Stayed on a business trip. The quality of the service was excellent. Staff all very friendly and helpful. Staff was clearly well trained and working hard to make the stay enjoyable. free wifi throughout the hotel (no need to keep finding different logins in different areas...excellent). Rooms were very comfortable and clean. Small issues, the chair at the desk in the room was not very comfortable and I could not get the Nespresso to work. However, the room was fantastic and modern.
I really liked the loddby bar, good service and good vibe. Location was very good, near business, theatre, sports, public transport.
I used the spa, very good but nothing special. The fitness area was above average.
I had a room on the 17th floor which had good views.
I would certainly stay again and try other hotels in the chain.
- Official Description (provided by the hotel):
- This 202-room luxury hotel is situated in a new 66-storey tower on University Avenue at Adelaide Street. Shangri-La Hotel, Toronto occupies the first 17 floors of this development, which incorporates the historic "Bishops Block"- one of the oldest remaining buildings in Toronto. ... more less
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