovation which will be completed in August 2011 and we will then welcome “Grill 55” to our family! We continue to offer breakfast, lunch and dinner from our Piccadilly Pub during the renovations so our guests will not notice any disruptions with our restaurant operations. Our large indoor saltwater pool is a great way to relax and unwind at the end of the day and our newly renovated fitness room is tucked in behind the pool area with very well maintained equipment! Additionally your guestroom rate includes complimentary parking, high speed wireless internet, local and 1 800 calls and a business kiosk in the lobby available 24/7 for those wishing to stay connected! With 214 specious rooms for all of you travelling needs we welcome you to the Holiday Inn & Suites Windsor Ambassador Bridge – STAY YOU! ... more   less 
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Also Known As:
Holiday Inn And Suites
Holiday Hotel Windsor
Holiday Inn Windsor
Windsor Holiday Inn
Holiday Inn & Suites Windsor, Ontario

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