We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A top class Marriott hotel” 4 of 5 stars
Review of Residence Inn Toronto Airport

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Residence Inn Toronto Airport to your Saves list
Residence Inn Toronto Airport
3.0 of 5 Hotel   |   17 Reading Court, Toronto, Ontario M9W7K7, Canada   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
$25 Daily Credit
Ranked #35 of 141 Hotels in Toronto
Montreal, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“A top class Marriott hotel”
4 of 5 stars Reviewed July 26, 2011

A top class Marriott hotel with added benefits of all other Residence Inn hotel like Buffet breakfast, evening social and friendly staff. The lobby and the whole hotel ambience and decor were much better compared to some other Residence Inns we have stayed. Residence Inn is like a second home to us now having stayed for almost 14 months at different locations. There is an airport shuttle every 30 minutes. So if you need to go downtown and don’t have a car, take the shuttle and go to the airport. Then take the 192 TTC to Kipling and then take subway to downtown. This is also a good means if your office is in downtown. There is an extra charge for parking. There is also a basketball court in front of the hotel. I think there are laundry facilities in each floor which is an added convenience. The charges for $1.75 each for washing and drying.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

207 reviews from our community

Traveler rating
    104
    72
    19
    9
    3
See reviews for
84
35
12
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Montreal, Canada
Top Contributor
56 reviews 56 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed July 18, 2011

Anne the FOA was very nice and professional...check in was fast and very efficient.Hotel surrounding were beautiful, my children enjoyed playing badminton and basketball at their courtyard. They also enjoyed the warm swimming pool. Fitness room was great, hotel lobby and hallways were very clean. Our room was spacious, clean but not clean enough. I made sure that they provide us a very clean, and a hypoallergenic room (the hotel was pet friendly) I don't mind a pet friendly hotel bec we've been to so many pet friendly hotels in a year and we had no reactions from it. But...in this hotel...my kids we're all sneezing and nose running for our two nights stay. I even asked the housekeeping to send us extra kleenex boxes bec they've run out. Which were also nice from the hotel staff they send us extra boxes right away. Behind the night table beside the kingsize bed was a disaster...very dirty and dusty (housekeeping should clean also even behind the furnitures and not only the exposed ones) There was a towel stuck at the a/c vent of the bedroom what on earth was it doing there? Anyways aside from these few mentioned points.....overall was an excellent stay. Breakfast was outstanding! On our first morning they served scrambled eggs, sausages, potatoes, pork and beans, waffles, fruits, etc etc etc. On the second morning was a different menu....totally love love love the hearty breakfast. We all enjoy the food! We will deffinitely come back again.....but please when I request for a hypoallergenic and a clean room please make sure it is really a speaking span clean!!!

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
17RITA, General Manager at Residence Inn Toronto Airport, responded to this review, July 21, 2011
Dear Catet2,

Thank you for sharing your experience. I am glad that you enjoyed our breakfast selection and that it was a great overall stay for you. Our Housekeeping Manager will be discussing your comment about the room and reviewing our cleaning procedures with her team to ensure it will not happen again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor, Canada
Top Contributor
97 reviews 97 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
181 helpful votes 181 helpful votes
5 of 5 stars Reviewed July 4, 2011

If you're going to Toronto and plan to visit places like Canada's Wonderland, the Toronto Zoo, Ontario Science Centre, and even downtown Toronto, I STRONGLY recommend the Residence Inn by Pearson Airport. In summary, the positives were great customer service, nice amenities, the room was luxurious, and the free hot breakfast buffet was as good or better than anything you would find at a restaurant! The only complaints I have are that there is no wireless internet (although there is a wired connection in room or lobby computers) and it would have been nice if the bathroom weren't only accessible through the bedroom (but that is a fairly minor gripe and didn't impact our stay at all). You will not find better service, quality, or value in Toronto!

We, two adults and a 9 yr old, stayed for three nights in July 2011, and will absolutely stay here again if we return to vacation in Toronto again. Our rate was $92 a night plus $8 for parking each night. However, when you factor in the free breakfast for three, the nightly cost goes from $100 to $75. The only other place you will find a price like that are the cheap motels where you don't get anywhere close to the quality offered at Residence Inn.

