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“Most amazing experience, fantastic service!” 5 of 5 stars
Review of One King West Hotel & Residence

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One King West Hotel & Residence
4.0 of 5 Hotel   |   1 King Street West, Toronto, Ontario M5H 1A1, Canada (Downtown Toronto)   |  
Hotel amenities
Ranked #42 of 140 Hotels in Toronto
Newmarket, Canada
1 review
1 helpful vote 1 helpful vote
“Most amazing experience, fantastic service!”
5 of 5 stars Reviewed June 28, 2011

I attended one of my closest friends wedding at this hotel and it was an amazing experience. The facilities were very impressive, the food was scrumptious, venue was fantastic. The hotel accomodations were beyond superb, huge suite, plush king bed, huge bathroom, two televisions and an ensuite kitchen. The service was absolutely fantastic, upon arriving at the valet to reception, everyone was warm and friendly. The service I received was the absolute best I have ever experienced. The hotel is situated in an excellent area for entertainment, foodies, travellers etc. I will definitely be back again!!!

  • Stayed May 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,422 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (325)
Date | Rating
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English first
Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 26, 2011

Aside from the unbeatable location in the heart of business, shopping and pleasure in downtown Toronto, this is one of the best accommodations I've had in my recent experience. Not only the rooms are superbly decorated and equipped with all amenities a guest might wish for (6 appliances in a regular hotel room!), the cleanliness, professional appointments and the overall quality of the room and comfort of the bed go a long way in guaranteeing you a pleasant and carefree stay. What impressed me the most all three times I've stayed at this hotel over the past few months, is the special attention and courteous and prompt service you receive from the hotel staff and management, and in particular, the hands-on General Manager, Steve O'Brien, on all your requests and enquiries. I highly recommend this hotel for both business and pleasure stays in Toronto.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 22, 2011

Fabulous few days in Toronto!! Hotel is in a fab location to walk to the main shopping mall and the heart of Downtown. Hotel is very clean and the staff were lovely, very helpful and pleasant . The rooms were very clean and comfortable, and just right for a short city break, as we didn't spend much time in the room. The parking in the hotel was very very expensive $30 per night!!!!!! We had a car for 4 nights so worked out very expensive. Lovely breakfast though but again a little overpriced.

Room Tip: Don't park there!!!!
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  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 22, 2011

I stayed at the one king west for two nights in June 2010. After having to change room because the ventilation system was too noisy, I was moved to a room beside a private residence. I was woken up in the middle of each night by loud music and a bid dog coming from that room. My room was also filled up with cigarette smoke each time my neighbor lit up a cigarette!!! And there was a chain smoker in there! This was my worst stay in Toronto in years.

  • Stayed June 2011
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rugby, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 16, 2011

We stayed here for 6 nights whilst exploring toronto, very funky place, just been updated, good area, walking distance from everywhere.

shame that the internet wasn't wirelessly available in room, however, wired internet was free in room and i found this little bit of software that made your laptop a wireless access point so i could use my ipad and my blackberry wirelessly...NICE!!

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2011

My husband and I just returned home from a weekend in Toronto. We stayed at One King West for the second time. Our stay was great as was our first stay. All staff are friendly and always willing to help. The suite was very nice with a great view. We arrived early and our room was not yet ready. The front desk was very pleasant and got the valet to take our bags so we could go for lunch,when we returned the suite was ready. Everyone is really on top of their game. The downtown location is also great. We usually fly Porter and this location works well for us. The rates are also good. We will definitely book again in August/Sept our next trip to TO. A. Brooks

Room Tip: askfor A ROOM ON HIGHER FLOOR. Great view of city
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  • Stayed June 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 14, 2011

Stayed here for two nights in the week prior to Easter. This was my second stay - first in Aug 09 on vacation and this time on business. Staff friendly and helpful. No trouble for them to book a chauffer driven car for me to go to a business appointment rather than using a cab. Handy to downtown Toronto, Union Station, Rogers Center & CN Tower.
Rooms well appointed for both business & leisure travel...nice work desk, well equipped kitchen and decent sized bathroom.

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about One King West Hotel & Residence

Address: 1 King Street West, Toronto, Ontario M5H 1A1, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#29 Luxury Hotel in Toronto
#32 Romantic Hotel in Toronto
#34 Business Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — One King West Hotel & Residence 4*
Number of rooms: 330
Official Description (provided by the hotel):
Immersive and inspiring, One King West Hotel & Residence invites you to a uniquely vibrant place to stay. Enjoy the genuine warmth and gracious service at this unique oasis of hospitality. Indulge in architectural grandeur, sophisticated comfort and personalized service at One King West. Connect yourself to the city’s core business, entertainment and shopping districts from this premier address. Come and see why One King West is a hotel to call home. ... more   less 
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Also Known As:
One King West Hotel And Residence
1 King West Hotel & Residence
One King West Toronto
Suites Toronto
King Suites Toronto
One King West Hotel Residence
Suites 1 King West

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