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“2nd Time Back...Things have changed” 4 of 5 stars
Review of SoHo Metropolitan

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SoHo Metropolitan
4.0 of 5 Hotel   |   318 Wellington St West, Toronto, Ontario M5V3T4, Canada (Downtown Toronto)   |  
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Ranked #13 of 141 hotels in Toronto
Brentwood, California
Top Contributor
58 reviews 58 reviews
39 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
“2nd Time Back...Things have changed”
4 of 5 stars Reviewed July 11, 2013

Well it was my 2nd time back to the property and everything was the same, which is Great! My stay was very comfortable and I enjoyed the view...Only if those window's would have been washed!

A letter was left in the room apologizing for the Inconvenience of the window washers scheduled to clean all the exterior windows. I had no problem with that. It would of added to my experience of looking out a crystal clear window. Well...that process lasted all week..You know, the letter dropping. See the thing is that I never seen the window washers nor was the windows washed. So why drop the letter daily.. Would have given the property the full 5 rating, but the letter and non wash took that away... However, other than that, It's a great property.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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370 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
San Diego, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 8, 2013 via mobile

Visited Toronto and stayed here for 5 nights. Excellent hotel, clean rooms, service was good. Near down town and walking distance to CN tower. Over all great experience.. Would recommend to friends and family.. We didn't eat but had drinks at the restaurant which was on the pricy side..

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hamilton, Canada
2 reviews
5 of 5 stars Reviewed June 30, 2013

The SoHo is by far the best hotel I've stayed at in Toronto. The service is amazing - they are so friendly and treat you as if you're a regular. The rooms are very spacious and have great features like heated floors, a big tub, and comfy beds. Our room had a decent view despite being on a lower floor, and the location was great (literally a 5 minute cab to the CN tower). The SoHo gets things right, and I will absolutely stay there again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto
2 reviews
5 of 5 stars Reviewed June 25, 2013

I have stayed at this hotel several times and always loved it. The location is great, the service is nice, and the rooms are warm and inviting. The Senses bakery in the hotel has yummy sweets and coffee.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 25, 2013

Great location of hotel and great service
The decor was a bit dated but it is getting a make over soon and nothing that would put me off staying again
The staff were extremely helpful and the location of the hotel is central, we walked from station to hotel with suitcases, mainly because we came out of the wrong exit and building works meant we couldn't see the taxi rank.. Lol but it was 10 mins and sightseeing along the way.. (And we wern't the only ones walking around with suitcases)

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Northampton, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 24, 2013

On our first night we were upgraded to a delux room, when we returned to the hotel we had a delux room booked for the remainder of our stay.

The hotel staff were extremely friendly and very helpful giving us good tips and advice.

The room was a good size (for a city hotel), well presented and comfortable.

We had breakfast which was very good, presented nicely and tasty, the prices were average cost for hotel food, comparable to what we have paid elsewhere in North America.

Room Tip: We had a delux room and it was comfortable, of a good size with a great bathroom. So would recommen...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 19, 2013

Stayed for several days on business. The room was fantastic. Gorgeous big bathroom, lovely walk-in closet, comfortable bed, nice desk and sitting area. There were, however, some issues with billing and I would agree with previous reviewer who says the front desk staff weren't really very friendly or helpful. Picked up a breakfast one morning at Senses, and it was expensive and not that tasty. Bottom line: The room was so comfortable enough that I would happily return, but will eat elsewhere.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about SoHo Metropolitan

Also Known As:
Soho Metropolitan Toronto
Soho Metropolitan Hotel Toronto
Address: 318 Wellington St West, Toronto, Ontario M5V3T4, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Toronto
#12 Business Hotel in Toronto
#14 Romantic Hotel in Toronto
#47 Family Hotel in Toronto
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — SoHo Metropolitan 4*
Official Description (provided by the hotel):
The SoHo Metropolitan Hotel is simply Toronto's finest, whether you call it a luxury, boutique or design hotel. At once supremely indulgent and artfully subdued, the hotel affectionately dubbed "SoHo Met" is a vibrant scene unto itself. From inspired culinary creations and rejuvenating spa treatments to advanced in-room technologies and innovative business services, a limitless range of sophisticated pleasures awaits you. Whether you are staying for just a weekend or weeks on end, you will quickly realize that one does more than stay at the SoHo Met ... one lives it. The moment you set foot upon the marble floors of the SoHo Metropolitan Hotel in Toronto, you enter a world of exquisite delights and unparalleled convenience, where the hotel's commitment to service and personal attention exceed all expectations. The three story, loft-style penthouse suite and 92 oversized, luxurious guestrooms and suites represent the very epitome of SoHo Metropolitan style. European natural down duvets and triple Italian bed linens grace the luxurious king-size beds. When it's time to say good night, use the smart technology to adjust lighting, motorized draperies and do-not-disturb light. ... more   less 
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