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“Outstanding value, exceptional staff, fabulous location!” 5 of 5 stars
Review of Residence Inn by Marriott Toronto Downtown / Entertainment District

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Residence Inn by Marriott Toronto Downtown / Entertainment District
3.0 of 5 Hotel   |   255 Wellington Street West, Toronto, Ontario M5V 3P9, Canada (Downtown Toronto)   |  
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Free Breakfast
Ranked #23 of 142 Hotels in Toronto
Mount Pearl, Newfoundland
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Outstanding value, exceptional staff, fabulous location!”
5 of 5 stars Reviewed April 11, 2013 via mobile

Stayed here for 2 nights while in TO. Honestly can't say enough about this place! A small hotel by Toronto standards, but a huge competitor in the market for accommodations. The staff was fabulous and couldn't do enough for guests. We had an issue with our tv the first night while trying to order a movie - the system locked up. I called the front desk. Within 15 minutes we had all sorts of assistance from housekeeping, maintenance, and even the night manager appeared in a suit. Eventually he was able to reset the system, and even comped our rental. The studio suites have a perfect sized kitchen. The decor of the rooms was beautiful. The bed was super comfy. The free breakfast was surprisingly good and had a large assortment of goodies which were delicious! They even had a waffle bar and an assortment of sugar-free flavoured syrup to add to coffee. We were quite impressed, and have found our new favourite place to stay! Thanks to the fabulous staff - everyone from housekeeping, reception, maintenance, management, and the very nice doormen for a memorable stay!

Stayed April 2013, traveled with family
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1,046 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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Fredricton
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 11, 2013 via mobile

Stayed here on business. The room layout and size was fantastic. I had a king bed and full kitchen. The hotel included a free breakfast, which I skipped as it did not seem too appetizing.

I have stayed at the Marriott courtyard in the past, and will definitely start using this as my new "go to" hotel!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Regina, Canada
Top Contributor
58 reviews 58 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 9, 2013 via mobile

Located 2 blocks from the Skydome and the CN Tower. The rooms are reasonably priced and spacious. The beds are comfortable and the rooms have a good layout with a small kitchen and a sitting area. If you can avoid rooms that end in 06 and the ones beside them as you get a view of an electrical substation.

Stayed April 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina, Canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 9, 2013

Although my day was brief, I could see the real benefit of staying here if you needed to be in a hotel for even a few days.

Rooms:
The rooms are very spacious and well appointed. They are mostly modernized and do not leave much lacking. The kitchen is equipped with everything down to the silverware. A full sized fridge and even cook top burners make it perfect for a traveling executive or anyone who wants to prepare their own healthy meals.
Room was quiet, did not hear any noise in the hallway.

Hotel Property:
Hotel is quite small, but it does have a small food shop at the front for preparing some (not as healthy as I would have hoped) food in your suite. There is no amenities in the shop, so do not forget your razors or shave cream!

Food:
Breakfast buffet is included with room and decent. Mix of comfort and healthy food. Lounge was a good size.

Location:
Great location in the entertainment district. Very close to St. Andrews Station and walking distance to many of Toronto's sights!

Customer service:
The front desk was able to recommend a great Italian restaurant (Kit Kat) just steps from the hotel. They stored our bags, treated us with respect, and even granted us a very late check out due to our unique request.

Overall- Good value for the money due to location and suites having such space/kitchenette.
Would stay again when needing this type of hotel.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Hamilton, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 7, 2013 via mobile

We stayed for one night...in town for soccer and baseball games. The rooms are extremely comfortable...beds are amazing, and rooms very well designed. We stayed up high on 20th floor and there was no noise at all. Staff are very friendly and helpul. Morning breakfast (included in price) is very good with lots of choice. Pool is also very nice. We would definitely stay here again. Location is great for downtown activitied, restaurants, Union Station...the list goes on.

Stayed April 2013, traveled with family
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Burlington, Ontario
Top Contributor
72 reviews 72 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed April 5, 2013

Our family of 6 stayed at the Residence Inn on the Thursday and Friday of Easter weekend. Everything was just what we were looking for. Check in was swift and they gladly accommodated our request for connecting rooms.

The room next to us decided to have a party with 8 men on the Thursday night and by 9:30pm we we done with it. Andre from the front desk called them once, which did nothing, and then came up a few minutes later and moved them elsewhere in the hotel. We appreciated the quick, no hassle management of our complaint.

The breakfast buffet was great and had enough selection to keep everyone happy. The pool is a lovely temperature and we all enjoyed swimming.

This hotel is a great choice for families traveling if you can get connecting rooms.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jacksonville, Florida
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 4, 2013

The location is good. The rooms are spacious & clean. The Marriott team seems happy to assist. I'm not sure why these properties try the breakfast scenario - less would be more & it makes the lobby smell like a Waffle House.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn by Marriott Toronto Downtown / Entertainment District

Address: 255 Wellington Street West, Toronto, Ontario M5V 3P9, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Toronto
#13 Business Hotel in Toronto
#28 Romantic Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Toronto Downtown / Entertainment District 3*
Number of rooms: 256
Official Description (provided by the hotel):
Conveniently located in the heart of the downtown entertainment district, near major businesses, restaurants and attractions. Steps to CN Tower, Ripleys Aquarium, Metro Convention Centre, Rogers Centre and the Bell Light Box. Residence Inn has perfected the extended stay experience offering 256 stylish, oversized studio, one or two bedroom suites with full kitchens and living areas. Enjoy a complimentary, full, hot buffet breakfast and a light supper social 2-3 nights a week, from 6-7.30pm. Relax in the hot tub or pool area adjacent to the state-of-the art fitness centre. ... more   less 
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Also Known As:
Residence Inn By Marriott Toronto Downtown / Entertainment District Hotel
Residence Inn Toronto Downtown
Toronto Residence Inn

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