The location is great as you are just off of the 401 which you will use to get to most major attractions. It's tucked away and not on a busy street. It's by the airport so you will see airplanes, but I couldn't hear them and our room was at the end of the building facing the airport. The area is littered with restaurants! Moxies, Lonestar, Tony Romas, Montannas, Boston Pizza, and the Keg, just to name a few! There is a lacking in fast food and other retail, but having a great deal of choice when it came to dinner was a welcomed feature.

The hotel is well maintained and very clean. The basketball court was a nice plus; the swimming pool was medium sized but never felt crowded (and we went swimming at least once a day); the spa was nice because our kid could actually go in it (both the pool and spa were salt water, too); the parking lot was never crowded; there's an outdoor patio with BBQ for the guests to use; and I never found the halls to be noisy. There was always the latest newspapers available in the lobby, the staff posted a detailed weather forecast in the lobby, and two computers with a printer so that you could stay connected to the internet. The staff were beyond excellent - we showed up before noon and asked if there was any possibility to check-in early and were accommodated without any hesitation and the front desk even called us five minutes later to make sure the room was to our liking! The one time late in the day when we found no towels by the pool the staff quickly supplied some. In general it felt like the staff were genuinely fantastic at customer service.

The room was very spacious. My only complaint is that I wish the bathroom wasn't only accessible through the bedroom but that's minor. Internet is only available through a wired connection but there's computers in the lobby. The temperature in the room was so good that even with the air turned off and the outside temperature surpassing 30 degrees Celsius each day, we were still comfortable. The kitchen comes completely stocked with everything you need to cook and eat - including salt and pepper shakers! There was even a welcome basket with microwavable popcorn! The appliances worked and were by no means outdated. The under-mounted stainless steel sink was VERY deep. The bathroom was nice although if you like deep bath tubs you won't find one here. The sofa bed was comfortable - perhaps more comfortable as a pull out bed than as a couch. The TVs were nice and the one in the bedroom was close to the end of the bed which made it easier to read. There was plenty of storage space (two dressers and a large closet) and lots of seating - including a very nice desk chair and the two dining chairs, as well as an arm chair in the living room. The bedding was also comfortable although I must have been allergic to the pillow or comforter filling. There were at least three different pillow types available. Another nice bonus was an ice-maker in the freezer. Overall, it was an amazing room!

The final thing I wanted to mention was the breakfast... the free hot breakfast buffet easily covered the cost of parking and was as good as anything you will find at a restaurant! The selection was superb and changed slightly each day. While we were there the selection included waffles, french toast, sausage patties, sausage links, scrambled eggs, potato pancakes, beans in tomato sauce, four types of cereal, a variety of yogurt, muffins, donuts, bagels, english muffins, toast, cinnamon buns, fruit salad, fruit, oatmeal, and much more! There's also a good selection of beverages - orange juice, apple juice, cranberry juice, and grapefruit juice, tea, coffee, and milk. There was also every appropriate condiment you would expect - such as, but not all inclusive, powdered sugar, granola, chocolate chips, syrup, cream cheese, six types of jam/spread, even cheeze wiz. Needless to say, the breakfast was not just filling, but allowed you to pick up some snack options for later as you had the option of using disposable containers and cutlery. To add to the great spread, it was well maintained and someone was always there to refill the available food or pick up any plates you were done with. It was never too busy that we couldn't find a seat, but then again if it were that busy you could always take it back to your room and eat at your own table. If you show up a little late the selection may not be as good as around 7 am, but the one day we did show up late we still ate like kings!

I was beyond impressed by this hotel and it's nice to know that there's still good value to be found in Toronto!

Room Tip: Downtown via the subway from nearby Yorkdale mall
See more room tips
  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
17RITA, General Manager at Residence Inn Toronto Airport, responded to this review, July 21, 2011
Dear B-l-a-i-r,

Thank you very much for recommending the Residence Inn by Marriott Toronto Airport to all TripAdvisor viewers. I am happy to inform you that we are currently waiting for the installation schedule of the complimentary wireless internet in all our rooms so hopefully when you come back here it will be ready for you to enjoy more your stay.

