It had been a number of years since we'd been to a Lone Star restaurant so we thought we'd check it out once again.
My partner ordered the brisket and fries and I had the ribs. The brisket was a very small portion of over-salted meat, not at all like the excellent brisket we've enjoyed before at other restaurants. My ribs were fine but not on par with the ribs at Baton Rouge.
While the food was disappointing, the real story was the non-existent service. After our order was taken and our meals were served, our server disappeared. No quality check, no offer to take another drink order or a dessert order.
We had to track down our server to request the bill and pay. If our experience is any indication, service and food quality have seriously slipped at this chain. We won't be rushing back to any of the Lone Star locations.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 10, 2013
Hi TMds, thank you for reaching out and providing us with feedback. Your experience definitely does not meet our Lone Star standards. Please email me at email@example.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.