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“Excellent stay” 5 of 5 stars
Review of Hotel Le Germain Toronto

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Hotel Le Germain Toronto
4.0 of 5 Hotel   |   30 Mercer Street, Toronto, Ontario M5V 1H3, Canada (Downtown West)   |  
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Hotel amenities
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Ranked #14 of 139 Hotels in Toronto
Certificate of Excellence
Toronto
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent stay”
5 of 5 stars Reviewed December 5, 2012

Great getaway location. Staff was unbelievable with a special dessert left for my wife's birthday at check-in. The breakfast was absolutely spectacular as well. Only bad part is the car honking outside - the hotel is located in the entertainment district - but it can only be expected for the area. Not really an issue.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DinoGurusamy, Director Of Operations at Hotel Le Germain Toronto, responded to this review, December 10, 2012
Dear MA_n_PF,

Thank you for taking the time to review us, I will pass on your comments to all our staff. I am glad that we were able to make your wife feel special on her birthday. we look forward to welcoming you back on your next special occasion !

Regards

Dino Gurusamy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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630 reviews from our community

Traveler rating
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    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
London
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed December 3, 2012

A lovely little hotel - very friendly, attentive staff - our room was excellent, good size, only thing I missed was the ability to make my own tea, but there is a machine in the lobby sitting area, along with a glorious 'feature' wood burning stove. Bed was very comfortable and we were not bothered by noise at all. Crisp green apples for the taking! Breakfast was very good, some wonderful fresh fruit and plenty of different breads (for toasting or otherwise), loads of pastries, some cheeses, ham one day, smoked salmon the next, boiled eggs; the staff made your tea/coffee requests. Also ate at the hotel restaurant, which I can recommend as a friendly place with rather good food (and some excellent local wine). I'd certainly stay here again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed November 30, 2012

I love small, eclectic hotels that have an eye for detail and good staff. This is exactly what you get at Le Germain. If you live and die for Marriott or other chain points, this hotel may not be for you; however, if you prefer stylish comfort with a fun edge to the same old same old, this is the place to stay in Toronto.

Stayed November 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 26, 2012

From the time I entered the doors I realized that there was something unique
For me a boutique hotel is about high quality paired with a personalized service. Everyone we came in contact was potion, friendly and seemed to genuinely care about us. But yet it was not overdone nor did it feel obsequious the fingerprints of the owner were evident The luxury room that we chose for our longish (10day stay) was spacious but after a complimentary upgrade to a new junior suite we asked to go back to original room as it seemed better suited for our needs as a couple. There were small faults but if we menyioned anything we needed, whether to the maid or a manager someone arrived to deal with it in a matter of minutes. We like to sleep with a window open with the downside of street nise first from the clubs across Mercer Street and then the construction site next door with an entrance to the Toronto underground a few steps away we could walk to most of the downtown without being exposed to the weather We would definatly return

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 18, 2012

Just finished a two day conference using this hotel facilities. Superb in every sphere. Warm and inviting foyer. ALL staff professional, friendly, without exception from front desk, concierge, waitstaff, doormen, valets etc. Food fabulous. Conference room (Dominion Room) perfect for up to 25 - 30 max, AV worked flawlessly. Breakfast room comfortable. Even bathrooms are designed with comfort in mind. This was our second conference here, couldn't believe standards could improve since it was great the first time, but they did outdo themselves again.

Room Tip: rooms on north side may be quieter, there is a club across the street but I asked friends who were o...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 13, 2012

We loved this place. The staff are all friendly and the room and front lobby hangout are clean, quiet, cozy, warm and hip. Nice touch having the coffee/cappucino machine in the room and front lobby. Great location in the city - in the thick of it all, but really quiet considering. Loved the breakfast - simple but sustaining. A very nice treat in the form of an unsolicited dessert was waiting for us in our room to wish us a happy anniversary - a really nice touch. All in all a great landing pad for visiting Toronto - wish we could have stayed longer.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thornhill, Canada
Level Contributor
164 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed November 10, 2012 via mobile

I have been planning to stay at this hotel for some time know since I read a glowing review when it opened in TO. From the interior design perspective it's a beaitiful boutique hotel although the rooms show some wear and tear. We had a deluxe room with a shower only on the 8th floor facing King Street. The room was spacious and very functional with lots of room to move about, plenty of storage for everything, and many thoughtful details like an umbrella, robes, and even a magnifying vanity mirror. Check-in/out was very smooth, breakfast - healthy and more than sufficient, and common areas were well laid out and decorated. That's where the hotel's 4 stars are well deserved.
The main reason that I rated my stay as only Average is because it was lacking in a comfortable sleep department and for me it's a big factor. The mattress was too firm for my comfort and the pillow top was somewhat slim so I could not get comfortable. And to top that up I could hear traffic on King St, particularly emergency vehicles, all night long. In other words, no sweet dreams in my dream hotel, which is too bad because Le Germain has a lot going for it.

Stayed November 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le Germain Toronto

Address: 30 Mercer Street, Toronto, Ontario M5V 1H3, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Romantic Hotel in Toronto
#11 Family Hotel in Toronto
#12 Luxury Hotel in Toronto
#13 Business Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Le Germain Toronto 4*
Number of rooms: 122
Official Description (provided by the hotel):
An authentic experience Groupe Germain's philosophy is founded on elegance combined with authenticity. At Hotel Le Germain Toronto, no detail is overlooked to ensure your comfort and meet your needs. Under our roof, you'll find a home away from home. A local artistic flavour You'll enjoy the photographs of Toronto-based artist James Lahey. Tulips in full bloom brighten every room, while pictures of wispy clouds adorn the interior of the elevators. A welcome like no other Hotel Le Germain Toronto shares the same goal as all Le Germain Boutique-hotels: to create a comfortable and inviting atmosphere where the attentive and personalized service is accommodating yet never intrusive. ... more   less 
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Also Known As:
Hotel Le Germain

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