This only thing that this restaurant - and it is really more of a lunch counter than a restaurant - accomplishes is selling sub-par Vietnamese food that aspires to be mediocre but can get away with it because of a relatively cheap price, which incidentally has risen in the past year and now is not much different than proper sit down restaurants with real Vietnamese food. Thus the place is uncomfortably crowded most of the time, because punters want to save a few cents for their lunches.
Hygiene at this restaurant is very questionable. The City of Toronto's Health Inspections which have to be rated on the front window of the restaurants feature frequent Yellow advisories which denote serious lapses in compliance to the province's food handling laws, but not enough to close the place down.
As the kitchen is essentially open you can see that they have significant "Interpretations" of food handling regulations, be it improper storage of food at incorrect temperatures or the potential for cross contamination of cooking and food surfaces.
Go to the bathroom, and you can see that these people are greedy and truly don't care about their customer experience. It's disgusting and you wouldn't see that kind of squalor in SE Asia.
The straw that broke the camel back for me was my last visit, ordered, but they refused me to pay with my debit card because I was ten cents below 5 bucks, and they wouldn't even stick on a surcharge to put the transaction over 5 dollars. I have spent around 20 K in 12 years in that place, but never again.
They know me, they know how often I go there. Inexcusable.
I am leaving this toilet of a restaurant to the cockroaches that are in the back room by the bathroom facilities.
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