I bought two Travelzoo vouchers for Embrujo last year that included dinner and the Flamenco Show.
Upon calling the establishment to book my reservation, I mentioned that I have a Travelzoo voucher. Upon arrival, we were seated and were handed the menus, we proceeded to order making sure we did not exceed the five dish total (including appetizer/salad and one paella) as stated on the voucher. The food was decent, but I definitely would not go as far as stating that it’s the best tapas in Toronto! At the end of the meal, I presented the wait staff with my voucher and they said I could not use it as we ordered off the main menu, not the discounted menu. The fact that I informed them of the voucher when booking the reservation did not mean anything. $150 later I had to make a future reservation
I now had to go back to use my voucher, and did so on a separate occasion. This time around I made sure to give the staff the voucher before ordering and we ordered off the “Special” menu. I understand it’s tapas, but the portions were small and the paella came on a plate no larger than a coffee plate and there was nothing spectacular about it. I felt like I was eating seafood fried rice! I actually remember eating the paella, not realizing that that’s what it was, and then asked the waiter if our Paella was coming, and he said “that was the paella”.
I do not feel that I got value for my money, not even at the discounted price, and in addition, you have to pay taxes on the full value of the meal, not on the discounted Travelzoo voucher price and they automatically add an 18% service charge. As far as I am concerned this is yet another case of overpriced Toronto restaurants, but sometimes you hope that the atmosphere, in this case the Flamenco Show, combined with OK food will make for a decent date.
I did not even bother going back to use my second voucher. I opted to lose out on the voucher than to eat mediocre food, at its best, and have to pay the taxes and service charges again.
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