There are a few foods out there that are hard to screw up... lasagna I believe is one of them... They served me something resembling salty lasagna soup with stale garlic (but no garlic taste) bread ... they also served me a very watered down cranberry ice tea... I guess I wasn't in the best mood as I had been walking around an hour in pouring rain (so I was wet and cold)... but it took me forever to get my bill because the servers were too busy talking to their friends (who were eating there)... Ten extra minutes when you are drenched... not so good... If you can't serve then don't be surprised when someone gives you less than a 15% tip... When will people learn it isn't mandatory... I tip > 15% for good service..
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