Gina Villanueva
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarnia, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 3, 2011

Friendly staff all of them. I have no complaints.
The place was clean and very quiet yet close to airport.
They had a patio and allowed you to cook your own food if you want. They were friendly to all the children. We were at a swim meet and the staff wished the children luck every morning.

  • Stayed June 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
17RITA, General Manager at Residence Inn Toronto Airport, responded to this review, July 21, 2011
Dear nadsmada,

I am glad that we met your expectations. Thank you for sharing your experience at the Residence Inn by Marriott Toronto Airport.


Gina Villanueva
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrie, Canada
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
Reviews in 23 cities Reviews in 23 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed June 20, 2011

Have stayed here a few times when I have an early morning flight out of Toronto Pearson Airport. Service has always been great and welcomed as a Marriott Platinum Guest every time. Rooms are a good size and clean. Unfortunately, I think this will be my last stay until they get wireless internet in the rooms. I always forget about this... if you have only an iPad or Laptop with no Ethernet forget about doing work in your room.

For almost the same price I can stay at the Full Service Marriott where their is wireless internet and free parking for Platinum Members.

  • Stayed June 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
17RITA, General Manager at Residence Inn Toronto Airport, responded to this review, July 21, 2011
As we currently have the free wireless internet access in the lobby area and wired access in the bedrooms, I am excited to let you know that the wireless internet in all suites will soon be installed. Plus, we also plan to continue to maintain wired internet connections for others to have as an option.

I also would like mention that with the price we offer, a complimentary full hot & cold buffet breakfast is included.

Thank you for sharing your experience during your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara Region
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 2, 2011

My husband and I stayed in this hotel the night before a flight to New Orleans. Our package included leaving our car for up to 8 nights. The hotel is near many restaurants, but you will to drive to get to them. It's also only a few minute drive to Woodbine Racetrack and Slots.
As we were checking in, a bunch of families were also checking in, and we saw lots of hockey gear - obviously a tournament was in town. I asked at reception if we could have a room away from the noise and we never heard a sound all night.
Breakfast the next day was good and the shuttle to the airport was right on time. When we returned from our trip, a quick phone call to the hotel from the airport had the shuttle there in 10 minutes. I would stay there again.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
17RITA, General Manager at Residence Inn Toronto Airport, responded to this review, July 21, 2011
Thank you for sharing your experience at the Residence Inn by Marriott Toronto Airport. We are glad that we met your expectations.

Gina Villanueva
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 29, 2011

This a decent and clean place located near Toronto airport. They provide a shuttle from/to airport and hot breakfast of good quality. The staff is friendly, especially Ilhan who was very friendly and helpful.

The only drawback is a small dining hall. It is hard to find an empty breakfast table if you come down say at 8:00- 8:30 so we had to wait 20 minutes with small kids to be seated. Basic capacity planning should have solved this problem. Anyway, overall ...not bad.

Stayed March 2011, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
17RITA, General Manager at Residence Inn Toronto Airport, responded to this review, July 21, 2011
Thank you for your feedback. Ilhan is excited to be specially mentioned. Our daily complimentary full buffet breakfast gets very popular between the times you mentioned so we normally have extra seatings in our meeting rooms nearby in case more guests come for breakfast on the peak times. On your next stay, please approach one of our Breakfast Team or Guest Service Agents for the location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Residence Inn Toronto Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Toronto Airport

Address: 17 Reading Court, Toronto, Ontario M9W7K7, Canada
Location: Canada > Ontario > Toronto
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Family Hotel in Toronto
#40 Business Hotel in Toronto
#41 Romantic Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Toronto Airport 3*
Number of rooms: 137
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Priceline, Cheap Tickets, Despegar.com, Travelocity, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Residence Inn Toronto Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Toronto Airport Hotel Toronto
Toronto Residence Inn

Owners: What's your side of the story?

If you own or manage Residence Inn Toronto Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.