No doubt about it: the rooms are comfortable and well apopointed. Molton & Brown body care products are a welcome plus and fellow female travellers will appreciate the really good hair dryer.
The experience would be perfect if hotel and restaurant staff were more in sync with the overall ambition of the hotel.
Instead, the Germain seems to be suffering from the same issues as its sibling in Montreal. Essentially, there seems to be a disconnect between the hotel's ambition and the training of its staff. Hotel staff are friendly but just short of fully reliable. Food in the restaurant is good - but the restaurant manager can hardly be othered to say greet his clients. Wait staff are cheery but very impersonal (even though not as offputting as in Montreal).
These are details but taken together mean that the hotel falls short of a real 5star experience.
- Also Known As:
- Hotel Le Germain
- Official Description (provided by the hotel):
- An authentic experienceGroupe Germain's philosophy is founded on elegance combined with authenticity. At Hotel Le Germain Toronto, no detail is overlooked to ensure your comfort and meet your needs. Under our roof, you'll find a home away from home.A local artistic flavourYou'll enjoy the photographs of Toronto-based artist James Lahey. Tulips in full bloom brighten every room, while pictures of wispy clouds adorn the interior of the elevators.A welcome like no otherHotel Le Germain Toronto shares the same goal as all Le Germain Boutique-hotels: to create a comfortable and inviting atmosphere where the attentive and personalized service is accommodating yet never intrusive. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Cheap Tickets, Tingo, Otel, Travelocity, Asiatravel.com Holdings, Priceline and Venere so you can book your Hotel Le Germain Toronto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.