My spouse and I stayed at this wonderful hotel when we were in Toronto to get married. The staff was beyond exceptional and the attention to our needs was met with efficiency and class. Rhonda, the concierge was fabulous and our baby (a dachshund named Flygirl) even had her own butler. The bed was the most comfortable we've ever encountered. I even contacted the hotel when we returned home to inquire about purchasing one for our home. I can not say enough about the Soho Met. Definitely the only place we will ever stay when in Toronto.