Hotel Le Germain is hands down the best hotel I've ever stayed at. My husband and I brought our 15 lb Pomeranian mix and stayed in room #1008. We travelled with my parents who had a room one floor beneath us (#901). We stayed one night (July 5th 2013).
The most important aspect of the hotel for me was the fact that they allowed pets. This was my #1 concern. They got the entire thing correct. They provided a dog bed, dog bowls and a complimentary bag of dog treats. They are 2-3 blocks away from a beautiful dog park in Clarence Square-- something that not one, not two but three different hotel staff asked if we knew about and gave us very helpful directions.
In regards to some recent reviews about the comedy clubs, etc. with rooftop bars being located across the street -- you chose to stay right in the center of the entertainment district of Toronto. It should be given that this part of the city is going to come alive at night. We went out for a few drinks and dessert, came back and went to bed with no sound issues. Our dog never barked because of noise. We all slept like babies. The hotel provides ear plugs in each room if you have super sonic hearing and feel you should need them.
In regards to some recent reviews about staff not helping with luggage, etc. We found it to be the opposite. The staff was so attentive that my husband and I took a complimentary apple (located near the filtered water outside the elevators on each level) and waited to see how long it would take for somebody to replace it. No more than 30 minutes! We had staff offer to help us move the luggage from the car, then to our room. They even offered to help bring it down and put it in the car. We never opened the front doors for ourselves once (and we used them quite a lot because we needed to take the dog out for bathroom breaks). We took advantage of keeping our luggage in the bellman's closet after we checked out and then came back to pick it up several hours later for no extra charge.
Our room was very clean and had no issues with it being "too dark". I'm the type of person who likes a lot of natural light during the day and no light what-so-ever while I sleep.
This hotel was so nice that my husband and I didn't even leave to explore the city our first night because all we wanted to do was enjoy our hotel room. We had pizza delivered from a place called 'North of Brooklyn' and it was the best pizza we've ever had. The ONLY very slightly teeny, tiny negative thing about our entire Hotel Le Germain experience was that they charged around $1.30 for local calls. But it was worth paying $1.30 to order the best pizza to be delivered so we could enjoy our hotel room.
All in all, the staff was excellent, the breakfast was great, the décor was very aesthetically pleasing and modern, the room was very clean, the bed was so comfortable that I am tempted to buy one off their website for myself and most importantly, they went out of their way to accommodate our dog. If I could give them 10 stars, I happily would.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.